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8.1

726 reviews

Best Western Plus Palo Alto Inn and Suites

Best Western Plus Palo Alto Inn and Suites

12507 Southwest Loop 410, San Antonio, 78224, Texas, United States

Reservations:

+1-833-728-2041

Choose dates to view prices

Free parking

Indoor swimming pool

Business center

Free wifi

Fitness center

Air conditioning

Bar

Parking On Site

Best Western Plus Palo Alto Inn and Suites

Welcome to the Best Western Plus Palo Alto Inn and Suites! Located just 8.1mi from the vibrant city center of San Antonio, Texas, this 3-star hotel is the perfect base for your adventures in the Lone Star State. With 726 reviews and a starting price from $85, you can trust that this hotel will provide a comfortable and enjoyable stay.

As a guest, you can start your day off right with a delicious breakfast offered by the hotel. After a day of exploring, you can unwind in the indoor swimming pool or relax in the hot tub. Stay connected with the complimentary WiFi and take advantage of the free parking. The hotel also offers a fitness center, business center, and a bar for your convenience.

The Best Western Plus Palo Alto Inn and Suites provides all the amenities you need for a comfortable stay. From the fully-equipped rooms featuring flat-screen TVs, refrigerators, microwaves, and tea/coffee makers, to the complimentary toiletries and ironing facilities. Whether you're a solo traveler or with your family, the hotel offers non-smoking rooms, family rooms, and facilities for disabled guests.

Immerse yourself in the vibrant city of San Antonio while enjoying the comfort and convenience of the Best Western Plus Palo Alto Inn and Suites. Book your stay today and experience all that this hotel has to offer!

When you're ready to cool off and unwind, the Best Western Plus Palo Alto Inn and Suites has you covered with an inviting indoor swimming pool. No matter what time of year you visit, the pool is available for your enjoyment. Take a refreshing dip or simply relax poolside with a good book. Please note that the pool is for adults-only, ensuring a peaceful and relaxing atmosphere.

For your convenience, the hotel offers a wide range of payment options. Cash is not accepted, but you can make your payment with Discover, Diners Club, Mastercard, American Express, JCB, Visa, or Carte Blanche. This flexibility allows you to choose the payment method that works best for you, ensuring a hassle-free check-in and check-out experience.

With a variety of room types available, the Best Western Plus Palo Alto Inn and Suites has something to accommodate every traveler. Whether you're a couple looking for a cozy king room or a family in need of a spacious suite, you'll find the perfect option. Each room is thoughtfully equipped with modern amenities, including flat-screen TVs, refrigerators, microwaves, and tea/coffee makers. From the comfortable beds to the complimentary toiletries, every detail has been carefully considered to ensure your comfort and satisfaction.

At the Best Western Plus Palo Alto Inn and Suites, your vacation begins the moment you step through the door. From the inviting indoor pool to the convenient payment options and comfortable rooms, this hotel provides the perfect home away from home. Book your stay today and prepare to experience the best of San Antonio in style and comfort.

Closest airports

San Antonio International Airport

15.7mi

Most popular amenities

Free parking

Indoor swimming pool

Business center

Free wifi

Fitness center

Air conditioning

Bar

Parking On Site

24-hour front desk

Non-smoking rooms

Elevator

Free toiletries

Bathtub

Rooms

Show 2 photos

Presidential Suite, Kitchen

1 King Size Bed

Kitchen

Microwave

Refrigerator

24-hour front desk

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More details

Suite-1 King Bed, Non-Smoking, Presidential, Full Kitchen, Living Room, Full Breakfast

King Room - Disability Access Tub in Best Western Plus Palo Alto Inn and Suites

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Accessible Room

1 King Size Bed

Private Bathroom

Bathtub

Wifi

Microwave

x4

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x3

More details

Experience the utmost comfort in our King Room with Roll In Shower, designed with disability access in mind. This double room features a spacious private bathroom with a bathtub, free Wi-Fi, and a range of convenient amenities including a microwave, flat-screen TV, and refrigerator.

Queen Room with Two Queen Beds - Non-Smoking in Best Western Plus Palo Alto Inn and Suites

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Room - 2 Queen

2 Queen Size Beds

Private Bathroom

Bathtub

Wifi

Microwave

x4

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x3

More details

Stay in our spacious Queen Room with Two Queen Beds, perfect for families or groups of friends, offering accommodation for 4 adults and 3 children. Enjoy modern amenities such as a private bathroom, bathtub, free Wifi, microwave, flat-screen TV, refrigerator, air conditioning, and more. Perfect for a comfortable and relaxing stay.

