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+1-833-728-20411,870 reviews
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$20380 East Wacker Place, Chicago, IL 60601, United States
Reservations:
+1-833-728-20411,870 reviews
1/42
Business center
Restaurant
Free wifi
Air conditioning
Bar
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Welcome to citizenM Chicago Downtown, where style meets comfort in the heart of the Windy City! Just 4.6 kilometers from the bustling city center, this chic 4-star hotel at 80 East Wacker Place serves as your perfect home base for urban adventures. Whether you're indulging in the amazing local cuisine or soaking in the vibrant culture, you’ll find a cozy spot at citizenM to refresh and recharge after a day of exploring. Rates start from just $203, making it an excellent value for your getaway!
What’s better than waking up to a hearty breakfast to fuel your adventures? citizenM brings culinary delights right to your plate! With fabulous amenities including a trendy bar, a free business center, and complimentary WiFi to keep you connected, you’ll find everything you need to work hard and play even harder. Plus, the hotel's 24-hour front desk ensures that you can check in or grab a late-night snack at any time. Guests rave about the non-smoking rooms and contemporary design, making it a crowd favorite with over 1,870 reviews highlighting its comfort and style.
Whether you're planning a meeting or simply need a place to unwind after a hectic day, citizenM Chicago Downtown has you covered. The hotel offers meeting and banquet facilities (for an additional charge), along with accessible upper floors and cozy, air-conditioned rooms fully equipped with free toiletries. So, pack your bags, and let citizenM Chicago Downtown be your starting point for exploring the best the city has to offer!
At citizenM Chicago Downtown, your gastronomic adventure is just a step away, thanks to the delightful canteenM, the hotel's very own 24/7 restaurant. Feel like lounging in your pajamas while savoring a scrumptious meal? Go right ahead! The modern ambiance is perfect for relaxing any time of day or night. Whether you have a craving for international flavors or just want a late-night snack, the diverse menu is bound to have you drooling. From hearty breakfasts to late-night bites, you can indulge your taste buds without ever leaving the comfort of your stylish surroundings.
As you soak in the vibrant atmosphere of this urban oasis, don’t forget to check out the trendy bar—where creative cocktails flow freely, and the vibe is always upbeat. Gather with fellow travelers or make new friends while toasting to unforgettable memories in the heart of Chicago. The hotel embraces the spirit of social connectivity, welcoming everyone to unwind and share tales of their adventures. With the cozy seating and inviting ambiance, you'll find it's the perfect place to settle in after a bustling day of exploring the Windy City.
And let’s not forget about your convenience! Payment is hassle-free at citizenM, where a variety of credit cards like Visa, Mastercard, and American Express are accepted, ensuring you can plan your trip without a hitch. Enjoy the peace of mind in knowing that everything you need is right at your fingertips, from comfortable rooms fitted with luxurious king-size beds to high-speed WiFi that keeps you connected. So whether you’re here for business or leisure, citizenM Chicago Downtown delivers an experience filled with laughter, relaxation, and inspiration—all in one perfect location!
Closest airports
Chicago Midway International Airport
9.3miChicago O'Hare International Airport
15.7miBusiness center
Restaurant
Free wifi
Air conditioning
Bar
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Upper floors accessible by elevator
Free toiletries
Show 12 photos
King Room City View
1 King Size Bed
150 sqft
Refrigerator
Upper floors accessible by elevator
Shower
Free toiletries
+
More details
Welcome to our King Room with a stunning city view. This spacious double room is perfect for 2 adults and 1 child, offering a comfortable King size bed, a refrigerator, and luxurious amenities to make your stay unforgettable.
Show 11 photos
King Room
1 King Size Bed
150 sqft
Flat-screen TV
Refrigerator
Air conditioning
Upper floors accessible by elevator
+
More details
Our King Room offers a comfortable stay for 2 adults and 1 child, featuring a spacious 151 sqft of modern design. Enjoy the convenience of a flat-screen TV, refrigerator, and air conditioning while you relax in our stylish room.
