The Omni King Edward Hotel

Having two rooms together was HUGE and much appreciated.

My room, the Deluxe Suite, could have used a bit more furniture. My only real complaint would be that the bedroom was very cold. The bedroom was not responsive to the to the thermostat in the living room area -- I had to use all of the extra blankets etc. that were available. Aside from that, everything was great. Also, the staff suggested that we go to the afternoon tea. We had no idea that it was an all-in affair at an astonishing price for what we thought would be a free cup of tea.

HUGE lobby through revolving doors & kind valet service to assist you. Stylish contemporary decor in the suites. The bed was one of the comfiest I’ve ever slept on & the space was quite spacious for a hotel room, the layout was unique & made me feel like I was in a mini condo. The best part was their staff, they were accommodating & hospitable… the standards that most hotel fail to uphold. I felt truly comfortable & welcomed here. I would 1000% recommend!! Also I dropped my dress there & they were attentive & able to promptly update me every step of the way offering to ship my dress if I couldn’t pick it up!

I booked the king bed but they ran out so I opted for a queen been but they provided me with free breakfast & a 2pm check out, AMAZING CUSTOMER SERVICE!!

The Room was beautiful and spacious, the bed was comfortable. All of the staff were incredible, informative and nice. It was our first time staying in such a beautiful hotel, so thank you for making the experience fun and easy.

Sad that the front entrance was out of order during our stay and that standard parking isn't included in the stay. We opted for valet for the convenience but only after finding that it's only $10 cheaper to park your car yourself. While the room was wonderful, the more regal furniture in the room like the couch and chair are not the most comfortable.

Quiet hotel, housekeeping everyday, complimentary bottled water, keurig style coffe machine in room, good location near many shops and eateries, fast elevators, nice shower.

Need more consistency amongst staff with fee quotes and transparency about deposit. I had to call and specifically ask to find deposit info and was given different information by a few different desk staff about various fees ie. deposit, roll away bed etc. There was minor construction taking place outside of my window in the mornings (machine beeping) but the hotel cant really control that. The bed was comfortable but one side of the bed was sunken in a bit. I booked early and got a fairly low rate so the above didnt bother me as much.

The front desk staff were wonderful and responsive to needs. Brian, the concierge, was the best we've ever encountered at any hotel. He even walked us to the restaurant he recommended the first night!

The air conditioner in our room was noisy when the blower came on and it emitted an acrid hot motor smell. I reported it to the front desk and an engineer apparently checked it out, but there was no improvement. At check-out, however, we were given a $100 credit because of that issue.

Great location and perfect to see Toronto. Would assume issue with fire alarm was a one-off and we were unlucky so wouldn't hold it against the hotel.

Fire alarm went off in the middle of the night so evacuated our room. No member of staff seemed to know what they were doing and unable to get back to our room as key to elevator was missing.

A beautiful hotel nestled in downtown Toronto. The room was absolutely clean and had a luxurious feel to it. During my stay, I wasn't able to go out to eat, so I stuck with room service for my meals and I'm glad I did. The food the hotel served was some of the best room service food I've ever had. The staff who brought the meals were professional and courteous, making the whole experience even better.

It being in downtown Toronto, the location is not very ideal. Opening up the window shades reveals a view to a neighboring building covered in reflective glass, so there's no point to doing so other than letting in some sunlight. Another downside of it's location is that it's pretty far from the Toronto Pearson International Airport. With no cars on the road, it's a twenty minute drive. But if you've just arrived at the airport and traveling to the hotel around midday, the drive could take up to an hour depending on traffic conditions.

Had an amazing couple of nights here. The room was fantastic and the bed was so comfortable! It's for sure one of our favourite places to stay downtown since we're able to walk to most things in the city since the hotel is so central. Plus we were able to create some amazing content for our instagram while we were there! We'll definitely be back soon!

The host at the bar could have been a bit friendlier when we went there. We've been coming to the main floor bar for a long time and this was the first time that we felt a slightly cold reception on going in. It wasn't until we started spending more money that they got nicer which we didn't really like.

The staff was really accommodating at check in. The bell man Mohammed was excellent. The staff and assistant manager at the restaurant were superb. They also sent cookies and sweets for our kids in the room. They are all really kind in a city that isn’t nice anymore. It was a safe haven for us. Our room was huge with two separate areas with a sink and a toilet and another room with a sink and a shower which was a very convenient set up for our family.

Nothing. It was perfect.

Great location. Extremely helpful and diligent staff. Room was clean and spacious. Restaurant was top notch. You are within walking distance of several tourist attractions, restaurants and public transportation.

No view from the room. Although we had several windows throughout the suite, every window looked directly onto a brick wall. I suggest specifically asking for a room with a view at check in.