Hotel Santa Caterina

Stunning view , pictures on their website does not do justice to how beautiful the hotel is and how perfect the view from the rooms are . The restaurants were excellent and food was simply delicious . Breakfast was incredible and I am vegetarian and gluten intolerant and they had tons of options for me and my husband who has no food restrictions. We dined at both their restaurants and they were both incredible but of course our 8 course dinner at Glycine their Michelin star restaurant was my fav. The staff were incredibly helpful and just so nice and went out of their way to accommodate our every need and requests. they arranged for our trip to Capri - ferry , cab to Napoli and Mt Vesuvius . The wait staff at the restaurant have to be mentioned for their extremely diligent service and customer care.

Shuttle service to the city center - we were told the shuttle service ran every 15 mnts or so but we had to walk back every time we went down to the city center which is an uphill 15 mnt walk . Not a problem for us but might be for those who can’t make the uphill walk . everytime we called and requested for the shuttle to pick us up , we were told to wait at a certain point and nobody picked us even after 45 mnts . when called the hotel about it , their excuse was that there was a lot of traffic that the shuttle was stuck in , we walked back the exact same route the shuttle takes and it was obvious there was no traffic and the shuttle and driver would be at the front of the hotel .

Incredible family owned hotel. It’s an old hotel and a bit run down but beautiful nonetheless. Every member of staff and especially Antonia at the front door are so friendly. It’s a magical place just 5-10 mins from amalfi town. Food at the upstairs restaurant was amazing.

I thought the food in the beach bar and downstairs restaurant was average and extremely expensive. €30 for a salad that was tiny. An average person needs to order two to fill their appetite. A side of fries was €17. I think for a beach bar they should have better prices or at least better portions. We loved the hotel and happy to pay for the experience but it’s not nice feeling ripped off. We went to amalfi town for lunch on the second day and had amazing food with much better portions so definitely don’t eat lunch at the hotel everyday. Nothing is cheap around here but we expect a bit more for the prices. They also need to update some facilities like the beach bathrooms and the lobby toilets.

Everything was perfect, from the beautiful room, the terraces, bars, restaurants, to the pool and other facilities. The staff were so helpful, nothing was too much trouble, everything you could need had been thought of in advance. I loved all the hidden away spots where one could sit and admire the view. I had a particularly good dinner at Glicince; as a solo traveller sometimes servers don’t know what to do with you - whether to talk to you, or put you in a corner and leave you alone. Here, the service was pitched perfectly; they judged very quickly what level of engagement might be welcome and got it exactly right. Needless to say the food was excellent.

Beautiful location, excellent staff , lots of options for breakfast. Really disappointed in the the size of the room for the huge $$$ we paid as well as the terrible view we had from the 1 window that we could see out of

Better communication about the size and view from the room would have been so appreciated

I reserved an Executive Double Room with partial sea view and was upgraded to a Deluxe Room with full sea view. Everything was beautiful inside the room and outside; the path to the room was lined with fragrant flowers, lots of grass, and well-trimmed plants; it looked like a paradise. The staff was kind and accommodating. The breakfasts were speechless...those quiche bites were so good that I am going to try to duplicate the recipe at home; eggs, hot and cold meats, cheeses, pastries, desserts, all types of beverages, cereals, the fruit - oh, the fruit! The reception area has tiled flower pictures!

Nothing.

well located , lovely room , excellent food , attentive staff

sun leaves the pool at 4.20 pm and nowhere else to sit for the last 2 hours before sundown

The room was amazing Breakfast was very good and diverse also the staff was exceptional. The gym was one of the best i found in hotels. The pool looked amazing but sadly it was rainy during our stay

Tv wasn’t working well even they try to fixed and came twice but still. They also after ask if we want to go see the soccer game in the other room. Very weird also my friends sent us a champagne bottle to the room and when they came with it they didmt mention it, so i thought it was fron this hotel only after my friend asked me if we got it

location and room.

lobby and certain things needs an upgrade, and found many ants in our room.

The hotel is in a wonderful location. The breakfast, which was included in our stay, was fantastic. The staff was truly exceptional with their attention to detail and helped make the stay incredible.

Nothing.

The staff were exceptional, so friendly and the service level was beyond expectations. The hotel is beautiful, the breakfast served on the amazing terrace was just a perfect way to start every day. We also loved the sundowners in the same spot in the evening.

I did find the mattress a bit firm - but this is obviously a very personal thing.