8.8
1,870 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇬🇧
Sarah
9.1
June 2023
Excellent fast wifi. Although reasonably small, the room was well thought out, with excellent use of space, including bench top space for cosmetics and toiletry, and good hanging and shelf and drawer space and hooks for items. The was still enough space for me to fit my yoga mat and do some yoga, which was all I wanted. The bed was very comfortable. The air con was quiet and worked well. The shower was excellent. Breakfast was great. Location was fantastic.
Only slight negative for me was lack of tea making facilities in the room. Also lack of communication prior to arrival- I had tried to email staff about my late arrival, but no reply- and when I did arrive, staff didn't answer intercom for 5 minutes and I was stuck on the street being unsure if I could enter the hotel. (check in area is not visible from the room as is on level 4) Luckily other people staying at then hotel were also outside and offered me reassurance- I would have been very stressed if they were not there.
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James
9.1
June 2023
very unique hipster vibes…the shower was very cool! we loved the mood lighting ;) The shades allowed for it to be completely dark during the day. the whole room can be controlled by the in room ipad, which made it feel very futuristic. The shared spaces (gym, room top seating, bar area) were very nice and felt European.
it was very small, I got major cruise ship vibes from the narrow room. That being said, it was very cozy and so unique that it didn’t bother us. there was also a huge draw under the bed that fit everything we had.
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Lukas
10
January 2023
Location is great, walking distance from Clark/Lake blue line from airport. Close to the lake beaches, bus stop going to the zoo around the corner. Very modern room, with central computer. Shower exceptional with two heads and adjustable color lights.
WiFi connection took some time to establish on my computer, but might be my fault. For one person, the room was large enough, might be a bit small for two, if you plan on spending a lot of time indoors.
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Elizabeth
9.1
June 2023
Excellent public spaces and outside patio. Great location for sightseeing.
Rooms a little too modern and small for my taste. Not a big fan of smart rooms controlled by Ipad. Air did not work in our room but they moved us for second night.
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Taylour
10
June 2023
Staff was extraordinarily nice. The location was perfect.
No one could help me figure out how to cast on the tv. I figured it out on day 3 of 3. House keeping took a long time to bring extra wash cloths.
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Isabel
8.2
June 2023
The bed was comfortable, and the location was walking distance to many downtown restaurants and areas of interest.
Price was expensive for one night and size of room.
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Weili
8.2
July 2023
1. The location was great, no more than 10-min walk to pretty much anywhere we wanted to go. 2. The bed was good, comfortable and clean. 3. Staff was friendly and helpful. Staff helped us change to a quieter room when our original Michigan Ave-facing one was too noisy at night. 4. Having a 24/7 bar was pretty nice and convenient, we could just go downstairs and grab something to drink whenever we wanted.
1. The rooms were not sound-proof. Our original room was facing Michigan Ave, a extremely busy street, and we could continuously hear loud noise from cars driving by until around 2-3 am. This might not be a problem for most people, but my wife and I are light sleepers and we had a hard time falling asleep. However, switching to another room facing a different direction helped tremendously. So, if you are a light sleeper, don't have your room facing Michigan Ave.
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Justin
9.1
June 2023
Everyone was super friendly. Location was excellent. Hotel was very clean and we felt we were in a safe area the whole time. The quirkyness of all the sayings on everything in the room was awesome. Wife and I spent 10 minutes just trying to find and read them all!
It would be nice to have a sheet instead of just the comforter. It seemed that the ac not able to bring the temp down to where we set it so we both were too warm all night. The tablet was cool but at the same time it was annoying to have to unlock it constantly to control things and the switches on the wall seemed like they weren't working correctly.
🇩🇪
Isabelle
10
September 2023
The place was modern, clean and the stuff was extremely helpful and friendly. The room and bed were perfectly planned and although small, it did not feel so. The location is great and close to the river walk where you can stroll at the river admiring all the beauty of Chicago. It is also close (about 10min) to Millenium Park. Also, the breakfast was exceptional. Fresh fruit, Salmon, Avocado - it was very tasty.
Although the hotel advertises with great pillows and sleep we were not able to get others (as we felt they were rather hard).
🇺🇸
Sloan
10
May 2023
I really enjoyed the shower. Took two everyday I was there! It was so refreshing and felt so good. The layout of the room was also very appealing, it was the perfect amount of space for a short trip. The high tech nature of room was also very useful, just had to open my phone in order to control everything.
