Call for great rates
+1-833-728-2041312 reviews
From
$164The Tea Factory Kandapola, Nuwara Eliya Sri Lanka., Nuwara Eliya, 22220, Sri Lanka
Reservations:
+1-833-728-2041312 reviews
1/24
Spa/Wellness packages
Restaurant
Free Private Parking
Free wifi
Room service
Fitness center
Spa
Kid-friendly buffet
Welcome to the enchanting Heritance Tea Factory, a luxurious 5-star hotel nestled in the picturesque hills of Nuwara Eliya, Sri Lanka. Just 3.8mi from the city center, this unique gem is set within a beautifully restored tea factory, offering breathtaking mountain views that will steal your breath away. With prices starting from $164, you can indulge in a haven of relaxation and comfort amid the lush greenery and tea plantations that define this vibrant region.
At Heritance Tea Factory, the fun never ends! Dive into a world of luxury with a dazzling array of amenities like a fabulous spa offering wellness packages, a fitness center, and a delightful bar for evening cocktails. The on-site restaurant serves up an enticing array of culinary delights, and breakfast is included to kickstart your day of adventures. Whether you're in the mood for a soothing massage or a round of mini-golf, you can enjoy these added features that elevate your stay to a whole new level of enjoyment. For the little ones, there's a kid-friendly buffet and a playground to keep them entertained!
Join the ranks of thrilled travelers who have left glowing reviews, with many praising the exceptional service and stunning ambiance of this unique hotel. The warm and welcoming staff, coupled with complimentary Wi-Fi, private parking, and a tour desk to help you plan your Sri Lankan escapades, ensures that your visit is as seamless as it is memorable. So pack your bags and prepare for an unforgettable escape at Heritance Tea Factory, where relaxation meets adventure in a breathtaking setting!
At the Heritance Tea Factory, the culinary experience is as spectacular as the views! Dine in the modern and family-friendly ambiance of the on-site restaurant, where the tantalizing Asian cuisine will take your taste buds on an unforgettable journey. Start your day off right with a deliciously curated breakfast, included in your stay, which lays the foundation for a day full of exploration. As you bask in the stunning surroundings of lush greenery and sprawling tea estates, every meal becomes a cherished memory that enhances the magic of your retreat.
For those who love a good drink, the delightful bar awaits with its array of refreshing cocktails, perfect for unwinding after a day of adventure. Picture yourself sipping on a specialty drink while enjoying the cool mountain breeze and basking in the sunset—tranquility at its finest! Whether you're celebrating a special occasion or just enjoying a moment of relaxation, the atmosphere is sure to elevate your spirits and perhaps even prompt a little dancing with new friends made along the way.
Speaking of adventures, the Heritance Tea Factory is the ideal jumping-off point to explore the breathtaking landscapes of Nuwara Eliya! From vibrant tea plantations to lively local markets, the hotel’s thoughtfully curated tour desk is here to help you plan excursions that cater to your sense of adventure. Whether you opt for a leisurely stroll through lush hills or a thrilling trip to nearby attractions, you'll return to your hotel feeling rejuvenated and ready. So pack your bags, gather your loved ones, and prepare to make unforgettable memories at this charming haven where nature and luxury converge!
Closest airports
Hambantota International Airport
52.8miSpa/Wellness packages
Restaurant
Free Private Parking
Free wifi
Room service
Fitness center
Spa
Kid-friendly buffet
Bar
Tour desk
Parking On Site
Terrace
24-hour front desk
Mountain view
Non-smoking rooms
Wheelchair accessible
Garden view
Elevator
Playground
Picnic area
Garden
View
Upper floors accessible by elevator
Free toiletries
Bidet
Bathtub
Show 6 photos
Flowerdew Suite, Single Use
1 Queen Size Bed
755 sqft
Garden view
Private Bathroom
Bathtub
Minibar
x3
+
More details
Indulge in the spacious 753 sqft Flowerdew Suite with a garden view. Relax in the Queen size bed, enjoy the free toiletries, and unwind in the bathtub.
Show 5 photos
Premium, 2 Twin, Single Use
2 Twin Beds
345 sqft
Mountain view
Garden view
Private Bathroom
Bathtub
x3
+
More details
Experience the comfort of our 344 sqft Premium Twin Room with stunning mountain and garden views. Suitable for 2 adults and 1 child, featuring twin beds, a bathtub, and free toiletries.
Show 5 photos
Premium, 2 Twin
2 Twin Beds
345 sqft
Minibar
x4
+
x3
More details
Premium Twin Room Double is 344 square feet and includes 2 single beds 80-130 width plus hairdryer, tea and coffee making facilities , safe, and slippers.
