Koi Resort & Spa Hoi An

Everything is super modern and the setting is dreamy, built in a lagoon. The staff are first class. Cua Dai Beach is minutes away and other beaches are a short cycle away. Great selection for breakfast. I stayed 3 nights but would have stayed longer but for a tight schedule. I would definitely return.

There wasn't anything about the Resort that I didn't like.

rooms, pool, breakfast, service, general beauty of the resort. basically everything, just stay! And say hi to Tracy and Vincent, the nicest staff!

little far out from Hoi An but right next to the beach and a grab or taxi is like 1 min wait and very cheap. not a complaint.

This resort is set a short walking distance to the beach. The resort has a small private part reserved on that beach, but since the beach wasn't very busy, you can go anywhere and have a good time near the sea with a great view of the islands across. The resort itself is extensive but it doesn't feel too large; it is used by the Vietnamese as a getaway for the weekends, so these times are busy. The main pool is great for the kids and has a great looking fountain consisting of Koi carps. There are plenty of beds around that pool and you can have drinks there. The restaurant is good, so spending a whole day near the pool and having lunch nearby is an option. The rooms very comfortable with good beds and we liked the decoration. On the whole, the design of the place is amazing, with plenty of Koi carp ponds, wooden carving, well-maintained gardens and charming paths between the rooms. The staffs were amazing and it's really nice to talk to them (thank you Ann!). What has been the best for us was the pool area reserved for adults - it was tranquil, a nice pool, the gardens overlooked the river and they were busy restoring the restaurant there as well (Covid had closed that down). It's worth it staying there for a week or more if you're looking for a relaxing pool/beach holiday, but for food you have to either use their restaurant, or use a few local restaurants nearby - or go into town, of course (which you have to as Hoi An is an amazing, but touristy, town!)

It's not so much what we didn't like, but maybe they can serve drinks near the quiet pool area as well. Also, the shuttle service between the resort and town is very convenient, but the last one back from town is at 17.30, so if you want to have food in town you need a taxi ride back, which is a bit of a hassle when it gets busy.

What a fantastic place to relax for a few days. The rooms were comfortable and so nicely presented. The grounds and gardens were immaculately kept and made for a lovely environment. The pool was the highlight and probably the best of our travels. Large and clean and easy to lounge and read or have a drink and hop into the water if it got to hot.

A shame there wasnt a gym as we like to stay fit and exercise when we travel however the pool made up for that. Another disappointment was the "private beach" which was lacking sand and was covered in rubbish. I think the hotel could have had people clearing the rubbish on a daily basis as it stopped us using it at all.

our room was beautiful over looking the lagoon, lovely bathroom with bath and shower and such a comfortable bed

everything was perfect

The rooms are very comfortable; the view from the balcony overlooking the lagoon was lovely and the bath was wonderful. Breakfast was very good, with a wide selection of both Vietnamese and Western dishes, though the dinner menu is pricier than other local places. The pool is clean and huge - though the massive sculpture in the middle would've been better as a slide or water feature. The beach is just across the street and the old town is a short taxi ride; a shuttle service is available. The staff are friendly and helpful and made our stay very pleasant - we would be happy to stay here again.

Loved the resort, the staff from every area of the resort were always ready to help and nothing was a problem for them. The staff at reception would always greet you with a smile and would always help with organising tours/trips if we had trouble booking online . Continental breakfast was fresh and a great selection to choose from. The beds were comfortable and rooms were a good size, the pool is a descent size and is not tucked away like some places. The location of the resort is about a 7 minute cab ride for about $100.000 Dong or there is a shuttle cab to Hoi An and return at certain times of the day provided by the hotel, it,s close to the beach, restaurants and is in a peaceful area to relax after a hard day holidaying. With Vietnam just getting back on their feet after Covid and then the typhoon last year ,I found the staff loved to listen to the English language so they could improve theirs as three tough years has put them behind practising.

That the trip was not long enough.

Absolutely gorgeous resort, lagoon and garden bungalows in lovely gardens. Rooms were spacious, beautifully designed and equipped, lovely balcony overlooking the lagoon. 4km from Hoi An, away from the crowds but easy and cheap to make the journey by taxi or bike. Beds were super comfy. Breakfast was excellent, lots of choice, superb standard of food and very helpful staff in all departments. The girls on reception in particular were wonderful.

The shower was over the bath but did not have a wall mount, so you have to hold it over your head or have a sit down shower sitting in the bath… that was a bit odd, although the shower was powerful and very hot water. The hotel advertised a shuttle service to the town but this is no longer running. Free bikes were available to borrow which was a great service but they were in desperate need of repair/ replacement and on some days they were all gone in the morning so more were required.

Everything about the resort was exceptional. The room was spacious, well air-conditioned, and well decorated. The bed was very comfortable. The resort offers a very good breakfast from 06:30 am and has a good selection of foods including freshly made pho, omelettes and fresh fruits. The resort has a pool that is good for cooling off, and also a man-made lake where they offer boat rides (though I haven’t tried this). The on-site spa is also excellent and offers a gym, jacuzzi, sauna, and another pool. Massages are also available at an additional cost, at around £0.50 per minute, which in my opinion is totally worth it! The resort is at a good location sitting opposite a beach and around 15 min taxi ride (around £4 each way) from Hoi An city centre. If staying at this hotel I would allow for an additional day just to fully utilise the resort amenities. To top it all off the staff at the resort are also very good and helpful and has helped me with organising transport to and from the hotel. All in all I have thoroughly enjoyed my stay at Koi Resort & Spa.

N/A - the stay was perfect!

When checking in we asked for a map and the female receptionist spent time marking the location of things of interest on the map. My wife was a bit unwell from something she had in Saigon and couldnt eat dinner on our first night. Ly in the restuarant organised some nourishment which was appreciated. The resort grounds are quite big so there's room to walk or cycle around. The pool is also sizable. The rooms are ok and come with a good sized clean bathroom. Breakfast is very good with enough options to please most tastes, The breakfast manager Chahn was nice to chat to and did little things to look after us. Like much accomodation in Vietnam the resort is operating well below capacity in this post Co-Vid period.

The resort shuttle to Hoi An city which stopped during Co-vid was still not operating. There is some move to get it restarted which would be good as a return trip via taxi was costing us 100K VDG each way, so we spent about 1,600K VDG on taxi's. GRAB could be a cheaper option.