Selina Cancun Downtown

We had the studio room, so was great to have a hob, fridge, mircowave, toaster etc. Decent size room, comfy beds and pillows. Air con was great. Spacious, clean bathroom. Good location, right next to the bus station, bus to the beaches/hotel zone was very cheap (like 60cents) and can take anywhere from 15-35 mins depending on what beach you are going too. Big supermarket across the road. Pool was great & food options were good too, a few vegan options which were very yummy. Books available. TV in the room has Netflix & Disney plus so great for English TV. Cute cat and dog at the hotel!

Not many kitchen things in the room like pots & pans but I just borrowed them from the shared kitchen area. We were right above the restaurant downstairs on the street which played loud music until pretty late (lucky we are heavy sleepers so once asleep it wasn't a problem). The restaurant gave us cheese one day instead of tofu (was meant to be tofu on the menu). When we sent it back the chef came out and told us it was some 'new tofu' they had and was definitely vegan. It was 100% dairy cheese lol! We have been vegan for 5 years now and i know for sure it wasn't tofu. When we asked to see the packet to check the ingredients they said they didn't have the packet haha, we just didn't eat it.

Nice room, lovely bar & pool area, friendly service. Breakfast is yummy.

There was loud music in the bar that I could hear in my room and it went on pretty late.

First I was given a naked room, with broken leaking AC, dangerous broken floor, no night lamp, etc. When I expressed discomfort, the staff immediately gave me another beautiful room, complete and cosy. I spent a lovely resting night there, as I'm used to in Selina. I will always come back to Selina 💗

That I was given a very ugly room first, shampoo botles empty, broken, loud and leaking AC, no night lamps, broken floor, no character at all. When this room 1110 gets fixed and given the Selina touch, I'll be glad to come back.

The common facilities are amazing, big shared kitchen with two separate stoves, filtered water to refill your bottle, plenty of sitting areas around the big pool. More seating areas near the reception counters. Plenty of shower stalls and bathroom options. Location is also amazing, steps from Cancun downtown ADO bus terminal for easy access to take the bus to the airport or south to Playa Del Carmen, Tulum etc. Also super close to a local community food park that has amazing food and nightly local community activities. Overall a great vibe.

We were looking for a place next to the Bus terminal so Selina was perfect. The room is very specious however humidity is extremely high leaving the room with a very strong smell. No hot water in the shower and our room was located literally on top of a bar so there was very loud music until like 10-11 pm. For one night, it was what we needed.

Humidity is extremely high leaving the room with a very strong smell. No hot water in the shower and our room was located literally on top of a bar so there was very loud music until like 10-11 pm.

Lovely place for a very low price. Nice bar / restaurant and pool area. Really friendly helpful staff. I thought I had booked in a 4 bed dorm but when I arrived I was put in a private room with a double bed. Maybe because it was off season. But yeah, very very happy with that. Great service. Would definitely recommend.

Nothing really, could have been a little cleaner in the shower and bathroom areas but other than that, everything was fine.. Cheers Selina 👍

2 minutes walk from the ADO bus station. Very quiet.

I don't like being forced to download the Selina App just so they could sell me tours I didn't want. They said it was mandatory in order to stay at their hotel. When I tried to cancel and just go to a different hotel, they already charged my card. I felt manipulated. For this reason I wouldn't stay there again or recommend it to anyone.

- Very spacious with big swimming pool, chill out areas, sun beds, coaches, swings etc. you can easily stay there and relax! - I was there only for one night but the staff at the reception was still super friendly to me , it has not happened to me so often to have such friendly staff - Amazing DJ booth and good party in the evening - Comfy beds with clean bathroom in the room - good Wi-Fi - good breakfast that cook makes for you - it is a hostel but staff treats you like in a hotel - location, right next to ADO station - good price for food and drinks

- bathroom in the common area is dirty - no soap in the rooms

I didn’t have any hot water during my whole stay and the water pressure was bad. The first night I stayed there, a stranger unlocked my room door. I requested to switch rooms and one of the staff said they would change my room or give me a different key but they would have to discuss it with a manager but I never got a room change or anything so I was stuck in that same room even after telling them I felt unsafe.There was so much noise in the hallway. It was a nice room and the location was perfect, I just wish I got the room change.

Our flight was late, so we ended up arriving at 3am - they were still able to check us in! Room AC worked great, bed was comfortable, and the Private room actually had it’s own bathroom/shower even though it was supposed to be a shared bathroom. We didn’t have time to explore the facility, so can’t comment on it much; however, it looked great! Very convenient location next to the ADO bus station.

they start playing pretty loud music around 9am in the hotel lobby so we couldn’t sleep in much.