Call for great rates
+1-833-728-2041984 reviews
From
$664 Nebo Road, Mackay, 4740, AU
Reservations:
+1-833-728-2041984 reviews
1/23
From
$66Call for great rates
+1-833-728-2041Pet Friendly
Outdoor swimming pool
Free Private Parking
Free wifi
Air conditioning
Kitchen
Non-smoking rooms
Garden view
Welcome to the Cool Palms Motel, a 4-star gem nestled in the vibrant city of Mackay, Queensland, Australia. Just a short 0.7mi jaunt from the city center, this motel offers the perfect blend of convenience and relaxation. Whether you're traveling for business or leisure, this pet-friendly hotspot has all the comforts you need. With 984 glowing reviews, this is the place to be for a memorable stay in the Land Down Under.
The Cool Palms Motel is not your typical lodging option. Free Wi-Fi, private parking, and air conditioning are just the beginning. Take a dip in the refreshing outdoor swimming pool, or enjoy the scenic garden view from your room. The convenient kitchenette and room service will make you feel right at home, and the non-smoking rooms ensure a comfortable, clean stay. Plus, you can embrace the outdoors with the motel's picnic area and lush garden. Speaking of the great outdoors, the private parking on site is ideal for those looking to explore Queensland's natural wonders.
From its prime location to its array of amenities, the Cool Palms Motel offers an excellent value starting at an unbeatable price. Stay here and discover why Mackay is the place to be in Queensland.
When you're ready to take a break from the hustle and bustle, the Cool Palms Motel offers a fantastic outdoor swimming pool for a refreshing dip. Whether you're looking to swim some laps, soak up the sun, or just unwind with a good book, this adults-only pool is the perfect spot to relax. Surrounded by lush greenery, it provides a tranquil oasis within the city, and makes for an ideal place to unwind after a day of exploring Mackay.
At Cool Palms Motel, we want to ensure that payment for your stay is hassle-free. In addition to accepting cash, we also take American Express, Mastercard, Visa, and Eftpos, giving you the flexibility to choose the most convenient payment method for you. With our flexible payment options, you can focus on enjoying your stay in Mackay without worrying about payment logistics.
The range of room types available at the Cool Palms Motel caters to a variety of travelers. Whether you're traveling with family, friends, or as a couple, you'll find the ideal accommodation to suit your needs. From the spacious Family Room and the cozy Queen and Single Studio to the inviting Standard Queen Room and the accommodating Large Family Room, there's a comfortable and stylish space for every type of traveler. With modern amenities and convenient features, our rooms are designed to ensure a relaxing and enjoyable stay for all our guests.
Closest airports
Mackay Mo
1.8miGreat Barrier Reef Airport
56.4miProserpine Airport
60.3miPet Friendly
Outdoor swimming pool
Free Private Parking
Free wifi
Air conditioning
Kitchen
Non-smoking rooms
Garden view
Kitchenette
Kitchenware
Room service
Picnic area
Garden
Private Bathroom
Parking On Site
Family Room
2 Twin Beds
1 Double Bed
430 sqft
Kitchen
Private Bathroom
Kitchenware
Microwave
x4
+
Spacious 431 sqft Family Room with 2 twin and 1 double beds, accommodating 4 adults and 2 children. Enjoy a private bathroom, air conditioning, and a fully equipped kitchen for a comfortable stay.
Queen and Single Studio
1 Twin Bed
1 Queen Size Bed
250 sqft
Garden view
Private Bathroom
Kitchenette
Kitchenware
x3
+
Relax in our spacious Queen and Single Studio, featuring a private bathroom, air conditioning, and a kitchenette for your comfort. With a twin and queen size bed, it accommodates 3 adults and 1 child, offering a peaceful garden view.
Standard Queen Room
1 Queen Size Bed
250 sqft
Private Bathroom
Microwave
Refrigerator
Air conditioning
x3
+
Relax in our cozy Standard Queen Room, with a spacious 248 sqft, perfect for 3 adults and 1 child. Enjoy the comfort of a Queen size bed, air conditioning, and a private bathroom.
Queen Studio
1 Queen Size Bed
250 sqft
Private Bathroom
Kitchenette
Kitchenware
Microwave
x3
+
Experience cozy comfort in our Queen Studio, a stylish 248 sqft space with air conditioning, a kitchenette, and a private bathroom. Accommodating 3 adults and 1 child, it's the perfect choice for a small family or a group of friends.
Large Family Room
3 Twin Beds
1 Double Bed
450 sqft
Kitchen
Private Bathroom
Kitchenware
Microwave
x5
+
x3
Welcome to our spacious Large Family Room, perfect for accommodating up to 5 adults and 3 children. Enjoy the convenience of a private kitchen, air conditioning, and a comfortable living space in this 452 sqft retreat.
