the swimming pool & pool grill the location on the lake & 5 minutes from Bardolino

The charge for a room with single occupancy was more than the same room with 2 people. Hard to understand why as the rooms were identical & there was only 1 person having breakfast rather than 2.

This is a large hotel in a good location by the lake very close to Bardolino centre with its own large swimming pool and bar/food area. The hotel has an arrangement that guests can also use the lido at the lake side across the road by showing their pass (subject to availability). There were 2 rooms in our booking and we asked that they be close together. They gave us rooms directly opposite each other were but we didn't like one of the rooms because the balcony was overlooking a footpath surrounded by trees. The staff were very helpful and changed our room to a brighter one looking out over the central courtyard with grass and fountains which was much nicer. Although the rooms weren't together now, it wasn't a problem for us and we were still on the same floor. Apparently balcony rooms with 2 single beds are in shorter supply so we were happy they found us a nice room, especially as it was high season. All staff are friendly at breakfast and at the pool bar area. We didn't have any evening meals at the hotel.

We had a look at the spa one afternoon but it seemed very quiet and there was a notice stating that you need to pay 10 euros to use it. We decided not to. The weather was hot and sunny so I expect most people wanted to be outside.

The restaurant staff - reception staff were excellent. The location is perfect which is why we have always stayed with you for the last fifteen years or more.

The only complaint we have is that the pool attendant was rather officious and would not allow minor movement of bed chairs which after enquiry we understand is not the company policy. Therefore this seems as if this it is something he chose to impose himself. This caused quite a lot of discomfort to guests during the heat of the afternoon when many people were trying to find shade. I think this is something that should definitely be addressed. Perhaps the signs he made rather than state 'it is forbidden to move the chairs' should state that something like ' to assist pool staff please replace chairs to their original position before you leave'

The location of this hotel is superb; so close to the lake and with free access to the Lido Mirabello Beach and its sunbeds. We had a Deluxe double room and it was great; a really big room with modern fixtures and fittings. The balcony was huge! When booking on this website, the deluxe room suggests there is a lake view, but the lake isn't visible from any rooms. We had a garden view, which was great. The swimming pool was enormous but beware if travelling with children (we weren't) - the pool is deep at both ends and there is no children's pool. There were always sunbeds available and a lifeguard on duty whenever we went there. Breakfast was available in two restaurants, one open 7:30-10:00 and one open 8:30-11:00. They both serve the same food, it just depends where you prefer to eat! There was a huge selection of items available, from cooked items to cake! It is just a short (5 minutes) walk to the ferry station, shops and restaurants. I can highly recommend this hotel but maybe not if travelling with young children.

Maybe it would be nice to have different options in the two breakfast restaurants. Maybe one of them could provide food cooked to order. We would have been happy to pay a little more for freshly cooked items.

Fantastic location! Only a couple of minutes walk to the lake and five minutes walk from shops, restaurants and transport facilities (boat and bus), yet still in an idyllic, peaceful location with gorgeous gardens. My room (superior with balcony) was well furnished and clean with a lovely view of the gardens and fountains below. There was a wide selection of food available at breakfast and the staff were efficient. I had dinner on the first evening and there were many choices available from the buffet - great value for 20 euros too. The reception staff were pleasant and helpful. It was great having an indoor pool (which was one of the main reasons for me choosing this hotel) as the weather wasn't hot enough to use the outdoor pool. I visited several other resorts during my stay and was glad that I had chosen Bardolino as it is a great location for exploring the area.

The housekeeping staff didn't replenish the tea bags, milk or stirrer very frequently, however when I mentioned this to the Reception staff it was attended to promptly.

Everything - location is the best in Bardolino, right at the lake with access to a beach park with sunbeds. The walk to the ferry and town centre is along a beautiful boardwalk with benches and beautiful flowerbeds. It is about 10 minutes walk (maximum) to the main bus stop with regular access to other towns on the lake.

Nothing at all to complain about. It is my forth time staying here and I would stay nowhere else.

Location is excellent. Great pool with lots of sun beds available most of the time. Made use of the lido opposite for evening cocktails- beautiful sunsets.

Although the restaurant staff were super helpful the food was very mediocre. It was better in The Grill around the pool. Would have eaten in the restaurant more frequently if food was better.

Very good evening buffet which was an excellent value for money. The pool and garden were very nice and well kept. The location with direct access to lake and private beach/lido makes this property very attractive.

Unfortunately the beach lido was already closed when we arrived. However there was no advance notice on web or in description to inform about this.

The grounds and the location. Breakfast was good but we didn't have any other meals here.

Our daughter's room door had a broken lock so they gave her a better room but it meant she wasn't next door to us. The 2nd room she was given had a balcony door which didn't seal, 2cm gap all round.This meant the air con didn't always work. Our bedding diid have old mould stains on, small black spots. The bedding was clean so not a problem.

Wonderful relaxed hotel in an ideal location. Just a 1 minute walk from the hotel and you are in the lake with access to a private beach if you want that. A 5 minute walk and you are at the boat or bus stops to go exploring other areas of Lake Garda. A mega breakfast buffet every morning will set you up for the day. The hotel pool and other facilities are spotless and there are loads of other areas about the hotel to chill and unwind. Highly recommend staying here and I certainly would love to go back.