Hotel H2o

The view in our room was nice

1. No aircon at the lobby while we wait for the queue 2. No outside food allowed so cant buy anything during wee hours since stores closes early 3. Had a hardtime to park

(1) We loved the food. We didnt expect the food to be flavourful. Because based on our experience the hotels or resorts food are usually bland. (2) We love the room also. My son enjoyed the fishes. (3) Love how nice and approachable the hotel staffs was.

The way fron the entrance, there is no continuity, we have to pass through the crowrd going to the oceanpark and with the people buying tickets. Also the way to the pool, its every uncomfortable after swimming we have to walk with towels and dripping wet in the middle of the crowd that was going to the show. The pool area also has no good view.

ROOM & LOCATION: Was perfect with an exquisite unobstructed view of Manila Bay. It's lovely to experience the serene sunrise and breathtaking sunset from the comfort of our room.

POOL: The pool's only open til 5pm. You have to walk the grounds to reach it. The stairs leading to it are under maintenance so you have to go around. It's placed in like a sort of cave-like design but is currently poorly lit. I'm not really a fan of the this hotel's pool area. BREAKFAST: For P450 per head, the buffet breakfast has the basics but the options are very limited. It doesn't have much variety.

The location was perfect. The staff was polite.

A staff member delivered a cheeseburger, fries and a beer to our room with the 4 glasses of ice we asked for. 2 hours later I received a call asking me if I got the food and beer the I did not order. We got Pizza Hut delivered. I said yes. Then I was told I needed to pay for it. I spoke with them a while but told them I wasn’t paying. About 10 minutes later a waitress knocked on the door demanding payment. I turned her away. I then called the front desk to complain and was told not to worry.

We love the size of the room and the complete amenities including the view of Manila Bay and coastal areas. The staff are very helpful when you require something. They are also very welcoming and courteous when conversing. There are plenty of towels and had 2 separate toilets aside from the bathroom.The beds are very comfortable and we had a good night sleep.

It could have been perfect but the low water pressure of the shower was disappointing. It could have been just the guests' loud voices but you can really hear the sound/conversation from the next room.

The location was near to my meetings

The hallway and entrance are dark at night need to add lighting

Kids had a wonderful time at the hotel. The giant fish tank was connected in our two ajacent rooms and they were so happy to see so many fish swimming in the rooms. The rooms were clean and very child safe. It also had everything that we would have needed. The food served at the restaurant was decent and we had an amazing view looking directly at the sunset. After the Ocean Park closed at 6pm the whole place felt quiet and relaxing and it really felt like we were at a beach resort somewhere away from the city.

nice view over the bay for dining and unusual to find aquarium inside room

crazy loud music played at outside dining area and staff At reception area very slow and way to serious and to top it all they control your light to aquarium no electric blind anymore for the money £95 a night I expect to turn light off when I’m ready to sleep not then at 9pm !!???

Check in staff really kind and helpful--thank you Joanne who was so patient with all my questions! She is also so efficient. I loved my room with a great view over Manila Bay. I enjoyed the room service food. My second visit and I hope to visit again.

Great room, friendly staff, many attraction are no longer available but still an enjoyable place for a weekend get away

Unavailable attractions, but they are adding and working on it like most of the Philippines after the worldwide craziness