Holiday Inn Express Hotel & Suites Canton, an IHG Hotel

Best breakfast we've found! The desk clerk, Kimberly is wonderful!

The bathtub in our room was old and looked dirty because the paint was flaking off.

The bed was so comfortable and the staff was very nice

Nothing

it was pleasant and the staff was great.

I loved everything.

convienant

good food and good selection

Breakfast smelled delicious and was convenient. We had to leave at 6 am for hospital.

There was only one person at the front so had to wait in line over 20 minutes. The downstairs bathroom was filthy and our room had multiple, unfinished repairs to the wall. The AC kicked completely off during the night and we had to turn it back on twice, manually. The automatic feature did not work. It was not up to normal IHG quality standards.

nice property in convenient location

LEAKING AC created growing wet carpet that made for musty then intolerable condition and forced to move at night. No one but two hair dryers did not work and had to be replaced requiring trips to front desk—instead of delivery!

air conditioner could not be lowered to cool the room.

Breakfast was better than most hotels. Evening desk manager was very friendly and helpful. He helped replace a missing guide for the TV, which was hard to use. TV remote needed new batteries.

Shower head was just a trickle of water. Inadequate for a good shower. Room was a well-used--time for a rehab. It was obvious that management had little interest in property upkeep.

Location

I requested a receipt for the stay and have not been able to get one. Not sure why this is a difficult task. I was lied to and sent on a wild goose chase to obtain it and no one would give me the cooperate number.