Holiday Inn Express & Suites - Chilliwack East an IHG Hotel0

Seemed brand new. Super clean, good size room, room was well appointed. There was a small overhang "device table" to go with the armchair. The desk chair was comfortable and the desk was a good size. Power and USB everywhere. The included WiFi was fast for a hotel, I got over 100 Mbps which was really nice.

The water pressure in the shower was pretty weak. I'm fairly tall and the shower head was pretty low, but honestly, it's very much the exception for a hotel to have a good heigh shower head. Also, the tub was super slick. Though I generally don't like bath mats, I would actually have used one here.

We liked the view of the mountains from our 3rd floor window. The room (301) was a nice size and had most everything we look for -- fridge, microwave, plenty of space for our luggage, reliable thermostat, coffee maker, nice sized TV, comfortable king bed, desk and good desk chair, a reading chair, plenty of electrical and USB outlets. Included breakfast was better than we expected. Service and staff were A+.

Highway 1 traffic noise was excessive but we got used to it. The lighting in the room could have been better.

Very nice new hotel. It was spotless and the beds were very comfortable. The breakfast was decent and the staff were very friendly and helpful.

Being situated next to the highway was quite convenient but the sound of trucks going by was noticeable all through the night. The sound is buffered so it might not wake you, but it might be an issue if you struggle to fall asleep.

Breakfast was good, beds were really comfortable, and room was cozy and clean. This Hotel is one of the best my family and I had stay so far. I have been in other hotels, and there is either not enough towels, not enough shampoo for 3 people, and either beds or pillows are uncomfortable. None of the above were an issue for us in this hotel. Thank you very much

I just don't like the noise because of the streets, but that is not the hotel's fault other than that everything was amazing.

The staff member Brayden who checked us in was so welcoming and friendly. It really made our stay start off great! The two young staff members at the breakfast also went above and beyond, and were so friendly and helpful! I also appreciated they made me gluten free toast in a separate toaster! The amount of variety of foods at breakfast was great!

The noise from the highway- but that’s unavoidable!

Breakfast was good including gluten free bread with basic breakfast egg sausage etc for old people like me.

Location was not so good for me. Felt like in middle of nowhere street. And Nobody greeted or said to me when we arrived. more friendly atmosphere is needed. Desk lady spoke very fast without seeing me so I couldn t get some of them meaning.

The hotel is very clean and comfortable. Breakfast was good. Overall it was a very good stay!

The pool was quite cold when I asked to warm up a little, they “made a request” that didn’t change a thing. They left only 2 towels for 3 people in the room and they don’t clean the room every day (we stayed for 3 days and they didn’t clean at all.)

Good breakfast, very clean, newer hotel.

Horrible manure smell surrounding the hotel and in the lobby and hallways as it is the center of an agricultural area. Luckily the smell was not present in my room. I suggest some aromatherapy across the hotel when farmers are fertilizing. Also need more parking for guests.

The room was spacious and lovely.

It was spacious enough for another chair to curl up in for a good book, that would have been nice. When 2 quests there should be at least 2 regular coffees. There one only 1 tea, 1 coffee, 1 decaf. It's a pet peeve that we can't enjoy 2 cups in bed before we get ready.

The bed was very comfortable and the bedding was nice and soft and not too heavy. The room was a good size for my family of three. The hotel overall was very clean and well staffed. Looking forward to my next stay here!

I wish the pillows were a little more supportive but I think that's a personal preference more than anything.