Holiday Inn Express Hotel & Suites Longmont, an IHG Hotel

Breakfast had both hot and cold options. Staff was friendly. The hot tub and pool were great after long hikes. Bed was very comfy. Location was not far from grocery store, restaurants, and main road.

Check-in took over 30 minutes which seemed a bit long. There were a fair number of folks checking in at the same time (about 2:00 pm) and only one front desk staff but it seemed someone could have come out to assist for a few minutes. The carpet in the room held smells from a pet so deeper cleaning of carpet after a pet's stay is recommended.

Great breakfast; clean, large rooms; fun slide for the kids.

I was threatened to be kicked out of the hotel because my car alarm was going off and waking people up. When I was made aware of it at 4:20am, I found that someone had tried to break into my car. The person who threatened me never apologized. I am a woman and was traveling alone with my kids and senior mother. Very shocking.

Breakfast was alright, not wonderful. No waffle or pancake thing available even though it said it was. Cinnamon rolls were awful and are a waste of offerings and space.

Better breakfast choices, pool area could have been a bit cleaner and updated.

The hotel was clean and our room was very nice. The front staff who checked us in, Eric, was helpful and professional. The breakfast was excellent and better than most hotels.

Our only concern was the parking lot and sidewalk not being well treated for ice during our stay.

The breakfast was excellent. The beds comfortable; all was clean.

Our only complaint is the noisiness of the heating system. The room was very cold when we arrived. The HVAC unit kept going on and off all night right next to the bed.

Everything was clean, and the staff friendly

. We picked this place because it had a hot tub. We weren't told beforehand or at arrival that is wasn't in working order. I needed it for medical reasons, and that was very disappointing.

The man who worked at the front desk was absolutely exceptional!. He was the highlight of our trip! We also lovr the water slide. The man working truly deserves a raise and an award for outstanding customer service ❤️

Almost everything

Breakfast could have included some healthy food such as salad and green.

I enjoyed everything else. The staff was great. Very clean.

The only thing I didn't like was how much the pool room smelt like chlorine. I had gotten a headache, and my stomach was so turned from the smell. With our reservation time the guest before us told us not to open our eyes underwater. Our kids eyes were red and pretty swollen, and one said her chest had hurt (age 7).

The room was great. Very spacious.

When we went down for breakfast there was very little left to choose from. It was very busy and crowded in the small space were food was. No vending machine.