Residence Inn Walnut Creek

I stayed at the Residence Inn in Walnut Creek, CA when my home was under construction. Let me spare pet owners (specifically, cat owners) the misery of searching endless hours on Airbnb, VRBO, Craigslist, pet-friendly hotel search sites, and the like. NO ONE accommodates cats! Thank you, Residence Inn, for happily accommodating my feline friend! The all-suite accommodations are brilliantly designed: kitchen, living area (TV with Free HBO, Netflix access), workstation, basic internet (you can upgrade for $6.95/day), bedroom, plenty of closet space, full bath. Kitchen is well equipped (although water pressure in sink is abysmal, likely a water conservation effort), bath includes shampoo/conditioner and shower gel (no lotion or illuminated makeup/shaving mirror). Water pressure in shower is great. Bed is comfortable, and for cat owners, you may appreciate the platform that prevents kitty from spending her stay under the bed, genius! Property offers pool, workout equipment and hot breakfast buffet daily. All staff are attentive, friendly, and helpful. Valet is busy so provide them the requested time to retrieve your car. Parking is pricy at $30.00/day (with unlimited in and out privileges). Location is convenient, but noisy, as the property is between N. California (4 lane) Blvd. and Main Street. The Bart train runs above N. California Blvd. Probably best to request an internal (courtyard view), upper-level room if you want to minimize sound. I travel with earplugs, so the sound of the street facing room was not a problem. The natural light was great even though I had a NE facing room. Overall, it was a very comfortable stay. I highly recommend to pet owners and non-pet owners alike.

Location: BART walking distance, and free street parking. Pups accepted ($125 cleaning fee.) Attentive & friendly service. USB ports for easy bedside ph recharge. Super-comfy bed, lots of pillows! Generally quiet (my 2nd floor room was above outdoor social area). Loved the bathroom and cruelty-free toiletries. Kitchenette was convenient. It was clean, but my suite hadn’t been dusted in awhile.

Aside from coffee, breakfast simply awful. I’ve lived in Italy for 16 years.. it’s hard to believe Svenhards’s sugar-soybean oil pastries is what an American 4-star hotel can provide. Covid restrictions are a factor, but a quality pre-packaged food service could have been provided. Over-ripe bananas or none at all. Pasty-looking white flour bagels. Only sugary yogurt. Other shelf-stable items with 20 ingredients... someone could have researched healthier / more delicious choices. Instead of having four of everything, kitchen had one wine glass, two drinking glasses, basics for having friends for a visit not provided.

The suite was amazing, big and huge kitchen

Even tho I asked multiple times for room service during our stay, nobody showed up, I ended up having to go up front 2 to get toilet paper and my own towels, as well as take the trash out

All the staff from the front desk to the valet to the housekeeping to the food staff were all very friendly. we especially appreciate Mina who was there at night to check us in after a long drive. He was very kind and very professional. Excellent customer service. All the staff were great towards my kids. The room was clean, spacious and very comfortable for a family.

Nothing.

The Room was nice along with the efficiency. Very nice.

The only disappointment was having to pay for a service we didn't need, Valet Parking, I we still haven't received the remaining balance for the deposit. Thank you 😊

Didn't eat the breakfast.

The bathroom door hugely interferes with the closet doors. It's actually a pain. Fix the bathroom door to open in, instead of out. Or take off the closet doors all together. And the parking at the entrance was a mad house. Need to move the cars down to the parking floor quicker.

THE ONLY PROBLEM I HAD WAS THAT THEY NEED MORE PARKING SPACE EVERYTIME I WENT OUT I COULD NOT FINE A PARKING THATS KIND OF FRUSTRATING. BUT OVER ALL I HAD A BALL AND WILL BE BACK. ONE MORE THING. I WISH THEY DIDNT CHARGE A 200 DEPOSIT THAT A LOT MAYBE 100 IS FAIR. BECAUSE YOU ARE ALREADY SPENDING ENOUGH FOR THE ROOM BUT YOU CAN'T WIN THEM ALL. I WILL BE BACK.

No self-parking available on site. The property is located right along the BART transit line. And the area is not walking-friendly, It is not a senior friendly area for walking around.

We loved the location and the amenities! We loved having a full kitchen in the room to cook a late night snack and breakfast. Also love the ability to access Netflix on the smart TV!

The water pressure was very intense in the shower. Our bathroom had run out of conditioner so that was disappointing. Not a whole lot extra amenities outside of the room available but that's because of Covid, not the hotel's fault.

super clean/ kitchenette/ tv HBO max free/ comfortable bed/ early check-in was available

water pressure- too weak valet only parking