Mollie's Motel & Diner Bristol0

We were very pleased with our stay … very comfortable room very friendly Staff lovely products in the bathroom very pleased there was a dyson hair dryer to use. It was like home from home😊 I would definitely recommend and stay again

Would be good if there was a lift . I didn’t mind as asked to be upstairs. Some other people were not happy about this when booking in . But the staff were lovely so helpful to them and offered to carry their luggage. It would have been good to have given a discount for people staying in the motel for your restaurant.

Loved the modern decor, comfortable bed and cleanliness. Staff were all excellent - friendly and genuinely helpful. Free coffee and tea in the lobby was a nice touch. Plenty of parking. Grounds are well managed and planted as a little oasis, so you don't feel like you are in a busy place with the convenience of the motorway and a retail park! Of course, breakfast at Mollies Diner was great.

I was bothered by the sound of footsteps in other rooms, but my husband thought I was being over sensitive! I would certainly stay again.

Motel was great , but we had a fantastic time and meal at the Diner , Georgia was superb and made my Good lady and our 9 year old feel very well looked after and she didnt know we have just been to a funeral. Thank you Georgia you raised our spirts and our little girl thought your recommendation of the strawberry milkshake was the best she had ever tasted. Well done Mollies great start and we will be back . Mark Leigh on sea , x

The weather

Bedroom plain but great. Didn’t have to bring my Dyson’ and also shampoo and shower products- bonus.

Staff were fab in the bar but different experience in the diner. We booked dinner first night but didn’t book breakfast? Seems it was an issue although the diner was only a quarter full. The chap on duty made a ‘big thing’ about booking and seemed to be doing us a favour slotting us in! I appreciate bookings are important but not when there were hardly anyone around. Slow service at both sittings although there seemed to be lots of staff. Our food order took a while and we had to wait 30mins for someone to offer us a drink

I loved everything! I loved the concept of this idea of a motel… kept the main theme of a motel but also threw in lots of luxurious items that we didn’t expect to find considering such a fair price for the room.

The only thing I was slightly disappointed by was that prior to our stay I had mentioned we were celebrating a special birthday and someone from the motel had reached out and asked if we wanted balloons/decorations for the room… normally hotels just tend to ignore the birthday comment so I was surprised to see they had offered to do this however when we got to the room there was no sign of any decorations:(

The way the recetion area is layed out is clever. Its like a luxury lounge too. The staff were helpful, enthusiastic and smiling which helped create a nice vibe. That vibe carried over into the diner which had great staff. It was busy and well organised. The open plan meant you could see the kitchen and the food coming out looked amazing and I am pleased to say tasted superb. The cocktails were spot on and the service with a smile and genuine friendly staff made it feel worth the money and fantastic value. Yes it was more than a premier inn but boy was it in a different league.

In the diner the discretionary tip added to my bill really can ruin what was otherwise great experience and I am pleased I noticed it and did not pay it , especially as I did my homework and concluded the staff don't get anything. I tipped our waitress cash but this was frowned upon by management. A little gripe is the boiling hot water in the corridor and no kettles in your room. I like a cup/mug of tea in the morning and evening but going out to the hallway to fill our cups was ridiculous. The bed was huge but if premier inn bed is a 10 then Mollies bed is an 8 for comfort.

Great motel / diner. Stayed in a family bunk room (2 adults, 2 young kids who loved it). Liked the design of the room. Probably needed a sofa (all that was missing) but otherwise exceptional value for money. Had dinner and breakie at the Resturant - high quality food. Staff super helpful, polite and welcoming across both hotel and diner. Service you don’t see often these days. Overall really good

The bedrooms could be cleaned better. Maybe I’m being picky but toilet didn’t look as though it had seen bleach for a couple of weeks and mildew on parts of the sink, uncleaned spillages on the shelves by the bed.

Decent comfortable bed, nice and clean, fantastic shower really good complimentary shower and hair shampoo products, and also Dyson hairdryer and straighteners no good to me but my wife loved them.

The only thing I wasn’t overly keen on was there being no kettle in the room water boiling or chilled water can be obtained from the built-in dispenser in the hallway. Not a major problem except for waking up in the morning needing a coffee and then having to put something on to make yourself decent. Would be nice would be each room having some form of small thermos jug so you could fill up the night before.

The hotel is really nice and the Diner served nice food with attentive staff. The room was clean and felt new.

No kettle in the room, there was a tea and coffee tray but no kettle. In the morning I searched the room for a kettle but there was not one in my room. I didn't have my morning coffee 😬 Upon checkout I was told that there are hot taps in the corridors for boiling water, something they did not inform me when checking in. I know that there are bigger problems in the world than not having a kettle but when you pay £150 for a hotel room you don't want to be wondering around a corridor first thing in the morning to get hot water, especially as I drink my morning coffee in my undies!

We loved the general vibe of the hotel, it was in a good location but a little noisy at times as very close to the road. The co working space in the building was ideal, and the diner across the carpark was amazing.

The room allocation we got wasn't great the first time so we had to ask to move as we didn't want a view onto the car park where people could see in. There is significant road noise from the nearby motorway that is very loud with windows open. In the courtyard they play very loud music all day long which is very frustrating when trying to work/being on work calls.