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9.1

1,991 reviews

Swissôtel Wellness Resort Alatau Almaty

Swissôtel Wellness Resort Alatau Almaty

Tausamaly 50a, Almaty, A32BOF2, Kazakhstan

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Kids' club

Restaurant

Indoor swimming pool

Outdoor swimming pool

Kids' pool

Business center

Free Private Parking

Swissôtel Wellness Resort Alatau Almaty

Unwind in luxury at the 5-star Swissôtel Wellness Resort Alatau Almaty, located just 6.4mi from the city center of Almaty, Kazakhstan. This stunning hotel offers a wide range of amenities, including a spa, indoor and outdoor swimming pools, and a Turkish steam bath. The property also features a kids' club, making it perfect for a family getaway. With over 1500 reviews, it's clear that guests love the serene mountain views and top-notch service.

Start your day with a delicious breakfast at the hotel before heading out to explore the nearby water sports facilities or take advantage of the free fitness center. The hotel also offers a shuttle service for easy access to the city center and a tennis court for those wanting to stay active. Guests can enjoy a relaxing evening at the on-site restaurant and bar, or take in the picturesque garden and mountain views from the comfort of their private balcony. With free Wi-Fi, a 24-hour front desk, and free parking, Swissôtel Wellness Resort Alatau Almaty truly has everything you need for a memorable stay in Almaty. So, pack your bags and get ready for a luxurious retreat in the heart of Kazakhstan!

After a day of exploring Almaty's enchanting sights, head back to Swissôtel Wellness Resort Alatau Almaty to relax by one of the luxurious pools. The resort offers both indoor and outdoor swimming pools, providing guests with the perfect spot for a refreshing dip year-round. The indoor pool boasts a serene and tranquil atmosphere, making it an ideal escape for adults, while the outdoor pool, available seasonally, offers striking views of the surrounding mountains, creating a picturesque setting for guests to enjoy. Whether you prefer to bask in the sun or unwind in the soothing waters, the resort's pools are a delightful way to enhance your stay in Almaty.

When it comes to dining, Swissôtel Wellness Resort Alatau Almaty goes above and beyond to cater to every palate. The Quarter, a traditional restaurant within the resort, offers a wide range of international cuisines, providing a delightful dining experience for guests. For those seeking a more modern and romantic ambiance, the Moxie bar is the perfect spot to unwind with a delicious meal and your favorite drink. Families can also indulge in a satisfying meal at Café Swiss, where the atmosphere is both family-friendly and modern, creating a welcoming environment for all. With multiple dining options on-site, guests are sure to find a culinary experience that perfectly complements their stay at the resort.

To make your stay as convenient as possible, Swissôtel Wellness Resort Alatau Almaty accepts a variety of payment methods, including Mastercard, JCB, Visa, Diners Club, Discover, and American Express, ensuring a seamless and hassle-free payment process for all guests. Whether you're settling the bill for an unforgettable meal or making use of the resort's amenities, you can rest assured that your preferred payment method will be accepted. With everything from serene pools to delectable dining options and convenient payment options, Swissôtel Wellness Resort Alatau Almaty sets the stage for an exceptional and unforgettable retreat in Almaty.

Closest airports

Almaty International Airport

15.7mi

Most popular amenities

Spa/Wellness packages

Kids' club

Restaurant

Indoor swimming pool

Outdoor swimming pool

Kids' pool

Business center

Free Private Parking

Free wifi

Room service

Fitness center

Turkish/Steam Bath

Streaming service (like Netflix)

Steam room

Free spa

Sauna

Air conditioning

Tennis court

Kid-friendly buffet

Bar

Parking On Site

Terrace

Soundproof rooms

Personal trainer

24-hour front desk

Mountain view

Non-smoking rooms

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Garden view

Elevator

Picnic area

Garden

Bathtub

Upper floors accessible by elevator

Free toiletries

Balcony

Rooms

Executive Suite Panoramic Mountain View in Swissôtel Wellness Resort Alatau Almaty

Show 6 photos

Executive Suite Panoramic, Panoramic Mountain View

1 Queen Size Bed

1185 sqft

Mountain view

Private Bathroom

Balcony

Bathtub

+

More details

This spacious suite comes with 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite features a flat-screen TV with streaming services, a mini-bar, a coffee machine, a dining area as well as mountain views. The unit has 1 bed.

