Tolip Hotel Alexandria

Excellent location Excellent staff especially Ms Marwa gust relation is very professional & helpful

Breakfast need coffee machine

Location is amazing and staff are very friendly and supportive Food was excellent . Reception staff are very friendly especially Mr Fady .

Nothing but there was only one pool.

Mr fady as usual he helped me to reserve this room for my brother after his weeding party and made it VIP nice room, nice location

- security group at entrance inside the hotel, they are very very tough at 2 am at arrival

Mr FAdy at reception, his smile and he upgraded my room w without request from me from standard to junior suite, great thx for him quite, clean suite, nice location every time I came to Alex I stay in Tolip

nothing

Super fast check in and out Thanks for Mr. Fady @ Reception Also to Batta hanem resto chefs

Needs some maintenance

First of all the staff were very professional and very cooperative, secondly the service is really 5 stars in every thing. I really recommend Tolip Alexandria.

Since 2014, I am frequently visiting Tolip Alexandria Royal Hotel. This stay was my first after 2019, where I found guest rooms renovations, new staff (friendly and helpful), and more positive things than the past. Cleanness as always expected, room is comfort. Breakfast has a Varity of choices, all fresh, fantastic front and side views of Mediterranean. I will keep visiting this superior hotel as long as it is at affordable prices :)

1) Breakfast area for smokers should be located in open air and not just outside the dinning area. You will smell smokes once you exit or enter the dinning area 2) Parking for residence should be at lower price or even at no cost, you may charge only non resident visitors'. If policy is to earn from parking, it should not exceed $10 per day or equivalents in EGP.

The receptionist was trying to help resolving the issue of the cost which was written in a misleading way during the booking process..Although the price was fixed, but she apologised for the mistake and offered a room with better view. Also the janitorial team were polite and helpful. Mr. Mohammad Hosny and Mr. Ali Mohammad Hasan. They also allowed for a late checkout. The room was spacious. The breakfast buffet was amazing with variety of dishes that satisfies all nationalities.

There is no daily newspaper delivered to the room. When I asked one from the b.f. restaurant, they said it can only be read in the restaurant!. This was inconvenient to me because I like reading newspapers.

• Great centralized location: The Tulip Hotel’s location in Alexandria is fantastic, as it’s close to every attraction in the city. • Clean rooms: The rooms were immaculate and well-maintained, ensuring a comfortable stay. • Amazing staff: The staff at the hotel were exceptional. In particular, Alaa at the reception went above and beyond to facilitate our check-in and check-out. Mohamed Ramadan and Heba did an excellent job of ensuring that all our needs in the room were met.

Late check-out issue: Despite opting for a late check-out, I encountered a problem. One of the staff members at the reception tried to overcharge me for the late check-out, despite my prior discussion with other front desk staff. Her attitude was rude and intolerable.

Top management Mr. Ahmed Sediek the hotel GM is playing a great part in the amazing picture, through his talent in management and his deep understanding of customer satisfaction principles. I can say that, he is running the show, perfectly. What really amused me is the level of security, since it is our great army-managed facility, the security is quite high, and I feel very safe inside the hotel and of course, outside the hotel, since Egypt is quite safe in general. The front desk team is making our life easy, especially Ms. Marwa Salma and Mr. Alaaa Kamal, and of course the front desk manager Mr. Mohamed Moustafa. Housekeeping team especially Ms. Raham Ramadan, Mr. Hossam Hassan, and Mr. Elsayed Mohamed room service is 24/7 and is adding a value to the hole picture The parking area team is just amazing. The beach is amusing and I really enjoyed being there , Thank you all and i really enjoyed my stay in all aspecs . THANK YOU A MILLION

Absolutely NOTHING