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8.5

2,214 reviews

Grand Tien Shan Hotel

Grand Tien Shan Hotel

Bogenbay Batyr Street 115/105, Almaty, 050000, Kazakhstan

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Indoor swimming pool

Business center

Free wifi

Room service

Fitness center

Turkish/Steam Bath

Meeting/Banquet facilities

Grand Tien Shan Hotel

Welcome to the Grand Tien Shan Hotel, your luxurious escape in the heart of Almaty, Kazakhstan! Just a breezy 1.6mi from the vibrant city center, this fabulous 4-star hotel combines comfort and modernity, making it an ideal base for your adventures. With unbeatable prices starting from just $70, you can indulge in world-class amenities and enjoy the delightful hospitality that the hotel proudly showcases.

Imagine waking up each morning in your cozy room, savoring a complimentary breakfast before diving into the delightful offerings of the hotel. From an invigorating dip in the indoor swimming pool to challenging yourself in the fully-equipped fitness center, every day here is packed with possibilities. Feeling a little indulgent? Treat yourself to a soothing massage at the spa or unwind in the Turkish steam bath before indulging in scrumptious dining options at the hotel restaurant. And let's not forget the fantastic reviews, with 2,214 guests giving a big thumbs up for the unforgettable experiences created at this gem!

Whether you're traveling for business or pleasure, the Grand Tien Shan Hotel wraps you in a warm embrace of luxury and fun! With top-notch amenities like free WiFi, room service, and a 24-hour front desk, it ensures every guest feels pampered. Plus, explore the breathtaking city with ease, knowing that any necessary shuttle services are available (for an extra charge). So why wait? Pack your bags and experience the charm and excitement of Almaty, all while enjoying a wonderfully comfortable stay at the Grand Tien Shan!

As dusk settles over Almaty, the Grand Tien Shan Hotel transforms into a haven of relaxation and culinary delight. Don’t miss the enchanting dining experience at the hotel's restaurant, Наурыз, where traditional Asian flavors intermingle with modern European cuisine. Whether you’re gathering the family for a hearty meal, enjoying a romantic dinner for two, or seeking a friendly vibe, this restaurant caters to all appetites and occasions! Try the local specialties for an authentic taste of Kazakhstan or opt for something a little more familiar—there’s something for everyone here!

And there's more to keep that travel adrenaline pumping! If you're feeling adventurous, take advantage of the hotel's central location to explore the local sights. While Almaty brims with rich history and captivating parks, the Grand Tien Shan also makes it easy for you to dive headfirst into the energetic city life. After a day of exploration, come back and take a refreshing plunge in the indoor swimming pool, perhaps followed by a visit to the Turkish steam bath to unwind. The options are endless, promising you an escape that’s anything but ordinary!

Of course, let’s not skip over the little luxuries that will make your stay unforgettable; from seamless payment options to exceptional service provided by the 24-hour front desk, every detail is designed around your comfort. With cash and multiple card options available, handling your finances is a breeze! So, why not treat yourself to a well-deserved getaway at the Grand Tien Shan Hotel? With gracious hospitality, a wealth of activities, and an amazing gastronomical adventure awaiting you, this is truly the ideal place to create lasting memories while exploring the wonders of Almaty!

Closest airports

Almaty International Airport

8.2mi

Most popular amenities

Restaurant

Indoor swimming pool

Business center

Free wifi

Room service

Fitness center

Turkish/Steam Bath

Meeting/Banquet facilities

Free spa

Sauna

Air conditioning

Bar

Massage

Tour desk

24-hour front desk

Non-smoking rooms

Elevator

Free toiletries

Bathtub

Rooms

Superior Twin Room in Grand Tien Shan Hotel

Show 6 photos

Superior, 2 Twin

2 Twin Beds

365 sqft

City view

Private Bathroom

Bathtub

Minibar

+

More details

Welcome to our Superior Twin Room, perfect for 2 adults and 1 child. Enjoy spacious 366 sqft, air conditioning, a private bathroom with a bathtub, and free toiletries. No smoking allowed.

Deluxe Double Room in Grand Tien Shan Hotel

Show 7 photos

Deluxe, Queen

1 Queen Size Bed

410 sqft

City view

Private Bathroom

Bathtub

Minibar

+

More details

Indulge in comfort with our spacious 409 sqft Deluxe Double Room, featuring a Queen size bed and a bathtub in the private bathroom. Enjoy complimentary toiletries and air conditioning in a smoke-free environment, perfect for 2 adults and 1 child.

Suite in Grand Tien Shan Hotel

Show 6 photos

Suite

1 Queen Size Bed

830 sqft

City view

Private Bathroom

Bathtub

Minibar

+

More details

Luxury suite featuring a separate living room with sofa and dining table, and a large bathroom with 2 sinks and corner bath.

