Sheraton Suites Calgary Eau Claire

Perfect hotel for small families! Great service, clean facilities and bigger pool than most hotels! Restaurant is delicious (go a la carte vs buffet, both good just better selection with a la carte, but buffet was great for our kids)

The only issue we had was the small laneway in front of the hotel for valet and drop off’s. It’s just a busy area and a tiny spot - valet staff were so happy helpful and still speedy despite the traffic, etc.

Very nice and cosy suite with mini bar, coffee machine, safe, sofa, table&chair for working, wonderful bathroom, .... Like a small appartment where I could live for monthes .... Defective bedside lamp was immediately replaced. Very convenient office possibility, ie I could easily print out my boarding passes (USB-stick in printer near the lobby).

Everything was fine. Once the coffee capsules and milk have not been filled up, but employees at the reception helped me immediately.

Location. Service. Level of care. Cleanliness.

Felt a little ripped off due to being upgraded a corner suite for an extra $45p/n, only we didn’t get the upgrade due to a error on the computer system. Instead, we were given access to the 15th floor with evening h’ordeurves & breakfast. But, it was a small room, with little selection. And the breakfast was just continental. Could’ve gotten the same for $20. Didn’t even end up using it at all during our stay.

Pet friendly room, king suite, heart of downtown without the city noise. Walking paths just steps from the front door! All the staff, very friendly. Restaurant had snacks night arrived n breakfast was very good... pet friendly patio n the servers attention to simba (water bowl) class act...

To register on their wifi, ypu have to pay (still even in this day & age)! Not to worry internet still worked without (thankfully). Only option for parking is valet or public lot across the street. A suggestion, proviide a windshield cleaning while vehicles below (i can imagine time constraints maybe) gtd more tips for the guys... the last being the inconvenience of moving rooms at 10pm 2nd night there due to plumbing issue with room. But the staff, were friendly & extremely helpful

The staff is always very welcome to us and our very senior dog Rosie. From the courtesy bed and bowls, down to staff who actively engaged her with a little head pet or ear scratch; It's one of the biggest reasons we stay here when we want to get away in our own city.

Didn't realize prince's island was 'under construction' but that's not the hotels fault!

Front desk was very friendly and helpful for everything, especially when I couldn't add one child to my I child I adult reservation online without the price going up by $400/night! They fixed it all and we had a great stay! Loved the pool and water slide!

I needed a bit more fridge space...

I like the room and the location. This trip (20+ stays at Sheraton Eau Claire), I was assigned a corner room with a layout I had not had in previous stays. I really liked it.

Great property! Can walk to everything and right in front of the beautiful park where you can walk, bike or just sit and people watch along the water. The rooms were great!! Lots of space and a living area with a workspace. The staff was amazing!!

The room was very comfortable and well organized. The pool is awesome! Nice and big and plenty of towels available. Excellent location.

Valet parking for $42/day was extremely overpriced and it's disappointing that that is the only option on site. There were no dishes in the suite aside from a few glasses. Made it difficult to really utilize the space.

The location, rooms, excellent customer service

Unfortunately my son was very disappointed as he was so looking forward to playing on the waterslide and it was closed. we chose the hotel for the pool 🙁 It would be very helpful to put a notice on the website when the waterslide is not working