Queen Suite - Non-Smoking in Best Western Plus Palo Alto Inn and Suites

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Suite, Queen

1 Queen Size Bed

Private Bathroom

Bathtub

Wifi

Microwave

x8

+

x5

More details

Experience true comfort in our spacious Queen Suite - Non-Smoking, perfect for families and groups of up to 6 adults and 4 children. Relax in a cozy queen-size bed, enjoy a private bathroom with a bathtub, and stay connected with free WIFI. Additional amenities include a microwave, flat-screen TV, refrigerator, and air conditioning. Experience the convenience of a tea/coffee maker, complimentary toiletries, and a refreshing shower. Wake up refreshed with our wake-up service, and enjoy the convenience of an iron, hairdryer, and linens provided in the room. With cable channels and a wardrobe, your entertainment and storage needs are well taken care of. Don't miss out on this comfortable, spacious, and fully-equipped suite for a memorable stay in our hotel.

Presidential Suite - Non-Smoking in Best Western Plus Palo Alto Inn and Suites

Show 2 photos

Presidential Suite

1 King Size Bed

Private Bathroom

Bathtub

Wifi

Microwave

x8

+

x5

More details

Indulge in the luxury of our Presidential Suite, a non-smoking double room with a King size bed, perfect for 2 adults and 1 child. Enjoy a range of amenities, including a private bathroom with a bathtub, free Wifi, a microwave, flat-screen TV, and more, ensuring your stay is as comfortable as it is stylish and convenient.

Queen suite with Kitchenette - Non-Smoking in Best Western Plus Palo Alto Inn and Suites

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Suite, Queen, Kitchenette

1 Queen Size Bed

Private Bathroom

Bathtub

Wifi

Microwave

+

More details

Experience luxury and comfort in our Queen suite with Kitchenette, perfect for families and groups of up to 4 adults and 3 children. Indulge in the convenience of a private bathroom, bathtub, and a range of amenities including a microwave, flat-screen TV, refrigerator, and free WiFi.

King Suite - Non-Smoking in Best Western Plus Palo Alto Inn and Suites

Show 2 photos

Suite, King

1 King Size Bed

Private Bathroom

Bathtub

Wifi

Microwave

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More details

SUITE-1 KING BED,NSMK,32LCDTV,MICRFRG,HISPD,FULL BREAKFAST includes a king-size bed 150-183 width.

Show 5 photos

Suite, Kitchen

1 King Size Bed

Kitchen

More details

Queen Room

1 Queen Size Bed

Kitchen

Free wifi

Microwave

Flat-screen TV

x4

+

x3

More details

Queen Bed.

Show 2 photos

Suite, 2 Queen

2 Queen Size Beds

1 Sofa Bed

Refrigerator

+

More details

King Suite with Kitchenette - Non-Smoking in Best Western Plus Palo Alto Inn and Suites

Show 2 photos

Suite, King, Kitchenette

1 King Size Bed

Private Bathroom

Bathtub

Wifi

Microwave

+

More details

King Suite - Disability Access in Best Western Plus Palo Alto Inn and Suites

Show 2 photos

Suite, Accessible

1 King Size Bed

Private Bathroom

Bathtub

Wifi

Microwave

x8

+

x5

More details

Guest reviews

8.1

726 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Dora

8.2

May 2023

Staff were very helpful A hot Breakfast was offered

The bed wasn’t very comfortable. I would have liked a softer, more comfortable bed. Breakfast - When my friend went downstairs to get breakfast the last morning we were there, he went down 2 different times to get breakfast. The 1st time he was able to get a little bit of breakfast for me and then he went down again to get him some breakfast for himself and it was totally out. He waited a bit to see if they were going to put some more out and they never did while he was waiting.

🇺🇸

Hebert

8.2

February 2023

Hotel was very clean and the staff were very polite and helpful. Hotel had a complimentary breakfast with the works...waffles were the best part, but the breakfast bar was always stocked and fresh. Our room had coffee, mini fridge and microwave. Beds were comfortable and bathrooms were clean! The only issue I had for our stay was that when I booked I requested a room with a bathtub but when we arrived the hotel was completely booked and the room they had set for us only had a shower ... it was a large shower but I was looking forward to a relaxing soak...we did use the hot tub and pool which were clean and usable... this hotel was approximately 15 to 20 minutes from down town San Antonio and just a few minutes from a few fast food joints...and 15 minutes from the At&t center...overall we will be booking this hotel again in the future!