Superior Double Room in Grand Tien Shan Hotel

Show 6 photos

Superior, Queen

1 Queen Size Bed

390 sqft

City view

Private Bathroom

Bathtub

Minibar

+

More details

Enjoy a spacious Superior Double Room with a Queen size bed and a private bathroom. Relax in 388 sqft of space with air conditioning and a luxurious bathtub. Perfect for 2 adults and 1 child.

Standard Single Room in Grand Tien Shan Hotel

Show 5 photos

Standard, Single

1 Twin Bed

235 sqft

Minibar

Flat-screen TV

Refrigerator

Air conditioning

+

More details

Indulge in comfort with our Standard Single Room, offering a cozy 237 sqft space with air conditioning, free toiletries, and a snug twin bed for a solo traveler. No smoking allowed for a peaceful stay.

Deluxe Double Room in Grand Tien Shan Hotel

Show 7 photos

Deluxe

1 Queen Size Bed

410 sqft

City view

Private Bathroom

Bathtub

Minibar

+

More details

Large room with a sofa and a mini-bar.

Superior Double Room in Grand Tien Shan Hotel

Show 6 photos

Superior

1 Queen Size Bed

390 sqft

City view

Private Bathroom

Bathtub

Minibar

+

More details

Spacious double or twin room.

Show 5 photos

Standard Room

Minibar

Flat-screen TV

Refrigerator

+

More details

Show 4 photos

Luxury Suite

More details

Guest reviews

8.5

2,214 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇦🇪

Abdulaltif

9.1

May 2022

The size of the room was excellent, and the location of the hotel was in the center of Almaty. We tried the Spa.. it was great and very professional and most enjoyable. The Spa facilities were great and very clean. The Breakfast was superb.... Also, Transportation (Taxi's ) are super cheap as long as you use their own application (YANDEXGO) similar to UBER. All shopping malls are within minutes taxi trips. Brand shopping malls are available and also very affordable malls are available.

Not much.. My only concern was that Kazakhstan being a majority Muslim country did not have labels on food that may contain Ham/Pork. and another thing and this general in Kazakhstan that English language is not very common even at tourist attractions areas and restaurants. Always use YANDEXGO taxi, its very convenient and super cheap, otherwise you could pay 10x times more for taxi. Taxi's even at airport will always say that they use Tariff.. but its not true, so get a SIM card at the airport and install YANDEXGO and order taxi to any locations, its very cheap.

🇫🇷

Michael

8.2

October 2023

This is an excellent hotel in a great location. Our room was large and comfortable with just a couple of issues. The gym, spa, and pool are high quality and very well-outfitted, as is the reception/cafe area. The staff were kind, courteous, and professional; I would particularly like to single out Denis who did everything possible to make our stay as comfortable as possible. The hotel breakfast was good, and the breakfast room was comfortable and set out well, service was excellent.

Our room, while clean, was a little dated and the fixtures and fittings showed signs of wear and tear. We had problems with a constant drain smell in the bathroom, and the shower also seemed to manage to flood the floor no matter what we did. The TV had a good selection of channels, though the reception was consistently poor.

🇧🇬

Teodora

8.2

October 2023

Location is perfect, it’s walking distance to most touristic sights. There is a breakfast buffet and it is offering good variety of food. Staff is helpful and kind. I would def go back in the same hotel. Qatar lost our baggage so the hotel receptionist called several mornings at the airport to check if the baggage arrived which was very helpful for us as we didn’t speak Russian and they didn’t speak English.

When we arrived the room was very cold and the AC was not warming it up , but I went to reception and they provided a heater that was brought by the house keeping. They quickly resolved the issue. As we arrived very early in the morning 5am, we took shower and water was not that hot and I imagine it’s because nobody was using it overnight and it needed time to get to our floor which was the last one. Just for your info. I am very particular for heating and hot water, but

🇰🇼

Sona

9.1

April 2023

Extremely comfortable beds....and nice location at walking distance to most locations. Have to specifically mention the girl at the reception (name - Gunim, if i am not wrong). We checked out today morning by2.30 am and she was alone at the reception. There was no bell boy available but she came all the way up with with the trolley and pushed our baggages alone to the reception for checkout. Suggest the hotel keep atleast one male staff during night times to do these assistance. Thanks very much to her for her commitment to her job.

Suggest having kettles in the room and the hair dryer in the toilet takes ages to dry .

🇷🇴

Faur

10

March 2023

Sensational. A particularly pleasant location located in the old center area, close to many tourist attractions and many restaurants. The staff is particularly kind, the facilities in the SPA area are very good, the restaurant with varied breakfast, but the pearl of the hotel was Mr. Denis from the entrance, a true gentleman as you rarely find, a very intelligent person, it was a pleasure to meet him ( thank you Denis...for your kindness, for your initiative....you understand why....) I will definitely come back here every time I come to Almaty

🇰🇿

Assel

9.1

June 2022

Breakfast was good/clean room/comfy bed/small but cozy room/the hotel is cozy and beautifully designed with cute elevator :)

room was a bit cold/ didn't have hot water at the beginning/noisy neighbors.

