Hotel Helvetia

The location was good, walking distance from the train station. Also very close to the waterfront attractions. Hop on hop off bus very close for transportation. For one person, the room was good size. Bed and pillows were comfortable. Good hot water and good water pressure. The front desk is 24 hours, a big plus. One thing that really stands out was their breakfast buffet. I thought it was excellent and it came with the room price. Fresh orange juice was great. Breads, Ham, cheese, and so much more. Oh yes, the large coffee machine. Cappuccino every morning, I loved it. A very big PLUS. A big thank you to Nedo, the General Manager. I had a little issue with my wifi. I spoke to Nedo, and the problem was solved . Grazie I highly recommend this hotel and would definitely stay there again.

You are in a busy part of town and some street noise, in some areas, should be expected.

Staff is exceptionally friendly and helpful! good Italian style breakfast, unlimited freshly squeezed orange juice is a nice touch, clean overall, central location.

old building, it has it’s disadvantages, bathroom is modern, reception and breakfast area is renewed and good looking, but room itself had a window which is pointing to other building like a meter away and no sun is getting in the room :/ if however you are lucky you get room with street view than it will be great. I guess if you can afford to spend a little more for a little bit more comfort than do it, otherwise this hotel is a good value for money.

Staff were very attentive, super housekeeper. Room was very large, it had a spare bed for third person, which served as a couch/ space to spread our luggage. Bathroom immaculate. Large bed it was lovely to fall into after an exhausting day trying to cram in the sights of Genoa.

The traffic noise in the morning was very loud, even with the windows shut. The toilet cistern sometimes took a very long time to refill, we could hear water running for a long time - we were at the point of calling reception because we thought it must be broken, but it was OK

Location is good - very close to the pedestrian area of the city for tourism. Very close to the port, the main station and also a funicular railway. Breakfast was good, not lots of choice but as it's included, I wasn't expecting much. Nice orange juice machine.

The air-con was very loud and didn't come with a proper remote / instructions so it was a little bit of guess work from us. The corridors were very warm in comparison to the rooms as they had no air-con. The lift is very old and small so if there is one other person travelling you have to wait some time.

The location was perfect for us. Although it was a good 8 minutes walk from the central train station, the location of the hotel was near all the tourist attractions. Room was clean and spacious. No issue with the toilets too. Breakfast was good. Most of all the staff were all very friendly and approachable. We enjoyed our stay.

The aircon wasn't cold enough. But it was fine.

I had to book last minute because my previous booking was canceled. So it was a bit above my usual price range. The hotel has a bit of a 70~80s movie feel which to be fair i felt it was charming. Morning buffet was great and location is close enough to everything from train,bus station and most landmarks. All in all definitely a good experience.

The air conditioning in the room is a bit old and one in my room had the buttons that was illegible. Had to trial and error to found out how to make it work.

It was all that we needed, close to the train station and town centre - clean room with air con, clean toilet with a warm shower, and great breakfast :) what else do you need on your stay!? I especially liked that the room and the hotel was not carpeted, I never understood if and how that can be cleaned :)

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Reasonably priced hotel. Comfortable ,good sized single room with an en-suite. Good breakfast. Close to Genova port and local museums. Easy to reach by train and short walk or bus ride. Lovely friendly staff.

Could do with some of the decor brightening up.

The location is really convenient. You can walk everywhere. The room was comfortable and there was a good breakfast. The staff were really helpful, loaned me a charger plug, stored my luggage as I was catching a ferry at night, called me a taxi ! Nothing was too much trouble. If you are looking for comfort, not luxury, this place is ideal.

Orange fresh juice every morning, good coffe and foccacia

We had a very unpleasent moment when in one from the 2 booking rooms, the wall from the shower was broken, get down 😞, in the night 😨 it was very scarry, they have problem with the water from the next floor. The wc basin was very close to the bidew, you couldn't use ...