I wished that we had a larger mini fridge and microwave in order to save left overs. When we shut off the lights before leaving with the "save the planet" switch, it seemed like it may have been on a timer. By the time we got back to our room, the lights were back on.
Attractions
Chicago Pedway
0.5miMarquette Building
0.6miChicago River
0.6miChicago Board of Trade Building
0.7miHarold Washington Library Center (Chicago Public Library)
0.8miShedd Aquarium
1.4miPrairie Avenue Historic District
2.4miChicago Chinatown
2.4miUnited Center
2.6miChicago Loop
3miTrickery
4.2miWrigley Field
4.5miWrigleyville
4.6miUniversity of Chicago
6.8miJackson Park
7.3miAttractions
Chicago Pedway
0.5miMarquette Building
0.6miChicago River
0.6miChicago Board of Trade Building
0.7miHarold Washington Library Center (Chicago Public Library)
0.8miShedd Aquarium
1.4miPrairie Avenue Historic District
2.4miChicago Chinatown
2.4miUnited Center
2.6miChicago Loop
3miTrickery
4.2miWrigley Field
4.5miWrigleyville
4.6miUniversity of Chicago
6.8miJackson Park
7.3miAirports
Chicago Midway International Airport
9.3miChicago O'Hare International Airport
15.7micanteenM - open 24/7
Cuisines
Ambiances
Business center
Restaurant
Free wifi
Air conditioning
Bar
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Upper floors accessible by elevator
Free toiletries
Accessibility
Upper floors accessible by elevator
Wheelchair accessible
Bathroom
Free toiletries
Hairdryer
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Business center
Meeting/Banquet facilities
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Restaurant
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Front Desk Services
24-hour front desk
Baggage storage
Express check-in/out
Invoice provided
General
Air conditioning
Elevator
Facilities for disabled guests
Heating
Hypoallergenic room available
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Kitchen
Refrigerator
Living Area
Desk
Media & Technology
Cable channels
Flat-screen TV
iPad
iPod dock
Radio
Telephone
TV
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Spa
Fitness
From 14:00
Guests are required to show a photo identification and credit card upon check-in
From 01:00
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 11 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
JCB,
Discover,
American Express,
Visa,
Mastercard,
Maestro
This property does not accept cash.
When are the check-in and check-out times for citizenM Chicago Downtown?
citizenM Chicago Downtown permits check-ins after 02:00 PM and expects check-outs to be completed by 11:00 AM.
What's the nightly rate at citizenM Chicago Downtown?
For stays at citizenM Chicago Downtown, prices generally start at $203. However, your final rate might differ due to room types and date selections. To know the exact cost, specify your dates.
What types of rooms does citizenM Chicago Downtown offer?
The hotel offers king rooms with city views and king rooms. Both room types are double occupancy and have a room size of 151 sqft. Smoking is not allowed in any of the rooms, and they can accommodate 2 adults and 1 child. Each room has 1 king size bed.
Which amenities can guests enjoy at citizenM Chicago Downtown?
Guests at citizenM Chicago Downtown can spend their time enjoying the leisure amenities offered by the hotel. They can start their day by visiting the on-site fitness center for a workout session. Afterward, they can head to the hotel's restaurant, canteenM, which is open 24/7. Here, guests can indulge in a variety of international cuisines in a modern ambiance.
In addition to the fitness center and restaurant, the hotel also features a bar and a business center. Guests can relax and unwind at the bar, enjoying a drink after a long day of exploring the city. The business center provides a convenient space for guests to catch up on work or attend to any business needs.
With these leisure amenities, guests at citizenM Chicago Downtown have plenty of options to make the most of their time at the hotel.
Are there restaurants located within citizenM Chicago Downtown?
Yes, the hotel has a restaurant on site called canteenM. It is open 24/7 and offers international cuisine.
Does citizenM Chicago Downtown accept credit cards and cash payments?
No, citizenM Chicago Downtown does not accept cash payments. They accept JCB, Mastercard, Discover, Visa, American Express, and Maestro as the accepted payment methods.
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