Sure Hotel by Best Western Arena

Location was easy to find, and close to bus stop and grocery stores. The rooms were small, but comfortable and had all the standard amenities, except tea/coffee station (which is common in hotels these days). Breakfast space was quite nice and clean. The food was good, but nothing extraordinary. On the last day, our flight was a few hours after checkout, but they let us keep our bags at the hotel after checkout, for no extra charges. Really appreciated it.

No major complaints. Slightly more expensive than you'd expect, but it was probably the timing (summer holidays and Coldplay concert).

I recently stayed at this hotel with a group of friends and overall, it was a pleasant experience. The beds were incredibly comfortable, and the room provided enough space for all four of us. What truly impressed us was the unbeatable price for the quality of accommodation we received. Additionally, the breakfast offered a variety of vegan options, which was a big plus for us.

One drawback was the distance from some of the places we wanted to visit, such as the Haga district. It required a bit of extra travel time, which was slightly inconvenient. Furthermore, if you arrive late for breakfast, the selection of fruits tends to run out.

Great place to stay, I liked really that one can use kitchen and get tea/coffee, with cookies/waffles any time a day. it was a bid advantage. Breakfast was great. Enjoyed my stay. it seems to be high quality hotel, but not ideal one. as there were some small details, that reveals not attentive attitude.

That it was cleaned not 100 percent, there were some dirty fingerprints on toilet, and a push button on shower handle for adjusting temperature was broken. I get used to have one short towel and one long, there were only two short, One of them I wanted to change, so I laid it on the floor, as it was said in instruction, but the towel was ignored by cleaners, so they did not change it and left it lying on the floor. it is unacceptable, but they were cleaning bathroom, as they removed that fingerprints from the toilet spoiler.

Very big room. They even spread out the sofa bed and added some beddings even if it’s just me and my partner where the bed is already enough for us. The breakfast has a lot of options to choose from, from cereals, granola, overnight oats, fruits, cold cuts and cheese, salmon and herring, bread and cookies, waffle, meatballs, scrambled eggs, bacon, coffee, lots of tea options and juice. We ordered breakfast on the go because our flight is early and they gave us a bag full of food (yogurt, apple, hard boiled eggs, 2 sandwiches and a cinnamon bun). They have cookies, waffles, coffee, water, tea and juice all day long! Location is 10-15mins away from the center too.

The hallway carpet is a little dirty but that’s outside anyway. No bedside table, just a small triangular table. You have to request a bigger towel because upon getting inside the room, they only have small towels.

The hotel is close to the train station and easy access to the city. The staff were helpful and stored our luggage when we arrived early. This is a busy hotel. When we got back at 15.00 on a very cold day in Gothenburg. The room was not ready. The receptionist was rushing around trying too short things out, and invited us to have coffee and tea in the lounge. We could not fault the effort being made. In the evenings you had free waffles in the lounge the same receptions made the batter! Talk about multi-tasking. Hard working staff. Guests were well behaved and friendly. The double bedroom was comfortable.

I wish they had YouTube on the TV.

Absolutely love the hotel. Free breakfast available for at least 3 hours each day, & coffee, tea, cookies & snacks available all day everyday. They even have a waffle machine with a mixture ready if you're ever craving one! Clean, comfortable & very close to the Gothenburg centralstation, tram stations & supermarkets. Not to mention the affordable price. My family thoroughly enjoyed our stay at the hotel!

The hotel has 7 floors but the lift only goes to first 6. If your room is on the 7th, you'll have to take the stairs for the final floor.

Hotel was absolutely brilliant, lots of lovely complimentary waffles and hot drinks. Nice and clean, great staff and pretty good facilities. The bathroom was nice, I loved the heated floor! Bed was comfy and breakfast was exceptional, it was refilled often, it was clean and well stocked. Amazing range of locally sourced foods too. The bag holding option was great too. I had 8 hours after check out before my flight so it was no problem to leave it there.

There wasn't much I didn't like really! The location was ok, though a bit far out but I managed ok. The lift was a bit slow, but not the end of the world. Check out was a bit slow, but it wasn't the fault of the staff at all!

Absolutely adored the room, it was really big and comfortable. Everything was clean. The waffle bar in the afternoon is such a nice touch, we had fun making the waffles, the complimentary coffee also, huge plus! Breakfast was super nice also, loved the variety in fruit and smoothies. Also the location is quite close to the old town. Has private parking, helpfully staff. We had a lovely stay for such a good price.

The entrance to the parking space is a bit tight, we had to be super careful.

The kindness of the staff was incredible. We liked the all day available fresh coffe, and waffle or cookies. We had to catch the bus, and we asked the staff, and they prepared a great breakfast we whish for us JIT. The room was big, and personally i liked the trimmerable bathroom light, so in the late night we can reduce to min. We dont have place left, so we left some clothes in the room. The hotel called us, that we forget the clothes and what to do. Really appriciate this call.

Nothing. We were satisfied with everything.

Excellent location, quiet clean rooms with all that u need! I had the best sleep I've had in a while here and a clean good shower. Great staff but tye absolute highlight other than coffee and snacks freely available during the day is the amazing breakfast buffet which I wasn't expecting. From eggs to waffles to fresh cheeses and yoghurt and bread it truly blew my mind. Very rarely do I come across salmon so when I do I'm impressed!!! I would return here any time and I implore others to do so too!!!

No aircon but that's rare here in Sweden and it cooled down naturally anyway.