One Pacific Hotel and Serviced Apartments0

Very friendly and attentive staff at reception during check in and checkout. The security guard also was very helpful , helping us with the luggage. The rooms are very spacious and clean. Overall, it’s a good place to stay especially if you plan to visit around in Georgetown as the tourist spots are just a short drive away. I like that the room has makeup mirror and the lighting and aircond is satisfying. There are parking lots provided for hotel guests. There is a pharmacy and 7E just below this building. Recommended place to stay.

The room has beautiful view, it's clean, the house keeping staffs are nice. They've always cooperated with us. It's spacious and we'll equipped.

The receptionist lady is bit rude. I arrived few hours early before check in and when I arrived I was sick and I requested if she could make some arrangements for me I was ready to pay for extra hours, but she refused. I also asked since the previous client left at 12, if she could make the room ready faster and allow me to check in early, but she totally didn't bother. I was lying in the reception couch with fever and cough. So I didn't like her attitude there. Anyways I was for official work so I didn't have much choice of moving out. However other than that I had a good experience in the hotel. Lovely place to be.

Big room. Aircon cold. Bfast served by set meal. Tastes great. Near main road, but no noise Easy to get grab and no jam nearby, as just outside Georgetown

mattress is firm type.

We arrived at One Pacific at 23:30 and were received with a warm welcome from the doorman and reception staff. When we stepped into our room we were surprised at how spacious, modern and clean it was. Bed and pillow were very comfortable making for a good nights sleep. The following day we unpacked our bags and appreciated how much storage their was making our 5 day stay more comfortable . Internet was very fast. Hotel has a laundry. Loation was quiet surrounded by hospitals and specialist centres. Comtar centre was about a 15 min walk away or 5 min by bus directly across the road. Grab was easy to get and cost effective in getting around the Island. Excellent Roast Chicken, Duck and Pork eating house right next door. Accross the road at the specialist is a Cafe housed in an old Colonial building. There is also a good Indian restaurant accross the road and down to the left a bit. Walk to the right for 10-15 minutes and there is a wide choice of good hawker centre or feast on Durian. A Pharmacy and 711 store sit alongside the hotel. All are operated by friendly helpful staff. I have to mention outstanding service by Dickson and the team at One Pacific who helped to re unite me with a crucial document I had left behind. I hope I can repay their kindness in some way in the near future. I would definitely stay here again.

very large spacious room. minimalistic and serve the purpose. room is very clean and well prepared.

parking. very less parking available. it will be very tough situation if you bring big car like MPV/SUV because there will be another car blocking you for sure.

the location of the hotel was good. a lot of good food places nearby. medical facilities are easily accessible.

I did not like the fact that I had to pay for cleaning materials for the towels I used in the hotel. The towels had turmeric stains as we Indians use them while showering. The hotel charges me a fee of 50Rm as a cleaning charge. This is the first time I encountered this kind of situation. All the other hotels I stayed in did not have an issue. This makes me consider if I would stay here again.

The hotel staffs were very friendly. The Rooms in our 2-bedroom Apartment and bathrooms were very clean. The varieties for breakfast was good. The location was excellent. The breakfast lounge staffs were always helpful and friendly. Well done! The breakfast area had a lovely view of the roads and buildings in front of us. In summary. we will definately come back to this Hotel/Apartment for our next visit to Penang- Swinder Singh Gill, Petaling Jaya Selangor.

The staff were excellent, very professional and helpful throughout the stay. The restaurant staff arranged a take away breakfast for us one morning because my wife was unwell. They helped us to get Sim cards, book taxi to airport etc. Kapitan restaurant is across the street and had excellent Indian food. Seven eleven and a pharmacy are next to the property which was convenient.

It's a taxi trip away from central George Town, unless you're an avid walker....

Highly recommend this hotel. It is centrally located in a convenient area, close to a lot of attractions. From the start, the check in was smooth and done before check-in time. Rooms were clean, tidy and organised and the facilities in the room were in top working conditions to the point we wanted to stay longer. The service was perfect and the staff were always ready to help. Thank you very much for amazing stay and all the best for the future.

Nothing.

Staff is very friendly. This is our second stay there for CNY However next year we will need to find a more affordable place to stay as our kids are no longer young and we were told we need to book a different and more expensive room 😭. .

We did not realised that we need to put up the tag to have our room cleaned. Only realised by night time when we came back and noticed that our room was not cleaned and amenities were not top up.