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8.7

300 reviews

The Grand Hotel - Heritage Grand

The Grand Hotel - Heritage Grand

Grand Hotel Road, Nuwara Eliya, 22200, Sri Lanka

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Free parking

Kids' club

Restaurant

Indoor swimming pool

Free wifi

Room service

Fitness center

The Grand Hotel - Heritage Grand

Welcome to The Grand Hotel - Heritage Grand, where elegance meets adventure in the heart of Nuwara Eliya, Sri Lanka! For travel-savvy adventurers and relaxation seekers alike, this 5-star gem is just 1.2mi from the vibrant city center, offering the perfect balance of accessibility and tranquility. Starting at just $185 per night, you can soak up the stunning mountain views, savor exquisite breakfast options, and dive into a world of premium amenities designed to create unforgettable memories.

Unwind in style with our impressive features, ranging from an indoor swimming pool to a state-of-the-art fitness center. Indulge in rejuvenating spa and wellness packages, or let the kids explore the complimentary kids' club while you kick back at the bar or join in the live music performances! For those looking for adventure, we also have a golf course and horseback riding available (for a little extra). Whether you're planning a romantic getaway or a fun family trip, we have something for everyone!

With over 300 glowing reviews, our guests rave about the exceptional service and unforgettable experiences at The Grand Hotel. From our friendly 24-hour front desk to complimentary wifi throughout the hotel, every detail is tailored to enhance your stay. Located along the picturesque Grand Hotel Road, you can immerse yourself in the breathtaking beauty of the region and enjoy a haven of luxurious comfort. Come for the views; stay for the memories!

At The Grand Hotel - Heritage Grand, culinary delights await around every corner! Our on-site dining options are sure to tantalize your taste buds and elevate your experience. Head over to BARNES HALL, where family-friendly vibes meet a diverse menu featuring mouthwatering Asian, European, and Grill BBQ dishes. From sizzling meats to fresh vegetables, each bite is crafted to perfection! For a quintessential American fare, Magnolia serves up comfort food that hits the spot any time of day. And don’t miss Grand Thai, where traditional Thai cuisine combines with a modern twist. Gather around with family or friends and embark on a flavorful journey without ever having to leave the hotel!

After a day filled with adventures, unwind at our heated indoor pool. Perfect for all seasons, the atmosphere in this tranquil aquatic retreat is designed for complete relaxation. Whether you want a leisurely swim or a soothing soak, the pool offers the ideal escape from the hustle and bustle of travel. For those who prefer relaxation to recreation, the spa and wellness packages promise rejuvenation amidst serene mountain landscapes, giving you that perfect dose of pampering your body and mind deserves.

Ready to explore? Beyond the plush comforts of our hotel, Nuwara Eliya beckons with its scenic beauty. Revel in the stunning landscapes that surround you— lush tea plantations, captivating hiking trails, and breathtaking hilltop views await just outside your door! As the sun sets, retreat back to The Grand Hotel where memorable experiences are waiting to unfold. Each moment spent here turns into a cherished memory, making your trip not just a getaway, but a celebration of life’s joys. Come and discover the magic for yourself!

Closest airports

Hambantota International Airport

53.4mi

Most popular amenities

Spa/Wellness packages

Free parking

Kids' club

Restaurant

Indoor swimming pool

Free wifi

Room service

Fitness center

Steam room

Sauna

Kid-friendly buffet

Bar

Sun deck

Tour desk

Parking On Site

Terrace

Personal trainer

24-hour front desk

Mountain view

Non-smoking rooms

Live music/Performance

Beach umbrellas

Garden view

Elevator

Playground

Picnic area

Garden

View

Free toiletries

Bathtub

Upper floors accessible by elevator

Extra long beds (> 6.5 ft)

Bidet

Rooms

Show 15 photos

Deluxe, Double/King

1 Double Bed

1 King Size Bed

260 sqft

Balcony

Minibar

Wheelchair accessible

More details

single deluxe is 258 square feet and includes either a double bed 131-150 width or a king-size bed 150-183 width plus balcony, hairdryer, and safe and is Wheelchair-accessible.

Deluxe Double Room - single occupancy in The Grand Hotel - Heritage Grand

Show 15 photos

Deluxe, Queen, Single Use

1 Queen Size Bed

235 sqft

Mountain view

Garden view

Private Bathroom

Bathtub

x3

+

More details

Experience the spacious Deluxe Double Room with a stunning Mountain and Garden view, free toiletries, bathtub, and a comfortable extra long Queen size bed. Perfect for a solo traveler seeking a luxurious stay. Accommodates up to 3 adults and 1 child.