Standard Queen and Single Room
1 Twin Bed
1 Queen Size Bed
250 sqft
Private Bathroom
Microwave
Refrigerator
Air conditioning
x3
+
Our cozy Standard Queen and Single Room is perfect for 3 adults and 1 child, featuring a spacious 248 sqft area, air conditioning, and a private bathroom. Relax in comfort with 1 twin and 1 queen bed - a great choice for families or small groups.
8
984 reviewsFrom
$66Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇳🇿
Eileen
10
10
Wayne & Anne are great hosts...helpful, warm & friendly...& the housekeepers were lovely to deal with. The property is kept exceptionally clean & tidy & our room was perfect for our stay. Great little pool tucked away to the side, & a private gazebo area for the smokers. Central to everything & everywhere, whilst sitting just on the edge of the city. Deceiving @ first, but definitely a little gem Will be staying again when we're back in Mackay.
Not a dislike, but room not serviced daily, not really an issue though as all you had to do was pop your used towels outside your room on the outdoor chair, & housekeeping would swap them out for a new lot. Everything was available as long as you caught the housekeepers between 8-11am.
🇦🇺
Dennis
8.2
8.2
Very friendly staff, great communication prior to arrival. Thank you so much for understanding our circumstances and making time allowances. Beds were comfy, the room was clean. We could see the management are making a go of updating the complex and keeping the outside grounds clean. Good common sense advice about parking to maintain comfort for all guests.
It was a little noisy with traffic,, but the location was very convenient so the traffic noise can't be helped. I'd still pick it for the location.
🇳🇿
Eileen
10
10
Great space, lovely & clean. Decent sized bathroom with ample storage. Fully equipped kitchen wth tons of cupboard space (fridge/freezer, microwave, electric frypan, 2 hob plug in cooktop which lives in the cupboard when not in use, pots, bowls, cooking utensils & all the crockery). Seating for 6 at the table, comfortable couch in lounge area, & most importantly...super comfy beds 😊 Great pool & outdoor area. Highly recommend & will definitely book again when we're back in Mackay
🇦🇺
Valerie
9.1
9.1
Anne and her husband were fantastic. Genuinely happy to help us with whatever we needed. My sister ordered room service breakfast the first 2 mornings of 5 and it was amazing value for money. My husband, our baby and I were able to relax in the ac during the day throughout our stay. Kitchen facilities in the room made our stay very convenient for breakfast and lunch before meeting family for dinner. We would 100% stay again.
Water pressure in the shower was very low and the temperature wouldn't hold. There was night works outside our room Sunday night but that is a council issue and in no way a fault of the stay
🇦🇺
Fleur
8.2
8.2
The proximity of the Motel is great and it's easy to access Mackays attractions from this as a base. The room had a kitchenette so you could make meals if you preferred eating in etc. The rooms are basic but you have all that's required and they were clean and fresh and great value. Wayne & Anne are great hosts and are great at giving advice on Mackay and what it has to offer. Another bonus is great undercover and decent size parking spaces, especially if you have a rental car and there right outside your door.
🇦🇺
Ian
10
10
NOISE- External main road traffic was clearly heard with emergency sirens and heavy transports, but such is life, it didn't concern us. In terms of noise on the property, we heard nothing that disturbed us.
Since we stayed only one night, the fact that there was minimal kitchen facilities wasn't to bad, and since we were dining in, the motel provided the plates and cutlery we needed upon request. The bathroom wash basin was the only facility for washing the plates, cups and cutlery after use.
🇦🇺
Helen
10
10
The room was clean, neat, spacious, and had a modern kettle. I liked the facilities and the hooks in the bathroom for towels. While it's on a main road, the room was well insulated for noise if the doors were shut. I thought the walls were well-insulated between rooms too. Had a small table and chairs in the room. Laundry price was cheap at $6 and there is a large clothes line area and pegs + laundry basket provided. I had a great stay here.
🇦🇺
Heather
8.2
8.2
The host was very helpful and friendly. We had an extra car which he accommodated and lets us park our trailer in another area. Rooms are very clean and we had a renovated kitchenette. Even the older style cupboards had been modernised which was a great touch. Large family table . Being so close to the traffic lights on a busy highway thought it might get noisy but was very quiet. Beds were comfy , shower had good pressure…. For the money it was great value
🇦🇺
Yelena
9.1
9.1
For the price I paid for the room, I was pleasantly surprised at how nice it actually was. Very clean, spacious room with nice decor, a Tv, fan and good air con. There is also undercover parking right in front of the rooms, and a small pool.
