Best Western Sysonby Knoll

A very nice hotel with a lot of character. The room was absolutely superb with four-poster bed which we found very comfortable. Comfortable chairs provided in a large room and the bathroom was very nice. The gardens are nice but the view beyond is unfortunately spoilt by new housing development. Breakfast was nice.

Rather slow service from the staff. When I requested something, I had to wait for the staff to be available, and my breakfast was not exactly as I ordered due to one or two missed out. "Starter" breakfast rather limited and I had to wait for yoghurt when it ran out from the self serve area. Also, tea/coffee provision in the bedroom could have been better with more choice of tea and biscuits.

Breakfast was fine but nothing special. Fruit, yogurt or cereals were available to help yourself. Only one pastry was out which was cold and unappealing. Not many guests were at breakfast and so croissants/pastries could have been warmed and offered on arrival. Quite a long wait to receive coffee, I would have preferred to help myself. Hot breakfast was very limited, one hash brown, half a fresh tomato, one sausage, one bacon, one egg and the smallest portion of beans I’ve ever seen! We paid £12.50 for the very lack lustre breakfast; this let the stay down as the standard twin room was faultless and spotlessly clean, all credit to the ‘housekeeping team’. Lovely quiet room and view outlook onto grounds and the river.

The hotel was absolutely wonderful from the minute we arrived to the time we left. Not only is it stunning with gorgeous grounds, but the hotel is clean, nicely presented and the rooms are spacious and comfortable. The bed and pillows were very comfortable and we had such a good night's sleep both nights we stayed. I also really appreciated that there was a bath in the room as i prefer a bath over a shower. The staff were extremely welcoming and made our stay one to remember. They literally couldn't do enough for us. We opted for breakfast during our stay and we were so glad we did. The food was plentiful and delicious and again with a stunning view - absolutely perfect! Location again was great - a 10 min walk into the town centre.

Nothing at all.

Location was good, staff service was very good. Layout of public rooms was good. Restaurant was bright and airy and not overcrowded. Menu offered a multi choice and not pages of fare. Food cooked to order , was fresh and hot and well presented. Lyndsay and Elizabeth looked after us very well. The grounds are extensive and well laid out offering great views of the countryside.Our stay represented good value for money and if I was in the area in the future I would stay at the Sysonby Knoll.

When we entered the bar in the evening there was a distinct smell of a deep fat fryer. May I suggest the chef turns up the extractor fan or not have it on so high. Just a minor point.

The house has a huge beautiful garden, with different seating options, spread out across the grounds so that they can be enjoyed without being crowded. There is lots of wildlife to be observed especially first thing and at dusk (foxes, deer, all sorts of birds). The house looks out over miles of countryside. The four poster room was reasonably priced, very comfortable, and quiet. We had the best night’s sleep we’d had in a long time. The hosts were very welcoming and friendly and made it feel like a home from home.

The shower was hit and miss in terms of water flow but there is a large double ended bath which fills quickly.

Spacious room with very good facilities, delicious food (evening and breakfast), super friendly and helpful staff, decor was of a good standard and homely with plenty of spaces to sit within the hotel space, hotel smelt fresh and was clean, plenty of car parking space, building felt secure and safe, views from restaurant and gardens were amazing, nice town nearby within walking distance.

Food ok breakfast good choice perhaps a little larger English breakfast and the cooking of parts could have been better . Loved the location especially the back where it was very scenic.staff lovely and helpful . Felt safe as I was on my own and if I had any problems I would have not been worried to ask for help .

As above but on the hole lovely hotel and would definitely return and recommend to others.

Amazing, spacious room with the biggest four poster bed I've ever seen! Everything was very clean and well looked-after. A really special place to stay for a treat. Restaurant meal was very good quality. Location was quiet, yet close to town.

Only a minor comfort issue in that I'd have liked a choice of a softer pillow.

WOW..from arrival to leaving we all had an exceptional time at Sysonby Knoll. We travelled over from the US to meet up with family in an easy location for us all. On arrival we were welcomed by Pete and he put everything in place for our stay, nothing was to much trouble. our rooms were amazing and the food fantastic. The restaurant team went above and beyond to serve our family the grandchildren all under 8 years loved the fuss given towards them. We could even have our family dog visit so we could catch up with him for cuddles too. The location of the gardens and easy walk into Melton Mowbray are excellent. We will most certainly be returning in the future

Seriously cannot think of anything 5*****+ service from all staff.

Clean and tidy hotel. Friendly staff. Only 15 mins slow walk into the centre of Melton Mowbray. Secure onsite parking. Easy access everything. Breakfast was delightful and a great choice. We had a small dog with us so ate in the green room away from other diners. The gardens at the back were well kept and plenty of seating should you wish to sit outside. Staff were excellent and friendly.

Very disappointed to find paper cups in the room with the tea and coffee facilities. I understand the measures were probably for the battle against covid but we are now way past that given that the ordinary cups should be perfectly safe to use and covid can live on any surface. Plastic spoons too. Staff were happy to replace when asked so not really a negative.