Executive Suite Panoramic Mountain View in Swissôtel Wellness Resort Alatau Almaty

Show 6 photos

Executive Suite Panoramic, Queen, Panoramic Mountain View

1 Queen Size Bed

1185 sqft

Mountain view

Private Bathroom

Balcony

Bathtub

+

More details

Indulge in our 1184 sqft Executive Suite with a stunning panoramic mountain view. This suite can accommodate 2 adults and 1 child, featuring a queen size bed, air conditioning, a balcony, and a private bathroom with a bathtub.

Classic King Room with Mountain View in Swissôtel Wellness Resort Alatau Almaty

Show 6 photos

Classic, King, Mountain View

1 King Size Bed

385 sqft

Mountain view

Private Bathroom

Balcony

Minibar

+

More details

The spacious double room provides air conditioning, a mini-bar, a balcony with mountain views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Show 5 photos

Deluxe Panoramic, Twin, Panoramic Mountain View

1 Twin Bed

540 sqft

Balcony

x4

+

x3

More details

Deluxe Room Panoramic Mountain View With Twin Beds is 538 square feet and includes 2 single beds 80-130 width.

Executive Junior Suite with Panoramic Mountain View in Swissôtel Wellness Resort Alatau Almaty

Show 5 photos

Executive Junior Suite Panoramic, Panoramic Mountain View

1 Queen Size Bed

710 sqft

Mountain view

Private Bathroom

Balcony

Bathtub

x5

+

x3

More details

Executive Junior Suite Panoramic Mountain View With 1 King Size Bed is 710 square feet and includes a king-size bed 150-183 width.

Executive Grand Suite with Panoramic Mountain View in Swissôtel Wellness Resort Alatau Almaty

Show 5 photos

Executive Grand Suite Panoramic, Panoramic Mountain View

1 Queen Size Bed

1615 sqft

Mountain view

Private Bathroom

Balcony

Bathtub

+

More details

This spacious suite is consisted of of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite offers a flat-screen TV with streaming services, a mini-bar, a coffee machine, a dining area as well as mountain views. The unit offers 1 bed.

Show 5 photos

Deluxe Panoramic, King, Panoramic Mountain View

1 King Size Bed

540 sqft

Balcony

x4

+

x3

More details

Deluxe Room Panoramic Mountain View With 1 King Size Bed is 538 square feet and includes a king-size bed 150-183 width.

Deluxe King Room with Mountain View in Swissôtel Wellness Resort Alatau Almaty

Show 5 photos

Deluxe, King, Mountain View

1 King Size Bed

540 sqft

Mountain view

Private Bathroom

Balcony

Minibar

+

More details

Indulge in the spacious 538 sqft Deluxe King Room with a breathtaking mountain view, ideal for 2 adults and 1 child. Enjoy the comfort of a king-size bed, air conditioning, and a private balcony.

Show 5 photos

Presidential Suite

1 King Size Bed

3980 sqft

Kitchen

Wifi

Minibar

Air conditioning

+

More details

Presidential Suite with 1 king size bed is 3950 square feet and includes a king-size bed 150-183 width.

Executive Junior Suite with Panoramic Mountain View in Swissôtel Wellness Resort Alatau Almaty

Show 5 photos

Executive Junior Suite Panoramic, Queen, Panoramic Mountain View

1 Queen Size Bed

710 sqft

Mountain view

Private Bathroom

Balcony

Bathtub

+

More details

Indulge in the spacious 710 sqft Executive Junior Suite with a stunning panoramic mountain view. Relax on the balcony or in the bathtub, and enjoy the comfort of air conditioning and free toiletries.

Executive Grand Suite with Panoramic Mountain View in Swissôtel Wellness Resort Alatau Almaty

Show 5 photos

Executive Grand Suite Panoramic, Queen, Panoramic Mountain View

1 Queen Size Bed

1615 sqft

Mountain view

Private Bathroom

Balcony

Bathtub

+

More details

Indulge in luxury with our Executive Grand Suite, offering panoramic mountain views from a spacious 1615 sqft suite. Perfect for 2 adults and 1 child, featuring a Queen size bed, a balcony, and a private bathroom with a bathtub.

Deluxe King Suite in Swissôtel Wellness Resort Alatau Almaty

Show 5 photos

Deluxe Suite

1 Queen Size Bed

680 sqft

Garden view

Private Bathroom

Minibar

Flat-screen TV

x8

+

x5

More details

Deluxe Suite With 1 King Size Bed is 678 square feet and includes a king-size bed 150-183 width.

