SureStay Hotel by Best Western Kemptville

There isn't a lot to choose from in Kemptville if you need to stay at a hotel - but this place is a rare gem that I am so glad that I found. Not too far off the highway on the quiet side of town, its located just in front of the woods and has loads of parking. Set up more like a motel - all of the rooms are on the main floor - I stayed in room 119, which was in a great location on the corner of one of the buildings and was nice and quiet. I had a very, very late check-in as I was with my mom at a long-term care facility and just couldn't get away until much later than normal, but the receptionist was incredibly understanding, compassionate and friendly. The room was well-appointed and very clean - a nice big bed and the bathroom had a bathtub I could soak in. Check-out was also very easy and I never had the chance to try the breakfast, which was included in the price. Overall - I was very happy with this hotel and would stay there again without hesitation.

nothing at all

The breakfast is typical of this type of hotel. Nothing too extravagant but everything you need for a good start to the day. You can't beat the location, right off the highway and close to most amenities.

We've stayed here before and found it to be very comfortable and super clean. However, this time , although it was still clean, there was a strong smell of urine in our room. I couldn't find where it was coming from and didn't smell it anywhere else, so I think it was contained to our room.

just can’t say enough about this place! We loved it! Let me tell you more… As soon as we got there, we were met with a big smile. The staff are just so friendly! We were on our motorcycle, so the staff made sure we had a room in the “second” building, under the canopy. We could access our room by the sliding glass doors, we could park right in front of the room, and if it rained, our bike would be dry! SO thoughtful!! Then… the room… Super clean! No carpet! Just clean hardwood floor! Love it! Towels were fluffy (maybe new?), and bed super comfy. Then breakfast. Nice little nook, but the best was the coffee maker! Made any kind of coffee you can think of (mocha, French vanilla, espresso regular etc) and really good! Never seen a machine like that before! Brilliant!! Then, the grounds. A huge grassy area lined with trees out back. Great for walking. Beautiful flowers all over the property. BBQs… even a laundry line if you so need! Just great attention to detail and comfort!

The only thing that was unfortunate was that there were no taxis in Kemptville. But that’s not the hotels fault

A stone throw away from 416 and on 43, convenient and easy ro reach. But road noise might disrupt the sleep for suite close to 43. The backside is secluded. Unluckily, management lady gave me the ideal one. Kemptville is not far to the west with many amenties. When pricing would be moderated a bit, it is tempting for visitor in the surrounding regions dropping by. Me too might be again when being in the neighborhood next time.

At low setting, the air-con fan noise is low and comparing to other hospitality amenities. But it might be wonderful to be at whisper level together with the compressor working.

The young cleaning staff very polite, friendly and very helpful as was the reception. Location was perfect close to various restaurants and takeaways, Walmart etc (walking distance but care required and due attention to traffic) within a short drive to the capital. Ample parking

Breakfast could have been more choice

Locations

Some random dude at night while i was smoking outside told me he was a meth dealer and asked for a smoke then asked me if i wanted to buy meth then the next morning he was still at the property at the end. It caught me off guard but i liked the hotel and location

Breakfast was sufficient for a continental. Area was very clean and well organized. The location is just a tad out of town, not walking distance to anything, but wasn't the point for our visit.

The glass partition at check in made it difficult to hear and understand the staff behind it checking us in.

breakfast was substantial for us (both seniors) was provided in brown bags to reduce risk of covid spread. Coffee, tea was available from the machines in the dining area. It appears they have renovated recently. All new, and clean. Beds were very comfortable, but high, they offered a step stool to help get into bed without us having to ask. Very considerate.

Breakfast - too many items that are very high in sugar.

A nice large and comfortable bed as well as all the extras necessary , ei. blow dryer, iron coffee,micro wave etc. Loved the floors instead of carpeting, much more sanitary. Receptionist was very good to give us our breakfast as we had to leave early. Would definitely recommend it to friends.

We thought according to the web page we would get a discount because we had CAA but when we got to the hotel were told we would have had to book by phone. A miscommunication somewhere.

Location good for us. Bed was very comfortable. Buffet-style breakfast was ok but limited. We would likely stay again.

Although upgraded significantly by Best Western from its previous incarnation as a seedy motel, we hope that the transformation is not considered as complete.