Show 15 photos

Deluxe

1 Double Bed

+

More details

Deluxe

Show 14 photos

Junior Suite

485 sqft

Minibar

Flat-screen TV

Refrigerator

Tea/Coffee maker

x5

+

x3

More details

The fireplace is a top feature of this suite. This suite comes with 1 bedroom, a seating area and 1 bathroom with a bath and a shower. This suite has a mini-bar, flat-screen TV with cable channels, garden views, as well as chocolate for guests. The unit has 1 bed.

Show 15 photos

Deluxe, Triple

1 Double Bed

1 King Size Bed

Balcony

x3

+

More details

Deluxe Double Room - single occupancy in The Grand Hotel - Heritage Grand

Show 15 photos

Deluxe, Single

1 Queen Size Bed

235 sqft

Mountain view

Garden view

Private Bathroom

Bathtub

+

More details

Standard Room

x10

+

x6

More details

Room Standard

Deluxe, 2 Twin, Accessible, 1 Bedroom, Hill View

+

More details

Deluxe, Accessible, 1 Bedroom, Hill View

+

More details

Dormitory Standard

More details

Bed In Dormitory Standard

Guest reviews

8.7

300 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇦🇪

Rachel

8.2

April 2023

fantastic colonial hotel with lots of English traditions. ground were immaculate and service was very good. the room was comfortable and it was lovely to find a chocolate birthday cake for my mums celebrations. the Thai restaurant was delicious - would recommend for an evening meal. breakfast buffet had plenty of choice.

the spa was a huge disappointment. despite the signs saying silence and to expect a “tranquil” experience - we found children playing fighting and screaming in the pool which made it far from relaxing. we were unable to use the pool for this reason which was a shame.

🇮🇳

Louise

10

May 2023

Thanks to the management

🇱🇰

Patricia

9.1

March 2023

Beautiful traditional building with the best High Tea ever! The gardens where amazing! Staff were extremely helpful and friendly. No request was too difficult. Very patient. Bar staff were EXCELLENT at making cocktails. Great prices for cocktails. Excellent local tours including an unexpected impromptu guided tour around the township where unexpected hidden jewels were found.

The water pressure in the shower was poor and we couldn't get any hot water for a shower so we were very uncomfortable and extremely quick showers.

🇨🇳

Катерина

10

February 2024

this hotel is must see if you are travelling in Nuwara-Eliya. Heritage building with a great history, beautifull interiors, old photos in holls, hidden bar rooms etc... we spent couple of hours to explore the hotel. Stuff is very friendly and one of manager even made a small excursion for us while we were waiting. Welcome hot soup was what we needed cz at night is quite chilly outside. The restaurant was pretty delisious and our servant Antony made our dinner even better.

you need to pay for cappucino at the breakfast :) the quality of bath gel, shampoo ets. could be better for 5 star hotel the dressing room in a swimming pool/gym area needs floor rugs, the floor is very cold even if you wear hotel slippers

🇦🇺

Andrew

10

April 2023

wonderful colonial style property with great facilities, excellent staff with a plus for service and attitude. How western hotels could learn the art of grace with an attentive service not just with a smile but a warmth that exudes genuine care and attitude

🇦🇪

Nader

9.1

August 2023

The hotel facilities are very nice. Staff are friendly and helpful. Rooms very nice and clean. Location of hotel was convenient. The food quality and selection in general was high.

Shower pressure is very low. Wifi keeps disconnecting (annoying). Service level at restaurants is inconsistent, some staff are quite inexperienced and untrained (but friendly). The gym could use a few more basic equipment, barbell, and lower weights. The food in indian restaurant was disappointing, all preheated and for us below average, although the restaurant seemed to be extremely popular w foreigners.

🇳🇿

Ama

8.2

April 2023

beautiful property that’s well maintained. heated pool was great after a long day breakfast buffet and restaurant food was fantastic

central heating/cooling so we couldn’t regulate the room temp to our liking

🇬🇧

Stephen

10

September 2023

We only stayed here for one night, which wasn't long enough to fully explore all the hotel's facilities, but what we did experience was first class. Our rooms were stylish, and the public areas very grand. We enjoyed our dinner at the Grand Thai, and the breakfast buffet was exceptional. Yes, it felt very different from the usual warm exuberance of other Sri Lankan hotels, but the staff were still friendly when you interacted with them, and the service was impeccable. A member of staff approached my father when he was looking at the old photos of the hotel, and when he heard that my parents had been to a dance at the hotel on their honeymoon in the 1960s, he took the time to show us the ballroom, which my father really appreciated. Another member of staff opened up the gift shop and then the jewellery shop for me, so that I could have a look around, patiently waiting and showing me everything she had.

I would have liked to stay much longer!

🇴🇲

Anastasiya

9.1

February 2024

The place is super historical. The stuff was polite and nice. Breakfast has a lot of options. The room was big and super clean. The food in Indian and Thai restaurants was very delicious.