Guest reviews

9.1

1,991 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇰🇿

Kirill

10

May 2024

Spa is great, service is very good, room was clean (although, some small elements are not ideally maintained. Park zone around the hotel is spectacular, there's a tennis court, football and basketball fields.

🇦🇪

Sowmiya

9.1

August 2024

Swissotel is a beautiful, well-maintained hotel. You can relax and enjoy the luxury at the same time. We have stayed in the panoramic view room. It has an amazing mountain view from the balcony. The food is excellent too. We enjoyed the tasty and vast spread of breakfast in the morning from Quarter restaurant. We had grilled meat for our lunch from Phonix restaurant located at the lake side of the hotel, which is exceptionally good. The hotel has a few more restaurants too. But we had good burgers in Boxie Bar for dinner. We got free access to the indoor and outdoor pools. Jacuzzi, sauna as well. But the spa is more special. You can book a massage and relax. The masseuses are great, too. Hotel staff are friendly and helpful. Overall, we had a great time at the hotel.

🇰🇿

Viktor

8.2

May 2023

Location, rooms, interrior

-the GYM is too small for such hotel; -breakfast is good enought for a common hotel, but not worth it (for 32$ per person it should be such options like salmon, fresh squeezed juce, etc) -the elevators are overcrouded and so slow;

🇦🇪

Tamara

9.1

October 2023

If you are looking for a wellness retreat away from the city vibes, then this is your place. We stayed there for two nights at the end of our trip to Almaty, and after being tired of day trips, so the hotel was ideal to rest and treat ourselves. The room was renovated and clean, and has a balcony that overlooks the forest. Try to get a room in higher floors for a better view. The breakfast buffet is very good, with plenty of options for all tastes. The spa experience is not to be missed: (best Jacuzzi pools I've ever been to). The hotel location is relatively far from the city center, so keep in mind that commuting will take time, but it's not difficult as transportation options are convenient. Mega Mall is almost 20 minutes away from the hotel (depending on traffic). I highly recommend this hotel if you're looking for a peaceful/wellness stay. We loved Astau restaurant (east Asian food) for dinner. The staff was very helpful (shout out to Gulzabida and Damir for the lovely buggy tour around the hotel).

Nothing that can affect my positive review. I would only recommend offering more activities for guests to enjoy the beautiful surrounding area, specially in good weather.

🇸🇦

Mohammed

10

August 2022

The staff so friendly, special thanks to Ms. Zarina for help and care during our stay

🇰🇿

Shukhrat

10

November 2023

We always come for 1 night but due to its nature and location we decide to stay for 2 . Best place for meditation and family building. We love this place more and more due to several points but point 6 is the main reason why we do come here because we love to sleep well : ) 1) SPA and Pool area are always clean and warm 2) Main Restaurant menu is delicious. 3) room service is flexible 4) rooms are cleaned on time by very kind housekeeping 5) Managers are very helpful and supportive 6) bed and pillows are always fresh, huge and soft

Mmm, I don’t like that front desk don’t offer to change your money for small money so you can take care of doorman or bellboy later . Also I don’t like that bellboys are always expecting, awaiting for tips and you feel uncomfortable when you don’t have small money to tip them :)

🇹🇷

Mikayil

10

April 2024

Amazing. 10 star hotel. What a nature, what a quality, absolutely fantastic place.

I arrived early morning (5 a.m) ans when asked about the breakfast ending time I was wrongly informed that it is 10 a.m. I woke up at 9:55 and thought missed it, when going down I saw that in fact it was 10:30 on Saturdays.. I missed the second day brekakfast as I had an early plane.

🇶🇦

Haya

9.1

July 2024

They’re helpful and good teams in all the resort.. The resort staff were wonderful and understood what was required of us, helped the guests with what they needed, and provided answers to their inquiries

The cleanliness of the room was not good, as there was a lot of dust on the table and under the extra bed, and the cups that we used had not been cleaned for several days.

🇨🇦

Byron

10

January 2024

The nature around was breathtaking! We loved walking around the frozen lake and the golf course. The spa is amazing- when it’s snowing outside, to soak in a warm jacuzzi was so memorable for our New Years Eve! . The staff is genuinely caring- Dilnaz was incredible and went out of her way to help us have the best experience. We would come back to stay here!

🇰🇿

Shukhrat

10

January 2024

Great place especially when Great people do visit it.

50 cent and his team did stay there during our stay. What I did not like is that 50 cent thought that he did pay for all hotel and his security were following him within SPA area and they did even stop others next to the sauna room entrance meanwhile Mr Curtis was in there. It was funny but we were happy that his security did not block the door of SPA Pool area. So we did went into Sauna when he came out :) .

