Grand Palladium Jamaica Resort & Spa All Inclusive

5 star hotel, I don't understand why people rate the hotel bad just because they don't speak Spanish, people have to understand this an English spoken country! If you can't even say how are you? You better go to Dominican republic, excellent service, excellent guest relations, big room, nice entertainment, the variety for the restaurants was excellent, I would definitely come back again! Wow and the live band at nights that's what I liked the most. The services at the restaurants wonderful! I felt like a king!

Wifi in some zones, but I can't say was the worst,

The property was lovely! Picturesque, clean, and the staff was great! The 1 bedroom suite was so nice. Mini bar stocked every day. Housekeeping on point! The steakhouse restaurant and staff were amazing!

My family and I really looked forward to eating at the seafood restaurant. The experience ruined our night with a terribly long wait for unseasoned food. Poor service and awful ambiance.

I like the fact that there was plenty of places to eat, buffet that is. The resort was spacious, the amount of pools/beaches is surprisingly pleasant. The Jerk Hut on the beaches was a really nice accommodation. All staff was eager to please with a very calm demeanor.

The mattress was uncomfortable, the loud crickets in the hallway at night, the handicap shower chair was unstable my son fell several times showering. Him having one leg this was upsetting. There should be activities everyday on the pool deck. Sone of the sinks throughout the resort in common areas didn’t work. And the most problem area is check in, it took us 3 hours to get our room. We had a large group everyone complained about check in. Even guest we didn’t know personally! The weekend had the best entertainment party that is.

All of the staff was friendly and welcoming. We want to especially thank our housekeeper Novletta who was friendly and kind to us and did a wonderful job with our room!

Room service came at an additional cost unlike other resorts I have visited

Location of the rooms were a bit far from main area and the shuttle was not easily reached

The beach areas were beautiful. Good selection of pools. Activities staff excellent. Entertainment nightly, daily volleyball, nighttime activity usually includes dancing. Free paddle boarding and snorkeling although a cash refundable deposit of $30/person required.

Food was not great, nor was the restaurant staff. Definitely need training on customer service and how to take orders, serve drinks first, collect empty plates. Despite that I would recommend because the activities and other staff outweighed the poor staff and food.

Swimming pools, rooms,. Jerk hut, fun activities nightly, very friendly staff, spa. Overall a wonderful experience and I would stay again

The food was mostly good but some food was off. Best places were steakhouse, japanese, and jerk Huts.

The breakfast was good, with a lot of variety

Checking in took too long didnot get rooms until 4pm although property said roms would be ready by 3pm

The staff was amazing, very hardworking and polite. The buffet was great. The scenery and aesthetic was very pleasing to the eye. I will be coming back.

The restaurants were always backed up and the portion sizes were really unreasonably small. Enjoyed most of our nights just going to the all you can eat buffet. Rooms could have been cleaner at least the one we were in but overall a great stay.

Breakfast was great. Staff was very attentive to ur every need. Because of covid 19 protocols they served u with what u wanted instead of going for the food urself which i understood and loved.

Tbh i didnt like how the room was presented. It had a musty smell and it looked unfinished.