JW Marriott Khao Lak Resort and Spa

Room is great. we had the cheapest one and it was still spacious, clean and comfortable. Staff is lovely and helpful.

Beach and main pool area are ugly and run down. the pool is not an infinitely pool like described. beach is filthy, and the bar area feels cheap and un inviting. not many chairs around the main area of the pool and the grass is synthetic.

Quality in food, beverages and staff really high. Really peaceful without Indian weddings.

Indian weddings: Too loud, much too noisy, respectless behavhiour, has the potential to destroy the vavation feeling.

every thing amazing place we had the best time

in the same time thier was a big wedding in the hotel which we didn’t informed before. it was noises and part of the beach was limited for two days. it was not ok

Great hotel for families with lots of things to do. The beach was absolutely beautiful and so were most of the food options. Overall a great place to stay for a week.

The location is a bit remote and you will really spend most of your time at the resort. No problem for us as we wanted to relax and only stayed for 4 nights. Keep in mind that prices can be steep as taxes and service charge are added to each bill. Also, most of the high-quality food options — even when you book the all-inclusive package — have a surcharge, e.g., Australian ribeye steak + 600 BTH. It didn't bother us but perhaps comes as a surprise to some.

It was just fantastic! Best breakfast, beautiful beach, awesome pool, different restaurants... just amazing!

The quality of the food in the Olive restaurant sank since my last visit. I had the lamb on red wine jus, it was excellent before Corona... but this time the sauce didn't even see a drip of wine and the side dishes were tiny: two bites of Polenta and three bites of vegies. for nearly 30 Euro very disappointing. All other people in the group also complained about the portions and quality... This was better before and because of the prices I can not recommend it anymore... very sad. For me it was the best restaurant in Khao Lak

Beautiful territory, lots of greenery, large swimming pool, friendly staff, beautiful beach, comfortable and stylish room with a large bed

In a restaurant on the beach , we made an order , but it was not brought because the waiter did not correctly write our order . Also in a Japanese restaurant, the child was cooked his food for 1, 5 hours, it's a very long time. There is only one cooler with hot water for tea at breakfast, I could not go to it for a long time because there was a queue of waiters, I think the cooler should be in some other place.

Clean and spacious. Pool is great. Beach access is fantastic. Rooms are comfortable.

After clearing confusion with billing at checkin, the same confusion appeared at checkout. On-site restaurants too expensive. Breakfast Buffett quality has gone down. Also the sheer size of the resort now makes the breakfast place loud and crowded.

plenty to do, bed is so comfortable and spacious. pool access room is perfect for all types of stay!

the restaurants were okay and over priced for local dishes. would love if hotel provided shuttle to explore khao Lak town

Lovely beach, good selection at breakfast although due to the size of the hotel it had a canteen feel to it and not a luxury one. The pools were great, we enjoyed walking to the infinity pool from our pool access room. The kids enjoyed the slide and bouncer in the kids section.

We had to ask for a Nespresso machine, and when it was brought to us the capsules were never refilled despite us asking . Wished there were more restaurant options outside the hotel especially after we tried all the restaurants in the hotel (which were all good!).

I was very happy that we were able to check in already shortly after 9 AM, after we arrived from the Naiyang Beach area of Phuket, which we were pleased to finally leave after a "quarantine light" program under the Phuket Sandbox Regulations. I first stayed at this Marriott facility in 2011---when it looked quite new and spotless to me---and then I came back in 2014 for the 10th anniversary of the tsunami which completely devasted the "Sofitel Magic Lagoon", at the site of which the new Marriott facility had been built. Our deluxe room is large and comfortable and we enjoyed the large balcony with lounge chairs which were perfect for relaxing during the evening hours. The Hotel Staff was kind and helpful although we felt a bit annoyed at times over the Covid19 rituals imposed by Public Health in Thailand, which the hotel staff was, of course, compelled to enforce, in order to meet the SHA+ standard, according to which the hotel had to be certified for the purpose of accommodating tourists, foreign and domestic ones..... I was quite surprised to see signs of age at the exterior of the building, affecting the condition of the building walls, the roof tiles and the wooden beams, which clearly showed signs of deterioration.....In the face of competition with newer hotels, the owners of similar resort facilities are almost compelled to refurbish their main buildings and auxiliary facilities on a regular basis, in order to still attract a steady flow of vacationers Due to the limited number of guests, there was no breakfast buffet, but the staff at the breakfast restaurant handed us a breakfast menu, with a fairly large selection of 'a la carte' breakfast items.

Although the TV program included many international channels, I was kind of surprised that my favorite international news channel (CNN) was not included