Show 5 photos
Superior, 2 Twin, Single Use
2 Twin Beds
215 sqft
Mountain view
Garden view
Private Bathroom
Bathtub
More details
Enjoy a spacious 215 sqft Superior Twin Room with captivating mountain and garden views. Perfect for a solo traveler, this room features 2 comfortable twin beds, a private bathroom with free toiletries, and a relaxing bathtub.
Show 4 photos
Executive Floor Deluxe, King
1 King Size Bed
215 sqft
Minibar
x4
+
x3
More details
Executive Floor Deluxe Double is 215 square feet and includes a king-size bed 150-183 width plus hairdryer, tea and coffee making facilities , safe, and slippers.
Show 4 photos
Superior, Triple
1 King Size Bed
485 sqft
Minibar
Flat-screen TV
Tea/Coffee maker
x3
+
x4
More details
Providing free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a bidet. The spacious triple room provides a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.
Show 4 photos
Executive Floor Deluxe, Queen
1 Queen Size Bed
215 sqft
Mountain view
Garden view
Private Bathroom
Bathtub
More details
Indulge in the spacious 215 sqft Deluxe Double room on the Executive Floor, featuring a Queen size bed and stunning views of the mountains and garden. Elevator access and luxurious amenities like a bathtub and free toiletries ensures a comfortable stay for 2 adults and 1 child.
Show 4 photos
Premium, King, Single Use
1 Queen Size Bed
345 sqft
Mountain view
Garden view
Private Bathroom
Bathtub
+
More details
Indulge in our spacious Premium King Room, boasting a mountain and garden view, and featuring a luxurious queen size bed. The room offers a serene escape with upscale amenities such as a bathtub and free toiletries.
Show 4 photos
Junior Suite
1 King Size Bed
495 sqft
Minibar
x5
+
x3
More details
Junior Suite is 495 square feet and includes a king-size bed 150-183 width plus hairdryer, tea and coffee making facilities , safe, and slippers.
Show 4 photos
Superior, King, Single Use
1 Queen Size Bed
215 sqft
Mountain view
Garden view
Private Bathroom
Bathtub
More details
Relax in our spacious Superior King Room with a mountain and garden view, featuring a luxurious queen-size bed and a private bathroom with free toiletries and a soothing bathtub. Ideal for two adults and a child, enjoy a comfortable stay on the upper floors, accessible by elevator.
Show 4 photos
Junior Suite, Single Use
1 Queen Size Bed
495 sqft
Garden view
Private Bathroom
Bathtub
Minibar
x3
+
More details
Indulge in luxury with a spacious 495 sqft Junior Suite, boasting a garden view, queen size bed, and a private bathroom with a bathtub and free toiletries. Perfect for a solo oasis or a trio getaway!
Show 6 photos
Flowerdew Suite
755 sqft
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The spacious suite provides a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.
8.7
312 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇬🇧
Charlie
10
April 2023
we used this hotel for one night as a base to get to the station for the train to Ella in the morning. hotel staff are fantastic, really welcoming and highlight of the stay. food was incredible, one of the best curries I’ve had of the trip!
as we only stayed for one night we stayed at the hotel in the evening. it’s quite a long dirt track up to hotel so not sure it would be ideal to go up and down it at night etc. it’s obviously very expensive for Sri Lanka but we had a wonderful stay and would return.
🇦🇪
Kristina
10
June 2022
When visiting Sri Lanka, you definitely should stay in this hotel! Located in the magical area Nuwara Eliya (which will blow your mind!), right on the hill, surrounded by tea plantations and colorful houses. This hotel has a unique history as it used to be a tea factory in the past. Astonishing views, elegant interiors, delightful cuisine (their herbal tea is so tasty!), and impeccable service make this place a truly unforgettable experience. The hotel offers different experiences such as tea making (you will be dressed in the national saree), tea tasting, and nature walking at a very affordable price point. Upon arrival, you can book it at reception. We had an amazing time, and the entire staff was delightful to deal with. Also, I would like to highlight the gardener, a very genuine gentleman who takes care of the hotel’s garden with all his heart. The hotel’s facilities were superior. We liked the sustainability message in the room. The bed was comfortable as well. The restaurant served tasty food. Highly recommended to book for at least 2 nights to immerse in this beautiful place.
Breakfast was okay, with more choices of Asian cuisine than Western.