Location… it was right off a busy road… it wasn’t super noisy at night but also not very walkable. Did find a nice restaurant option really close at a nearby hotel.
🇦🇺
Gavin
8.2
8.2
Right on the A1 Bruce Hwy and close to all things. Comfy beds. Good aircon, great location for eating out and it's the perfect place to stop over just for the night when heading north. We arrived just after 5pm and left 4am the next day with 2 young kids in tow. Everything was as it needed to be for a quick overnighter. Kids loved having all the beds in one room and the Motel manager was pleasant and good for recommendations on the area.
Mackay hoons banging off from traffic lights up the road a little, this motel like most in the area is on the HWY and the noise is understandable a bit higher. Not the motels fault and you have to take that into consideration when booking.
Airports
Mackay Mo
1.8miGreat Barrier Reef Airport
56.4miProserpine Airport
60.3miAirports
Mackay Mo
1.8miGreat Barrier Reef Airport
56.4miProserpine Airport
60.3miLocation
OutdoorAge restrictions
Adults onlyAvailability
All seasonPet Friendly
Outdoor swimming pool
Free Private Parking
Free wifi
Air conditioning
Kitchen
Non-smoking rooms
Garden view
Kitchenette
Kitchenware
Room service
Picnic area
Garden
Private Bathroom
Parking On Site
Accessibility
Entire unit located on ground floor
Bathroom
Bathtub or shower
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Cleaning Services
Daily housekeeping
Laundry
Food & Drink
Breakfast in the room
Tea/Coffee maker
Vending machine (drinks)
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
Express check-in/out
Invoice provided
General
Air conditioning
Designated smoking area
Family rooms
Heating
Ironing facilities
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Tile/Marble floor
Internet
Free wifi
Kitchen
Cleaning products
Dining table
Electric kettle
Kitchen
Kitchenette
Kitchenware
Microwave
Refrigerator
Stovetop
Toaster
Living Area
Dining area
Sitting area
Sofa
Media & Technology
Streaming service (like Netflix)
TV
Outdoors
BBQ facilities
Garden
Outdoor furniture
Picnic area
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Fan
Iron
Socket near the bed
Sofa bed
Safety & security
CCTV in common areas
Fire extinguishers
Key access
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Spa
Outdoor swimming pool
View
Garden view
From
$66Check-in
From 13:00
Check-out
Until 10:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Parking
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 1 years
Extra bed upon request
$7 per child per day
Cot upon request
bed.cribPrice
2+ years
Extra bed upon request
$7 per person per day
The price in AUD has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
Mastercard,
American Express,
Visa,
Eftpos
This property does not accept cash.
What's the check-in and check-out schedule at Cool Palms Motel?
Your reservation at Cool Palms Motel includes a check-in time of 01:00 PM and a check-out time of 10:00 AM.
Does Cool Palms Motel offer complimentary parking?
Yes, there is plenty of free private on-site parking available at Cool Palms Motel, and no reservation is required.
How much does a stay at Cool Palms Motel cost?
Starting prices for Cool Palms Motel are around $66. This may vary based on room categories and travel dates. To confirm rates, please provide your stay dates.
Which room categories can I book at Cool Palms Motel?
The Cool Palms Motel offers a variety of room types including Family, Studio, and Double rooms. Occupancy ranges from accommodating 3 adults and 1 child in the Queen and Single Studio to 5 adults and 3 children in the Large Family Room. Smoking is not allowed in any of the rooms. Bed sizes vary from Twin beds to Queen size beds, and room sizes range from 248 sqft to 452 sqft.
What is there to do in Cool Palms Motel?
Guests at Cool Palms Motel can indulge in leisure activities during their stay. The outdoor swimming pool is a perfect spot for relaxation and recreation, available year-round exclusively for adults. Additionally, the garden and picnic area provide an inviting space for outdoor enjoyment, where guests can savor the charming garden view. For those seeking tranquility, non-smoking rooms and private bathrooms ensure a comfortable and peaceful retreat. The convenience of private parking and room service further enhances the quality of the stay. Whether lounging by the pool, engaging in outdoor activities, or enjoying the serene garden, guests have an array of options to make their visit to Cool Palms Motel a delightful and memorable experience.
Can guests use a pool at Cool Palms Motel?
Cool Palms Motel has an outdoor pool available all season, with age restrictions limiting access to adults only.
Does Cool Palms Motel accept credit cards and cash payments?
Yes, Cool Palms Motel accepts both credit cards (American Express, MasterCard, Visa) and cash payments.
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