At Chiang Mai - SHA Extra Plus

Loved the breakfast buffet. Loved comfy bed, room size, bathroom size and toiletries provided were shampoo, Shower gel. Shower cap, q tips, toothbrush and small toothpaste, robes, slippers. We had the superior king bed. Small balcony but we didn't hang out there. Clothes drying rack was helpful!!! Washed small items and hung them dry overnight. Air conditioner worked great. Great location..near Zira spa. Must go there. It's just a few minutes walk away. Friendly staff. Clean. Bright and comfy. Highly recommend.

If I have to say one thing....I didn't like the air con facing the bed because it blew on me while sleeping but each room has a different setup. If this is very important to you, ask about this.

The quiet setting surrounded by plants yet in the centre of the old town. The frogs croaking in the small water areas in the evenings was delightful. The swimming pool was refreshing and surrounding area a lovely place to sit for a while. Breakfast was taken in a pleasant area with no enclosed walls. The whole hotel was a nice place to be. The room was large with a balcony to sit out on. A clothes rack was much appreciated. As always helpful staff who booked a trip for us, going above what we expected them to do.

A kettle rather than a water boiler thingy would probably have been more effective in heating water for coffee more quickly.

Great ambience on entry. Excellent location, walkable to wats, close to 7-11 and museums. Spacious clean room with space for all bags, lots of useful furniture. Balcony facing morning sun. Bed 4-poster, comfortable with choice of pillows. AC quiet and worked well. Bathroom with good hot shower and a corner bath, ample toiletries. Housekeeping impeccable, always available within minutes, kept room clean unobtrusively. Reception staff friendly and helpful.

The only flaw in this superb package was the unimaginative breakfast, which was limited, uninspiring and monotonous. The ultimate no-no for me was to see potato wedges thoughtlessly sprinkled with bacon - thus ruining it for people with dietary restrictions, who already had limited choices. Such a superb hotel should do better.

Great cosy hotel.Great location, walking distance to all main attractions.Lots of temples. The room was spacious, staff very kind and helpful.we stayed 3 nights , luckily a weekend , Saturday night market, Sunday night market and the bazaar market. You can walk everywhere , it s in the old quarter , lots of history. There s a small cafe just next to the hotel if you are hungry , cheap and cheerful. The breakfast was a bit of everything , it should match everyone taste, bread , fruits, Thai food, salad. A pool to relax in the afternoon heat.

We loved everything

the room and the general decor of the hotel is really great. The hotel is conveniently located. Staff pleasant and helpful. The room we had was spacious, fantastic furnishings, great lighting and the bed was very comfortable.

Only one thing was a let down and that was the breakfast. Over a few days several of the dishes were unappetizing. Fried eggs cooked to death and bottom had a hard browned crust needing a knife to cut the egg. They have a beautiful restaurant and could attract more clients, but need to get a better cook. Doesn't know how to cook the Chinese dishes. Plus some of the dishes tend to be overly greasy, The Italian dish the sauce is close to a plain tomato sauce was lacking in olive oil, garlic, basil and oregano.

Lovely hotel in a fantastic location. The hotel grounds themselves were wonderful, especially the pool area which was a delight to sit around. The morning was terrific and eating in the half indoor/half outdoor space was especially enjoyable The staff was very friendly and efficient, but a special shout out to Chan Ya Pak who was extra helpful, especially when it came to getting our visa extension. We originally only booked for a week, but liked it so much we kept extending.

The only negative is that the hotel is located not far from a collection of outdoor bars and if you are sensitive to noise, the music is a bit of a problem. But that's the only drawback to this place.

Lovely, friendly and welcoming traditional hotel in Chiang Mai. Great location, within walking distance of the Sunday walking street and Nightmarkets and only 15 mins from the airport. Spotlessly clean, inviting pool that was always quiet. Breakfast service was very well organised with an egg station, wide range of cooked continental , local and international dishes with plenty of fresh fruits and juices. We tried them all. Rooms were spacious, clean and well equipped with huge and so very comfortable beds. A rainforest style and separate handheld shower units were powerful with plentiful hot water. We also had a little balcony with an airer which was very useful.

To be honest very little, our air conditioning didn't work one evening and staff were quick to fix this straight away. A couple of mornings the shower water ran cold when I presume someone above us had their shower on, however the cold soon woke me up.

Exceptionally friendly staff. The pool was great. Breakfast was outstanding and provided us with the opportunity to try new items of Thai food as we adjusted to the new culture.. We utilized the laundry service through the front desk; it was timely and clothes smelled good. Good Wifi. The decor in rooms were traditional Thai adding to the overall feel of the room.

The shower leaked, so the entire bathroom was under water after every shower. The tiles got very slippery when wet. The balcony was directly next to a wall. Lighting was poor, so it was difficult to use mirrors after dark. Beds were rock hard.

I highly recommend this hotel located in the heart of Chiang Mai. Its ideal location, ensured safety, extremely kind and helpful staff, affordable guided tours offered on-site, delicious American-style breakfast, and charming swimming pool make it an exceptional choice. This hotel exceeded all my expectations and is an excellent option for both business and leisure travelers.

The room door does not have a peephole to see if someone is on the other side of the door. It is advisable to have a tip ready for the person who carries your luggage as soon as you arrive, as an employee will promptly take it to your room. The pool is completely deep, so it is recommended to bring floatation devices for children or those who are uncomfortable in the water.

I was in Thailand for 23 days and my room "At Chiang Mai" was the largest room my entire trip. I stayed here for 5 nights. I loved the traditional furniture, large bed, armoire, desk and Thai love seat. Bathroom is dated but good sized with separate tub and shower. Staff was very friendly and helpful in booking my adventures. I highly recommend the non riding Elephant sanctuary up north about 90 minutes by truck. Also the day trip to the highest point in Thailand and a visit to the Karen Tribe was fantastic. Hotel only 5 minute walk from the Sunday night market. Very safe location. Breakfast was good but no omelet station.

Can't think of anything. I was very satisfied and will definitely stay there again. The only negative that sticks in my mind was that many of the guests smoked around the pool area. It would be nice if the pool area was a non smoking area. I swam every late afternoon and often times there were empty drink bottles left behind on the bungalow tables. Staff needs to be more attentive in cleaning that up. Otherwise, everything was great!