Sheraton Jeddah Hotel

The hotel is located in a great place, close to the Red Sea Promenade and Red Sea Mall, but also in a quiet place. The hotel has nice and comfortable interior, pool with ideal water temperature, big comfortable rooms and offers tasty breakfast and good a la carte menu.

In my room there were two flaws: there was no option of heating in the air condition (I had two days with relatively cold evenings) and I did not have hot water in a shower. When technicians were in my room to check that during the day the hot water was in my room and during evening I did not have hot water in the shower.

The room is clean and stylish

The response for maintenance call was very poor. The lobby is busy with construction. No coffee shop in the lobby.

The whole experience was fabulous. From our very first entrance we where made to feel incredibly special. The free upgrade to a suite was excellent. The staff were very helpful and extremely friendly. The room was exceptionally good. The view was second to none. Food was brilliant.

It is a very small thing but we like tea and our room only had 2 tea bags. It took a little while to get more. Other than that everything was first class.

The staff is exceptionally pleasant and well mannered. This fact made up for old facilities during this stay.

- The room we had were in Annex and they are quite old and needs maintenance. - the Chinese or Singapore or Malaysian cook who on duty during breakfast. He was rude. He spoiled it for other team members.

Nice location - close to waterfront as well as malls. It is good that they have two tennis courts on site. Main building was full so I had a room in the annex. short walk but manageable even in highly humid weather. Though hotel is quite old, it is well maintained.

Tennis courts, which is the main reason I was there for a brief stay, have very poor lighting for night time play and should be fixed.

it was clean and the staff were very friendly.

We stayed in amiri suites which is very wide and its overlooking the sea. The location is perfect that you can only walk to the corniche.

It needs a little renovation the style is a bit outdated although it’s clean but still clients like us wanted to see and feel at least something new.

The hotel and the executive suite was out standing and luxurious.

the COVID restrictions were limiting their usual services since i have to go down to reception to get some delivery and the car parking by my self.

The location which is near the sea and restaurants and cafe. Staff are very friendly specially the staff in our morning breakfast. Special Thanks to Bernard, Ann and most specially to Jovi for looking after us. Will definitely coming back. Thank you.

The bathroom in our room is leaking and there is no Shower gel.

Great location, wonderful view over de Corniche, comfortable, very clean room, nice garden to have a chat or an excellent dinner and absolutely unique, helpful and lovely staff where ever you come … valet parking, reception, restaurant or floor service!