Carlton Cannes, a Regent Hotel

The refurbishment has really stepped the hotel up. The rooms are really excellent and the public spaces were great too. The beach club is excellent. Breakfast was good though an a la carte could be improved rather than a cooked buffet. Location cannot be improved.

Staff seemed a little unsure about what services were available when. The beach club access could just be bundled into the price rather than charged separately.

The location is superb, the staff is excellent and very professional.

The concierge was not very accomodating with any of our requests

1 Amazing 5 star experience 2. Room was beautiful 3. Best hotel gym ever 4. Beach club was great 5. Staff brilliant

All was great.

Renovation cancelled the hotel’s heritage

No halal sausage on the breakfast buffet. I sent an email ahead of time regarding a birthday cake and flowers I think there was a mixup it was not delivered on the day

the presence of the property and its appearance was so grand and elegant, really beautiful.

I didn’t dislike anything about the property at all.

The location is perfect. The hotel is very luxurious and clean and staff in general are very friendly. They were very nice to give me an upgrade once the staff knew it was part of my honeymoon trip

I had an issue with the sound form the wall of the water running in the pipes. lI’m not sure if that’s normal or my neighbor is very noisy. However, I spoke twice to the front desk first time my request was not taken seriously. 2nd time and the maintenance guy came while I was in the facility so my wife requested if he can return in 5 min well he never came back. I had to live with the noise of the sound of the running water during my stay. The breakfast wasn’t not as expected at all. My advise to book with lout breakfast. I’m sorry but the chief knows nothing about making a simple omelet. No to many options specially cold cuts meats. Basically, it is France and it is a fine hotel food was expected to be way better.

We have stayed at The Carlton many times before when it was owned by IHG. This was the first visit since it has been refurbished and re-opened by Regent. The bar was exceptional - very friendly staff and lovely cocktails (pricey, but that's what you expect at a hotel of this calibre in Cannes). Breakfast was up to its usual amazing standard, except we noted that the free champagne was no longer available! Again, the staff were brilliant. The new outdoor pool/garden was nice, but slightly underwhelming. The garden perhaps needs to get more established to be more impressive. Again, very good staff, but choose your sunbed wisely as the high buildings on all sides mean that the sun has gone off most by mid afternoon, however, nice to have a cheaper choice than the beach club (only the first hour was supposed to be free, but I was not charged for staying longer). Nice room - we were upgraded to premium, which was good - and absolutely the most comfortable bed I have ever slept in! Also, very nice to see some old faces among the staff, lots of them we recognised from years ago.

The Ruya restaurant was over-priced and the food unexceptional. The beach club claims to provide free water and a push button waiter service for the front rows and pontoon beds, but we saw no evidence of either (and we had front row sun beds for the afternoon twice - perhaps this is not provided after 3pm - if not, why not?). On the whole, worth the money (just) but room for improvement.

it was brand new, extremely luxurious, beach front!

The hotel, staff and location were excellent.