ibis Perth

Staff were great, friendly and helpful Room offered everything we needed. Plenty of shower hot water Location couldn’t be better Breakfast was fine, good variety of food, Laundry facility was useful and functional.

In general hotel felt a bit tired and in need of some uplifting. Carpets in hallways needed a clean, or replacing, laundry facility was grubby , had plate of left over food in it for over a day at one point. Shower door seals needed attention. However hard we tried we couldn’t stop leaking on to the bathroom floor..

The location was excellent in the centre of Perth. The breakfast-buffet was good. The main positive thing was the helpfulness and professionalism of the staff when we had an issue with noise from the room next door throughout the night. On reporting the issue the following morning we were told that we would be moved to another room immediately; also that the noisy neighbours would be told to the hotel on that day. This happened.

The original bedroom on the 1st floor had an issue with a continuous pulsing electrical noise. This issue should be addressed by the hotel. When we moved to the 3rd floor this was no longer an issue.

Location, clean, staff, on-site parking, dining room.

Parking was very cramped. Toilet cistern wouldn't stop running noisy and water wastage. Told lift from carpark for my wife in wheel chair was out of order. Room was very cramped especially with the wheelchair ♿️. Otherwise I think proximity to CBD was good. The 2 load/unload spaces seemed to often monopolised by taxi/uber vehicles for long periods of time forcing me to lug our luggage up and down the lane way. Also several trips with my wife in her wheelchair ♿️. This was challenging and stressful.

Very centrally located in Perth’s CBD, and very close walking distance to public transport, shopping, sites and restaurants. The bed was very comfortable and a good size. The bathroom layout is good and the shower is a good size with good water pressure and temperature control.

The remote control for the tv did not work and the tv was hard to control. The look of the hotel can do with an update. In the breakfast area, toast was often put in the hash browns, which meant that someone was coeliac disease cannot eat those, which did limit breakfast options

Breakfast great, chef tremendously helpful , food great variety, tasty. Main evening meal, kitchen staff need manners , 2 were rude, chef was helpful, and training in clients with special needs a necessity as that was why I booked your hotel. You assured me my daughter's need for Gluten free food was medical reasons. NO selection we only got offered fish, you could have done meat in a clean pan.

Main kitchen evening meal choice , for Gluten meals 2 kitchen hands rude, not helpful

The property was clean and tidy. Convenient location and staff were helpful.

I had no help to get my luggage up to my room on the first day. The air heating doesn’t work & i was cold most of the time even after they changed the rooms for me. TV never worked. There was no microwave! Bit inconvenient if you have leftover food.. i was glad i could use the laundry facilities but it wasn’t even at a discounted price since it was part of IBIS..

The location was my principal reason for choosing this hotel. I had been in another area if Perth and was travelling from Perth Station, walking distance away. The breakfast was reasonable for the price and proximity to other eateries was a plus.

When I checked out there seemed confusion as to what I owed, the $50 deposit was not returned to my account even though the receptionist said it had been done. I later found I had been charged another $10. To the credit of the hotel the Manager, Tim, rectified the situation after I visited again on my return to Perth.

Most definitely the location was the best thing about this place, eateries in every direction & public transportation a couple of minutes walk away. The Uber from the airport was $30 - so fair. Considering my last minute plans this was a great find. Staff were pleasant at every turn, from the front desk at check in & check out to housekeeping who helped with location of certain places in the CBD.

I found nothing to dislike during my short visit.

Excellent location for work purposes. The room was very good and clean. The breakfast facilities were very good, providing continental or full meals. The next-door grill was excellent value for residents wanting a nearby meal after work. It is a very short walk to the main shopping malls where all needs can be met.

All was good.

Hotel is near several convenience stores, supermarket and eateries. Minutes walk from the train station and the free Red CAT service in front brings you to most places to visit within Perth City. Staff were friendly but could be a little more informative to tourists that are new to the city.

Housekeeping was inconsistent, had water replenished on 3 out of 4 days stay and toiletries were not replenished till the last day.