AC Hotel Genova by Marriott

Very nice and helpful staff. Pretty and comfortable hotel. Pleasant breakfast and a possibility to have dinner right at the hotel with a very nice atmosphere.

Sound isolation is terrible. Door to the bathroom didn't really close. Breakfast was a bit too expensive (15 euro). The location of the hotel is very unfortunate, because there's not enough places nearby. If you want to have a proper lunch, you would have to look for the place for a while. The laundry in the hotel is crazy expensive. And proper beach nearby is also private and pair for.

Extremely nice and professional staff!!! They helped us 24/7. Great kingsize bed. Daily cleaning was perfect. Very beautiful lobby and rooftop restaurant. Nice small fitness room. Very good breakfast, also for us vegetarians. Is worth 14 euros. The public beach priaruggia is nearby (10 min walk). Good mini-bar. A nice tiny roomsafe without extra costs. A lot of parking slots for free very close to the hotel (white slots).

The Wi-Fi had a very poor quality. We could hardly use it. The location is not very nice.

I stayed for one night Hotel location between Genova and portofino Parking is available outside, but if you are lucky Hotel parking 15 euros per night and secure Nothing Important nearby, only if you like supermarket you can find anything you like. Reception service was lovely Restaurant food and service excellent Food quality is perfect Service lovely Room size is very big enough Clean room and bathroom Very good towels Thanks, AC Hotel, for everything

Nothing

Great and comfortable rooms. The breakfast was very good. The hotel staff was very helpful and gave us warm and cold water for the baby's milk. The beds are comfortable and room service is also very fast. We requested for iron and it was provided within 5 minutes. We stayed at the hotel and traveled to Santa Margarita and stopped at a few beaches along the way. Was a pleasant stay.

Parking is not readily available in the hotel. However, there are free public parking spots next to the hotel which is easily available. The hotel is at a crowded junction but you won't notice anything once you are in the hotel.

Very kind reception staff, good breakfast, room was great, parking solved perfectly in garage below hotel access directly from elevator. Bus tickets directly to Genoa Brignole station and center available on reception, bus station in front of hotel. Excellent pizza takeaway on the other side of hotel.

Our room had issue with closing needed to check for closing properly. Hotel a bit far from center (arround 13 bus stops)

Staff were very friendly and very helpful, food was limited but very good, the steak was fabulous! Bed was comfortable. Rooms are very clean, linen and towels spotless.

Location, not as close to station as description would have you think, the area around the hotel was poor, very surprised Marriott chose this location! That said very easy to get to Portofino and Cinque Terre which is why we came to Genoa. No tea or coffee making facilities in room and toiletries were very hit and miss, second day nothing was replaced at all, third day everything plus a lot more appeared.

The staff was very professional with excellent customer service - just what you'd expect from a Marriott affiliated hotel. On our first night, we were not able to sleep because of the noise from the street. We called the reception at 3 in the morning and Carlos apologized and promised us that they would change our room after breakfast. True enough, after breakfast, we went to the reception and they immediately gave us a quiet room, and most of all it was an upgrade! Thanks to Carlos and Alessandro for taking care of us and making sure that we would enjoy our stay. So on our second night, we had a good night sleep. The breakfast was superb, all the staff there especially the lady who checks the room number before letting you in the restaurant was always courteous, always greets the guests with a genuine smile. Jeyvee, one of the waiters, was also very professional and very helpful. We commend the high standards in customer service - from the cleaning ladies, waiters, restaurant staff to the reception staff - all of them exhibited professionalism and genuine kindness.

The hotel location was perfect to visit the city center The rooms and the hotel lobby were comfortable and clean The internet connection was perfect The employees were very helpful (special thanks to Marijana 🙂 for all the advices to visit the city)

The parking was not possible but the reception people could find a solution.

The staff were very friendly and helpful. The room was pleasant and clean. Lots of free car spaces near the hotel (not the hotel parking).

Hotel parking was optional as a cost but there were plenty free spaces nearby. The dinner and cocktails were overpriced and not great.

Nice clean and luxorious hotel. Reception available quickly all the time, making great suggestions for dinner etc. Nice rooms and very good bathroom.

Breakfast has no terrace, and the roof top terrace is available only in the evening and only for dinner