I didn't like that our room was only equipped with a shower...everything else was nice

🇺🇸

Monty

10

December 2022

Check-in was very good. Christain R did an amazing job. Very friendly and very helpful. The gentleman who worked the next shift after him was also very helpful and friendly. This person and I wish I would have gotten his name honored the same price I had gotten online because I needed to stay a little longer than I booked for. Breakfast was amazing. The food was very fresh and well stocked. The ladies did great. Cleanliness of room. Very clean, the cleaning staff did great..

As mentioned earlier, I needed to stay a little longer than I booked. I thought I needed only one night, but I really needed two. So the first extra night, the gentleman was very helpful and did honor the price. I realized I was going to need one more night to help my daughter move.. This would have been on 30 November. There was an older gentleman who was working the desk, NOT very friendly, or helpful. He charged me $14.00 more and checked me out without even telling me. I found out by going back to Christian that I was checked out , so I had to check back in.It's not very nice if you ask me! Because of Christian and the person that took over the shift right after him. I gave a high rating. The older gentleman is lucky I didn't do it on him!

🇺🇸

Josie

8.2

October 2021

The staff were very friendly....maybe not so much the breakfast server who made a smart remark when I asked if i can have 2 items, then I asked for the 3rd and she reacted with "so you want all 3 then?" With a little bit of an attitude. The room was cleaned well, the location was great with a Jack in the box right next to it and convenience store. Lobby was nicely decorated for Halloween and due to shower head issues in the morning, they allowed us to extend our check out time to 12pm.

There were 2 of us on reservation for 1 night. We got there at 3pm, so showered that night and again in the morning but were left with only 2 large towels, 2 hand towels, 1 floor towel, and 1 wash cloth. I would have preferred at least 4 large towels to 2 days of bathing and 2-4 wash cloths for showering. The desk chair upholstery needs to be cleaned. Looks very dirty, but more stained than anything. Refused to sit on or or place anything on it. The indoor pool was being worked on so could not use. Would be nice to know these things when booking versus after the fact.

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Zamora

10

December 2022

The receptionist was very friendly and helpful when we checked in. She told us where all the amenities were, including the pool (and it was cold outside...lol). The room was clean and just the right size for the three of us. The bathroom was clean and the shower worked great, no complicated faucet to deal with. We had a very comfortable night. Breakfast was very good with a large selection of items to choose from. We'll definitely stay here again if we're ever in the area.

Getting into the hotel was a bit confusing, not sure if it was due to some unfinished construction.

🇨🇴

Ntovarb

8.2

July 2022

The hotel was overall really good, according of what we paid. The check in was really fast, the room was ready and clean when we arrived. The lobby, dining room and restrooms were really clean. The rooms have TV, microwave, mini fridge, everything what you will need. The a/c worked perfectly. The bed was so much comfortable and they cleaned our room all days, and left clean towels. Really quiet hotel, and located near main highways. The breakfast was from 6:30am-9am, and it was really good and complete. It has free parking and ever when we arrived at midnight one night, we found a good near parking spot. The check out was really fast too.

The room had a strong musty smell everytime we entered the room, located mainly between the door and the bathroom. I found a roach on the desk the second night when we arrived, but it's Texas, so we know that's really common. The elevator needs maintenance. The vending machines were not working at all, the one on the first floor and the one in the 4th floor too. We had to go to the gas station next to the hotel if we wanted something. The carpet had a pink stain next to the bed. Our room didn't have a safe box, I don't know if any of the other rooms had one. And our door lock (level handleset) wasn't working at all, we have to depend only on the lock guard that left a limited door opening.

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Cynthia

10

August 2022

Loved the fact that the room was colder than the hotel/hallways. It feels nice to finish a long day of walking in the hot sun by being surprised with a cold whoosh of air as you open the door to your room. Also love that there was a jack in the box right outside.

I do not really have anything to complain about, but if I have to complain about something: I didn't like that the Jack in the Box was within walking distance from the hotel but did not accept walk-in orders. You HAD to order food through the drive through and you NEED a car. So we had to walk all the way back to the room to get the keys and then get in the car and then go back to Jack in the Box.

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Elizabeth

10

July 2022

Beautiful facility and great breakfast. The room was nice, clean, and comfortable. Housekeeping was very attentive. It's in a nice location with easy access to the highway and interstate. Food spots and a Walmart are within ten minutes drive.

The walls are thin. We could hear everything. Parents next door to us screaming at their crying child the first night and then kids running up and down the halls the third night. The hall on the third floor was so hot. There were no vending machines for snacks and the options in the store they kept was minimal.