🇸🇪

Dewald

8.2

September 2022

Check-in was smooth despite a challenge with the English language. The location is great and I could enjoy some short walks to the nearby park and other of Almaty's attractions.

My room (#120) had trouble with the showerhead not staying fixed and spraying water all over the bathroom. The general look of the shower was really old and worn-out. Worst was the fact that the main elevators were not working (under maintenance) and the back-up elevators were not marked properly for use when decending from the upper floors resulting in carrying heavy luggage down the staircases. My request for a wake-up call in the early morning hours also did not realize and I suspect that to be because of the language barrier which existed at the time of request despite confirmation that it would be done. Thank goodness for my functioning personal alarm clock.

🇦🇪

Hamzaoui

9.1

April 2023

great location, nice tidy room, very quiet, fair breakfast (cheese, fruits, croissants, coffee, etc..)

I wish I had a kettle in the room to make tea. for a 4 star hotel , they could have thought of an electric kettle. Hotel doesn't provide excursions or tours unfortunately and English is an issue. communication is difficult with anyone as they don't speak English. I wish they had more English, French speaking tv channels. it is so boring to only see channels in Russian or Kasakh!!

🇰🇷

Orynbay

8.2

September 2023

Location is very nice, near many parks and restaurants, all surrounded by pleasant pedestrian roads. Tall trees are everywhere. The hotel itself is cozy and aesthetically pleasing, equipped with all the necessary amenities. Service is impeccable, and the mattress and pillows are comfortable and soft.

Actually, there are no significant issues. I believe the price-to-quality ratio justifies any minor shortcomings.

🇮🇳

Balasubramani

10

December 2022

it’s old Architecture. it seems it was the office of officers during the soviet days.

I think the heating in the room. either it was too warm or cold if kept the window open. personally I am not used to heating system so may be I don’t know how to operate. the shower was a big issue. it was either getting too hot or cold. couldn’t maintain balance. they provide free drinking water bottle each day around 3pm. some days they didn’t give so I had to ask for it.

Points of Interest Around Grand Tien Shan Hotel

Airports

Almaty International Airport

8.2mi

Restaurants

Наурыз

Cuisines

  • Asian
  • European

Ambiances

  • Family Friendly
  • Traditional
  • Modern
  • Romantic

Pools

Location

  • Indoor

Availability

  • All season

Amenities of Grand Tien Shan Hotel

Restaurant

Indoor swimming pool

Business center

Free wifi

Room service

Fitness center

Turkish/Steam Bath

Meeting/Banquet facilities

Free spa

Sauna

Air conditioning

Bar

Massage

Tour desk

24-hour front desk

Non-smoking rooms

Elevator

Free toiletries

Bathtub

Stay rules - Grand Tien Shan Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Grand Tien Shan Hotel

What are the check-in and check-out times at Grand Tien Shan Hotel?

Guests at Grand Tien Shan Hotel can check in between 02:00 PM and 04:00 PM. Check-out time is set for 12:00 PM.

What's the nightly rate at Grand Tien Shan Hotel?

For stays at Grand Tien Shan Hotel, prices generally start at $70. However, your final rate might differ due to room types and date selections. To know the exact cost, specify your dates.

What types of rooms does Grand Tien Shan Hotel offer?

The Grand Tien Shan Hotel offers a Suite with a spacious 829 sqft area, suitable for 2 adults and 1 child, featuring a Queen size bed and a non-smoking policy. Additionally, the hotel provides a Standard Single Room (237 sqft) for solo travelers with a Twin bed and a smoke-free environment. Guests can also opt for the Superior Double Room offering 388 sqft of space, accommodating 2 adults and 1 child with a Queen size bed, and a no-smoking policy.

Which amenities can guests enjoy at Grand Tien Shan Hotel?

Guests can indulge in a range of leisure activities at the Grand Tien Shan Hotel. They can start their day with a workout in the fitness center before enjoying a relaxing time at the indoor swimming pool, spa, or Turkish/Steam Bath. For those who prefer outdoor activities, the hotel offers a shuttle service for easy access to nearby attractions. The on-site restaurant, Наурыз, offers a diverse menu including Asian and European cuisines, catering to various tastes and ambiances. In addition, the hotel provides 24-hour room service for ultimate convenience. Whether it's enjoying a meal, taking a dip in the pool, or unwinding in the sauna, guests have a wide array of options to make the most of their stay at the hotel.

Can guests use a pool at Grand Tien Shan Hotel?

The Grand Tien Shan Hotel offers an indoor pool that is available year-round. This is the only pool mentioned in the provided data.

Are there restaurants located within Grand Tien Shan Hotel?

Yes, the Grand Tien Shan Hotel has an on-site restaurant called Наурыз. The restaurant offers a variety of ambiances including family-friendly, traditional, modern, and romantic. It serves a combination of Asian and European cuisines.

Which payment methods are supported by Grand Tien Shan Hotel?

The Grand Tien Shan Hotel accepts payment via American Express, Mastercard, Visa, Maestro, UnionPay, and cash.