Muscat Gate Hotel

Hotel is very close to the airport , we stayed two nights and room was very comfortable. We also enjoyed breakfast, variety of items to choose.Hotel Staff was very friendly and helpful. they really took care of us. As a tip for next guest who need a ride it is good to install app. OTAXI ( similar to Uber) . We paid 7 OMR for Taxi from airport to the hotel but with this app it is only 2.2 OMR.

The location of the hotel is very functional and close to the airport. Prices were very reasonable. Friendly and welcoming staff during all our stays here, Mr. Atif and Mr. Ghassan were very helpful and responsive to all our requests, they made our stays much more comfortable. Rooms were always clean and well-maintained with Smart TVs installed, nice highway view and the beds were cozy. Room service response was fast and food quality was decent.

Shower runs out of hot water very fast and Wadi Dogs can be annoying at night.

Welcoming staff. Quiet place. Reasonable price at the time of booking. Spacious room and toilet.. Near airport. Availability of free parking. The view from the room Note: hotel might be a bit distant from shopping outlets and require a minimum of 5 minutes driving to reach a variety of shops. However, there is a nearby gasoline station with a small food shop, reachable at walking distance.

Suggestions for improvement: - to clean windows from outside regularly. - place a toilet mat at the toilet's door for wet feet as the room's ground may be slippery. Or instead supply rooms with non-slippery toliet rubber sandals. - place a window net to allow opening windows and keep any outside flies from entering the room. Those things would improve customers satisfaction. Nonetheless they are not must.

Peaceful place Approachable receptionists Big and clean room Comfortable place Wifi is working well Tasty foods

The noice coming from the AC but it's not a big deal, we are so much tired from the travel and since we they have comfortable bed we didn't mind at all.. They apologized, as they're not aware of it but they gave their words to check on it.. The dining staff must show positive vibes (greet with a smile) same as the frontliners

The place is close to the airport which was convenient because we arrived in the night. It's in a place full of new constructions, so there's nothing to do around. The room was clean, and the bed was comfortable. The staff was very nice. The breakfast was good. Good value for money.

The chairs in the restaurant make an unpleasant sound when you move them. It would be a good idea to glue some pieces of felt under the legs of the chairs. You can't really keep the windows opened in the bedroom because it makes a weird hawling sound.

The hotel is no less than GREAT! I truely loved it!

There's something to point out... it's the details that makes the difference... I ran out of water & called the reception to order an extra bottle of water at night but was told chargeable $$$.. Had to make a complaint the day after to the person in charge who met my needs + offered a complimentary breakfast + promised to spread the word to the hotel receptionists for their reference. However... Ended up ordering water the night after but was refused the way it happened before which clearly indicated I was fooled not to give a bad review & the notice was not properly convened. - Rule of Thumb - Regardless of the policy: (Upsetting a guest for a bottle of water doesn't sound right in the hospitality industry!)

Excellent rooms. Clean and modern design. Supper shower and hot water. Staff were under pressure because the hotel was full but they were very polite and supportive to our needs. Well done team.

The outside creates the wrong impression but once you are inside it has everything you need for the first or last night from the airport.

New, modern, comfort facility. Good experience overall.

Roads to the place still under construction, navigation does not lead exactly to the hotel. Some noise from AC and refrigerator during night, refrigerator can be switched off.

Location near to airport as we reached in midnight and has to navigate to the hotel without GPS, it was quite visible from the flyover. Room size is quite good. Breakfast buffet is very nice Arabic plus continental.

Only the route to reach hotel, as it is built on a mountain, so basically every building has its own route, unlikely metropolitan roadmap, so at night we had a maze kind of thing happened since there were no street lights as well.

Close to airport & convention center, Large room, comfy bed, good AC, good WiFi

Breakfast needs more variety. Location is in a new area with construction works nearby. far distance from downtown so unless u r here for a conference downtown will be a better choice