The mattress in our room was a bit old, I think it’s time to change it, my sleep was not very comfortable. I was surprised that I have to pay extra if I want to use sauna in the hotel, the hotel prices are not very cheap already why don’t they let guests use all the facilities I don’t understand.

🇷🇺

Andrey

10

March 2024

This is a magnificent heritage hotel. The interior was superb, lots of helpful staff. We enjoyed sitting near the wooden fireplace. There was a live music every evening, which was nice to hear. However, it’s an old hotel, so better ask for a quiet room in advance. Good heater in the room, as well as a bath with hot water, so don’t worry about freezing:) Great location in the center of Nuwara Eliya near the Queen Victoria park. Free parking available. We enjoyed playing snooker, which is located near the heritage bar. The room with billiard is heritage itself with a 19th century tables and decors. Great place to learn playing with a great snooker master. There are several dining options in the hotel. We loved Grand Indian with delicious food and very friendly service.

Afternoon tea service was a bit longer than expected.

Points of Interest Around The Grand Hotel - Heritage Grand

Attractions

Gregory Lake

1.1mi

Ramboda Falls

7.2mi

Temple of the Sacred Tooth Relic (Sri Dalada Maligawa)

24mi

World Buddhist Museum (International Buddhist Museum)

24.1mi

Natha Devale

24.1mi

Maha Vishnu Temple (Maha Vishnu Devalaya)

24.2mi

Alagalla Mountain Range

30.1mi

Restaurants

BARNES HALL

Cuisines

  • Asian
  • European
  • GrillBbq

Ambiances

  • Family Friendly

MAGNOLIA

Cuisines

  • American

Grand Thai

Cuisines

  • Thai

Ambiances

  • Family Friendly
  • Traditional
  • Modern

Pools

Location

  • Indoor

Features

  • Heated

Availability

  • All season

Amenities of The Grand Hotel - Heritage Grand

Spa/Wellness packages

Free parking

Kids' club

Restaurant

Indoor swimming pool

Free wifi

Room service

Fitness center

Steam room

Sauna

Kid-friendly buffet

Bar

Sun deck

Tour desk

Parking On Site

Terrace

Personal trainer

24-hour front desk

Mountain view

Non-smoking rooms

Live music/Performance

Beach umbrellas

Garden view

Elevator

Playground

Picnic area

Garden

View

Free toiletries

Bathtub

Upper floors accessible by elevator

Extra long beds (> 6.5 ft)

Bidet

Stay rules - The Grand Hotel - Heritage Grand

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - The Grand Hotel - Heritage Grand

At what times are check-in and check-out at The Grand Hotel - Heritage Grand?

Planning to stay at The Grand Hotel - Heritage Grand? Kindly note that you can check in after 03:00 PM and before 11:00 AM is when you'll need to check out.

Can guests park for free at The Grand Hotel - Heritage Grand?

Yes, there is complimentary on-site public parking available at The Grand Hotel - Heritage Grand. No reservation is required for parking.

How much does a stay at The Grand Hotel - Heritage Grand cost?

The Grand Hotel - Heritage Grand has a starting price of $185 for accommodations. Do remember that actual rates might deviate based on the room and date. Insert your dates for a detailed price view.

Which room categories can I book at The Grand Hotel - Heritage Grand?

The Grand Hotel offers Deluxe Double Rooms for single occupancy, with a room size of 237 sqft and a Queen size bed. These non-smoking rooms can accommodate up to 3 adults and 1 child.

What are the main attractions at The Grand Hotel - Heritage Grand?

At The Grand Hotel - Heritage Grand, guests can indulge in a variety of leisure activities. They can dine at the BARNES HALL offering a mix of Asian, European, and GrillBbq cuisine. Those desiring American cuisine can head to MAGNOLIA or experience Thai delicacies at Grand Thai. Families can spend quality time in the indoor swimming pool, enjoying the all-season availability and the heated feature. The hotel also offers a kids' club, ensuring the little ones are entertained. Guests looking for relaxation can opt for the spa and wellness packages, sauna, or steam room. Additionally, the hotel provides a fitness center and a garden for guests to unwind in. With live music/performances and a sun deck on-site, there is something for everyone at this hotel.

Does The Grand Hotel - Heritage Grand feature a pool area?

The Grand Hotel offers an indoor pool that is available all year round. The pool is heated, providing a comfortable swimming experience regardless of the weather.

Does The Grand Hotel - Heritage Grand have on-site restaurants?

The hotel has three restaurants on site: BARNES HALL offers Asian, European, and GrillBbq cuisines with a family-friendly ambiance, MAGNOLIA serves American cuisine, and Grand Thai provides Thai cuisine with family-friendly, traditional, and modern ambiances.

What methods of payment does The Grand Hotel - Heritage Grand accept?

The Grand Hotel - Heritage Grand accepts payment through Mastercard, American Express, Visa, and also accepts cash as a form of payment.