🇨🇳
Fei
9.1
February 2024
This heritage hotel is a former tea factory and the machines are still working today, the hotel is in good atmosphere and unique taste, very comfortable room and delicious buffet dinner and breakfast. The garden outside the main building is built down the mountain top, very beautiful and well maintained, the staff called Pathmaraj is very warm and introduced this very very lovely garden with his whole passion, it’s very nice and warm memory. And we visited Mini Tea factory and also the staff there is quite nice, her name is Krishnaveni, she gave us a quick introduction about tea making process.
It’s on the mountain top, the road towards there is not good.
🇬🇧
Anita
9.1
February 2024
The hotel is beautiful and situated in an amazing setting high up on the hills of Nuwara Eliya. 25 mins out of the way from town. It is very colonial and old fashioned. The food is delicious and plentiful. We also had a very relaxing message- and this was offered to a 12 year old too unlike in the UK so she was very very happy.
On arrival it transpired that there had been a misunderstanding about the fee quoted online. We arrived late in the dark and tired. The receptionist informed us that we needed to pay an extra 100 dollars for the children (we had booked 2 twin rooms and stated the ages of the children in advance so it was very clear) but the lady argued with us repeatedly and insisted that we pay despite the fault not lying with us. Fortunately the manager was contacted and he sorted everything out. We did not pay any additional fee.
🇱🇰
Nikshan
10
October 2023
Location and staff are incredibly good
Food was absolutely delicious top notch chef in Heritance tea factory appreciate all the chefs who work hard in the kitchen and keep it up guys. Front staff reception is absolutely fantastic they help us a lot while we are here.One of the front staff member call Sathish is having a personal phone conversation pretty loud in front of the room balcony area approximately 30 minutes which was pretty disgusting.Always try to have professional attitude when you are at work. Overall the stay was perfect and absolutely worth the experience ❤️😍
🇨🇿
Petra
10
April 2023
We chose the hotel for its history and great restaurant references. We were pleasantly surprised at the high quality of the staff here. In other 5* hotels in Sri Lanka, guests may wear shorts to dinner, but here the dress code is followed, which we were really glad for. The hotel is really representative. Dinner and breakfast were both excellent. I am on a gluten free diet and everything was prepared for me to enjoy. A big thank you to Norbert who looked after us in the restaurant and especially dinner was a real highlight. In the morning we went for a walk among the tea plantations and visited a small tea museum. If we had not booked another hotel for our sightseeing tour of Sri Lanka, we would have stayed another night. We will definitely be back again.
That we didn't stay longer
🇷🇺
Maxim
10
September 2023
We stayed at this hotel for one night and it was perfect. The room was really cool, comfortable and had everything we needed. The restaurant was great and we really liked our breakfast. Two more great things which deserve a special mention are the garden and the tea factory. My girlfriend likes gardening while I’m not a fan and not even an amateur but it is so big and beautiful, you should see it. A tea factory is a great historical site where you can learn something new. We had a guide who told and showed us how tea is made. It is fascinating.
Everything was good. One thing to mention in this section could be the road to the place. But it gets better soon after a welcome drink :)
🇳🇱
Salina
8.2
September 2023
The food was absolutely incredible; would rate at 10! Definitely take the buffet for dinner. Besides good food, also amazing service! Also the tea plucking, tea tour and tea tasting was an incredible experience with the lady. I would 100% recommend this tour. A beautiful view and unique experience that the hotel is an old tea factory and that parts are still functioning.
The hotel is very expensive for what you get, especially the room. The room is in the old English style which is beautiful but could definitely do with an update; shower in the bath, noisy rooms, we had black hairs on the matras and when there is a lot of wind you hear loud noises through the ventilator at night.
🇨🇦
Rachel
9.1
August 2023
Beautiful property and super friendly and accommodating staff. The welcome tea is AMAZING. Certainly a luxury experience. We originally thought we would want to go off during the day and explore other tea factories but ended up just staying at the hotel since it was so beautiful and have their own mini tea factory experience. We had massages at the spa which were amazing! Best massage ever.
Drinks, cocktails and food quite a bit more expensive than anywhere else we came across. Rooms are a bit dated (but that comes with being an older building). I think the carpet triggered my allergies a bit. As a Canadian, some of the colonial vibes/ staff uniforms felt a bit non PC.
🇷🇺
Кирилл
8.2
January 2022
Amazing authentic experience. The building, staff clothes, the tea... Everything let you feel like you wete in the olden times.