Points of Interest Around Swissôtel Wellness Resort Alatau Almaty

Airports

Almaty International Airport

15.7mi

Restaurants

The Quarter

Cuisines

  • International

Ambiances

  • Traditional

Moxie bar

Cuisines

  • International

Ambiances

  • Modern
  • Romantic

Café Swiss

Cuisines

  • International

Ambiances

  • Family Friendly
  • Traditional
  • Modern

Pools

Location

  • Indoor

Age restrictions

  • Adults only

Availability

  • All season

Location

  • Outdoor

Age restrictions

  • Adults only

Availability

  • Seasonal

Amenities of Swissôtel Wellness Resort Alatau Almaty

Spa/Wellness packages

Kids' club

Restaurant

Indoor swimming pool

Outdoor swimming pool

Kids' pool

Business center

Free Private Parking

Free wifi

Room service

Fitness center

Turkish/Steam Bath

Streaming service (like Netflix)

Steam room

Free spa

Sauna

Air conditioning

Tennis court

Kid-friendly buffet

Bar

Parking On Site

Terrace

Soundproof rooms

Personal trainer

24-hour front desk

Mountain view

Non-smoking rooms

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Garden view

Elevator

Picnic area

Garden

Bathtub

Upper floors accessible by elevator

Free toiletries

Balcony

Stay rules - Swissôtel Wellness Resort Alatau Almaty

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Swissôtel Wellness Resort Alatau Almaty

At what times are check-in and check-out at Swissôtel Wellness Resort Alatau Almaty?

For those planning to reside at Swissôtel Wellness Resort Alatau Almaty, the doors open for check-in at 03:00 PM and it's time to say goodbye by 12:00 PM.

Does Swissôtel Wellness Resort Alatau Almaty come with parking?

Yes, Swissôtel Wellness Resort Alatau Almaty provides free private on-site parking, and no reservation is required.

How much does a stay at Swissôtel Wellness Resort Alatau Almaty cost?

At Swissôtel Wellness Resort Alatau Almaty, you can find rates starting from $162. It's important to consider that room type and booking dates can influence the final price. For clarity on rates, please input your dates.

What types of rooms does Swissôtel Wellness Resort Alatau Almaty offer?

The hotel offers various room types including Executive Suites, Deluxe King Rooms, Grand Deluxe Suites, Classic King Rooms, Deluxe Twin Rooms, and Classic Twin Rooms. Accommodations range from double to triple occupancy and offer panoramic mountain views. Bed sizes include Queen, King, and Twin, with room sizes varying from 388 to 1615 sqft. Smoking is not allowed in any of the rooms.

What are the main attractions at Swissôtel Wellness Resort Alatau Almaty?

Guests at Swissôtel Wellness Resort Alatau Almaty can expect a myriad of leisure activities. With three on-site restaurants, The Quarter, Moxie Bar, and Café Swiss, guests can savor International cuisine in traditional, modern, and family-friendly ambiences. The hotel boasts an array of pools including an indoor swimming pool for all-season relaxation and an outdoor pool for seasonal use, both with adults-only age restrictions. For ultimate relaxation, guests can indulge in the spa, Turkish/steam bath, hot tub/jacuzzi, and sauna. The hotel also offers various sports and wellness facilities such as water sports, a fitness center, tennis court, and golf course. Families can make the most of the children's pool, kids' club, and the kid-friendly buffet and meals. The property's mountain and garden views offer a picturesque backdrop for unwinding.

Is there a swimming pool at Swissôtel Wellness Resort Alatau Almaty?

The hotel has two pools available. Pool 1 is an indoor pool which is available all year round, with an adults-only restriction. Pool 2 is an outdoor pool, seasonal, and also has an adults-only policy.

Does Swissôtel Wellness Resort Alatau Almaty feature its own restaurants?

Yes, the hotel does have restaurants on site. The Quarter offers traditional international cuisine, while Moxie Bar serves international dishes in a modern and romantic ambiance. Additionally, Café Swiss provides international cuisine in a family-friendly, traditional, and modern atmosphere.

Which payment methods are supported by Swissôtel Wellness Resort Alatau Almaty?

Swissôtel Wellness Resort Alatau Almaty accepts payment via Mastercard, JCB, Visa, Diners Club, Discover, and American Express. Cash is also accepted as a payment method at the resort.