🇺🇸

Nancy

10

June 2022

We checked out and started back home, when my husband realized he left his wallet in the room, after we had been on the road for 30 minutes. We went back to the hotel and asked if it had been turned in to the desk. The agent on desk duty already had the wallet and returned it to my husband. The maid had found it and gave it to the desk. Was so thankful to the staff. It is so nice to see such honesty and helpfulness from this staff. We will definately stay at this hotel the next time we are in San Antonio. Thanks to all the staff!

Have no complaints, was a great stay.

🇺🇸

Keveen

10

July 2022

The breakfast was great. The room was absolutely amazing! It was a great size, lots of space, very clean and very up to date. The staff was friendly and everything was as expected and more. Overall, I would definitely stay there again.

The only part that we did not thoroughly enjoy was the pool. The pool was dirty with globs of hair everywhere, both days we were there....And the outer door to the pool area was broken and the chairs and tables outside were broken and not safe to sit in.

Points of Interest Around Best Western Plus Palo Alto Inn and Suites

Attractions

Mission San José

5.5mi

Mission Concepción

6.3mi

King William Historic District

7.5mi

Hemisfair Park

8.1mi

Alamodome

8.1mi

La Villita Historic Arts Village

8.1mi

Tower of the Americas

8.1mi

San Fernando Cathedral

8.2mi

San Antonio River Walk (Paseo Del Rio)

8.3mi

Alamo IMAX Theatre

8.4mi

The Alamo

8.4mi

San Antonio Museum of Art (SAMA)

9.3mi

Brackenridge Park

10.7mi

Japanese Tea Garden

10.8mi

San Antonio Mission Trail

18.9mi

Pools

Location

  • Indoor

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Best Western Plus Palo Alto Inn and Suites

Free parking

Indoor swimming pool

Business center

Free wifi

Fitness center

Air conditioning

Bar

Parking On Site

24-hour front desk

Non-smoking rooms

Elevator

Free toiletries

Bathtub

Stay rules - Best Western Plus Palo Alto Inn and Suites

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Best Western Plus Palo Alto Inn and Suites

What are the check-in and check-out times at Best Western Plus Palo Alto Inn and Suites?

Best Western Plus Palo Alto Inn and Suites welcomes guests for check-in at 03:00 PM and the departure or check-out time is set at 11:00 AM.

Does Best Western Plus Palo Alto Inn and Suites come with parking?

Yes, parking is available at Best Western Plus Palo Alto Inn and Suites. The hotel offers free on-site public parking, and no reservation is required.

What's the nightly rate at Best Western Plus Palo Alto Inn and Suites?

Best Western Plus Palo Alto Inn and Suites's room rates start around $85. Rates, however, may vary depending on room choices and stay period. Please provide your dates for real-time prices.

What types of rooms does Best Western Plus Palo Alto Inn and Suites offer?

The Best Western Plus Palo Alto Inn and Suites offers a variety of room types including King Rooms with roll-in showers, King Suites with kitchenettes, Queen Rooms with two queen beds, Queen Suites, Presidential Suites, King Suites with disability access, Queen Suites with kitchenettes, Large King Rooms, and King Rooms with disability access tubs. All rooms are non-smoking and can accommodate 2 adults and 1 child, except for the Queen Suites which can accommodate 4 adults and 3 children, and the Presidential Suite which can accommodate 6 adults and 4 children. The bed size for most rooms is 1 x King size bed, except for the Queen Rooms which have 2 x Queen size beds. Some King Suites also offer a whirlpool.

Where can guests find entertainment in Best Western Plus Palo Alto Inn and Suites?

Guests at the Best Western Plus Palo Alto Inn and Suites can spend their time at the hotel by taking advantage of the indoor swimming pool. This pool is available all year round, so guests can swim and relax regardless of the season. Additionally, there are no age restrictions for this pool, making it suitable for adults and families alike.

In addition to the pool, guests can also enjoy other leisure amenities such as the hot tub/Jacuzzi. This provides a relaxing and soothing experience for guests who want to unwind and relax after a long day.

Furthermore, the hotel also offers a bar where guests can enjoy a drink and socialize with other guests. There is also a fitness center available for those who want to stay active during their stay.

For business travelers, the hotel also provides a business center, which offers amenities for conferences, meetings, and other business-related activities.

Is there a swimming pool at Best Western Plus Palo Alto Inn and Suites?

The hotel has an indoor pool available for use. The pool is open year-round and there are age restrictions, limiting access to adults only.

What methods of payment does Best Western Plus Palo Alto Inn and Suites accept?

Best Western Plus Palo Alto Inn and Suites accepts various payment methods including Discover, Diners Club, Mastercard, American Express, JCB, Visa, and Carte Blanche. Please note that cash payments are not accepted at this hotel.