The staff can work better. I told the the tea related experiences are cancelled because the weather is not good enough (but at that time the rain finished some time ago and only fog remained). But they say that it will take place on the morning, but in the morning it was even more rainy according to forecast and it actually was. So at that time staff asked whether I would like to participate or not. Sounds like a joke you cancelled when you should arrange this experience and ask me whether I would like to participate when it is heavy rain.
Attractions
Gregory Lake
4.6miRamboda Falls
9.8miTemple of the Sacred Tooth Relic (Sri Dalada Maligawa)
24.7miWorld Buddhist Museum (International Buddhist Museum)
24.7miNatha Devale
24.8miMaha Vishnu Temple (Maha Vishnu Devalaya)
24.9miAttractions
Gregory Lake
4.6miRamboda Falls
9.8miTemple of the Sacred Tooth Relic (Sri Dalada Maligawa)
24.7miWorld Buddhist Museum (International Buddhist Museum)
24.7miNatha Devale
24.8miMaha Vishnu Temple (Maha Vishnu Devalaya)
24.9miAirports
Hambantota International Airport
52.8miRestaurant #1
Cuisines
Ambiances
Spa/Wellness packages
Restaurant
Free Private Parking
Free wifi
Room service
Fitness center
Spa
Kid-friendly buffet
Bar
Tour desk
Parking On Site
Terrace
24-hour front desk
Mountain view
Non-smoking rooms
Wheelchair accessible
Garden view
Elevator
Playground
Picnic area
Garden
View
Upper floors accessible by elevator
Free toiletries
Bidet
Bathtub
Accessibility
Bathroom emergency cord
Toilet with grab rails
Upper floors accessible by elevator
Wheelchair accessible
Activities
Bicycle rental
Golf course
Hiking
Mini golf
Pool table
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Babysitting/Child services
Board games/Puzzles
Evening entertainment
Playground
Food & Drink
Bar
Breakfast in the room
Kid-friendly buffet
Minibar
Packed lunches
Restaurant
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Concierge
Currency exchange
Lockers
Tour desk
General
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Heating
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Dining table
Electric kettle
Living Area
Desk
Dining area
Sitting area
Media & Technology
DVD player
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Garden
Outdoor furniture
Picnic area
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Fitness
Fitness center
Foot bath
Massage
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Turkish/Steam Bath
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
Garden view
Mountain view
View
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
Age restriction may apply
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cash
American Express,
Visa,
Mastercard
This property does not accept cash.
What are the check-in and check-out times at Heritance Tea Factory?
At Heritance Tea Factory, we have arranged the check-in post 02:00 PM and the room should be vacated by 12:00 PM.
Does Heritance Tea Factory provide free parking options?
Yes, there is free private on-site parking available at the hotel. No parking reservation is required.
What's the nightly rate at Heritance Tea Factory?
Room rates at Heritance Tea Factory initiate from $164. Yet, variations occur based on your room and date preferences. For exact rates, please insert your travel dates.
What types of rooms does Heritance Tea Factory offer?
The hotel offers a variety of rooms including Deluxe Double, Premium King, Premium Twin, Superior King, Flowerdew Suite, Superior Twin, and Junior Suite. The rooms can accommodate 2 adults and 1 child, with bed sizes ranging from Queen to Twin. All rooms are non-smoking and vary in size from 215 sqft to 753 sqft. The suite options like Flowerdew Suite and Junior Suite can accommodate up to 3 adults and are larger in size compared to the other room types.
Where can guests find entertainment in Heritance Tea Factory?
Guests at the Heritance Tea Factory hotel can spend their time enjoying a range of leisure amenities. They can unwind and rejuvenate with spa/wellness packages, Turkish/Steam bath, and fitness center. Families can enjoy the kid-friendly buffet and the hotel's babysitting/child services. Other leisure activities include mini golf and a picnic area with a lovely mountain view. The hotel also features an on-site restaurant with a family-friendly ambiance and modern Asian cuisine, providing a delightful dining experience. The garden, terrace, and bar offer fantastic spots to relax with beautiful garden views. For those seeking adventure, the hotel offers a golf course and shuttle service, while the 24-hour front desk and airport shuttle ensure convenience during the stay.
Does Heritance Tea Factory have on-site restaurants?
Yes, the hotel has a restaurant on site called Restaurant #1. It offers a family-friendly and modern ambiance, and serves Asian cuisine.
Can I use my credit card at Heritance Tea Factory?
Yes, you can use your credit card at Heritance Tea Factory. The hotel does not accept cash, so you will need to pay with a credit card. Accepted payment methods include Mastercard, American Express, and Visa.
Featured hotels
Featured hotels
Cities nearby
Popular cities