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+1-833-728-2041597 reviews
From
$1129 Oriente 12 Col. Centro Puebla, Puebla, 72000, MX
Reservations:
+1-833-728-2041597 reviews
1/113
From
$112Call for great rates
+1-833-728-2041Spa/Wellness packages
Outdoor swimming pool
Free Private Parking
Free wifi
Spa tub
Free Airport Shuttle
Air conditioning
24-hour front desk
Welcome to El Sueño Hotel & Spa, a luxurious 5-star hotel located in the heart of Puebla, Mexico. With its prime location just 0.3mi from the city center, guests can easily explore all that this vibrant city has to offer.
Upon arrival, guests are greeted by a 24-hour front desk and can expect exceptional service throughout their stay. The hotel offers a wide range of amenities, including a spa and wellness packages for ultimate relaxation. Take a dip in the outdoor swimming pool or unwind in the spa tub or hot tub. For those traveling with pets, the hotel is pet-friendly, although additional charges may apply.
With 597 reviews and counting, El Sueño Hotel & Spa has received rave reviews from previous guests. The spacious and well-appointed rooms feature modern amenities such as air conditioning, free Wi-Fi, and a flat-screen TV. Start your day with a delicious breakfast on-site before heading out to explore the city. Private parking is available free of charge, making it convenient for those traveling with their own vehicle.
Experience luxury and comfort at El Sueño Hotel & Spa in Puebla. With its prime location, top-notch amenities, and excellent reviews, this hotel is the perfect choice for discerning travelers seeking a memorable stay. Prices start from just $112, making it an affordable option for those looking for a touch of elegance in their accommodation. Book your stay today and make your dream vacation a reality.
Continue your luxurious vacation at El Sueño Hotel & Spa with a relaxing dip in the outdoor swimming pool. Surrounded by lush greenery and offering stunning views of the city, this pool is the perfect spot to unwind after a long day of sightseeing. With age restrictions in place, the pool ensures a serene and peaceful atmosphere, ideal for adults looking for a tranquil escape.
Indulge your taste buds at the on-site restaurant, Restaurant #1. Offering a delightful array of delicious dishes, this restaurant is sure to satisfy every palate. From local delicacies to international cuisines, there is something to tempt even the most discerning food lover. Enjoy your meal in the charming indoor dining area or opt for al fresco dining on the outdoor terrace, where you can bask in the pleasant Puebla weather while savoring your meal.
At El Sueño Hotel & Spa, we understand the importance of convenience and flexibility when it comes to payments. That's why we accept cash and major credit cards, including Mastercard, American Express, and Visa. This ensures that you can choose the payment method that works best for you, allowing you to focus on enjoying your stay without any hassle.
Prepare to be pampered in the spacious and well-appointed rooms at El Sueño Hotel & Spa. With modern amenities such as air conditioning, free Wi-Fi, and a flat-screen TV, your comfort and relaxation are our top priorities. Whether you choose a Superior Queen Room, Junior Suite, King Room, Double Room with Two Double Beds, or the pet-friendly Master Suite, each room offers the perfect sanctuary after a day of exploration.
Embrace luxury and convenience at El Sueño Hotel & Spa. With its top-notch amenities, including a refreshing pool, delectable dining options, and flexible payment methods, this hotel ensures that your vacation is nothing short of memorable. Book your stay today and experience the perfect blend of comfort and elegance at a price that won't break the bank.
Closest airports
Hermanos Serdán International Airport
13.8miSpa/Wellness packages
Outdoor swimming pool
Free Private Parking
Free wifi
Spa tub
Free Airport Shuttle
Air conditioning
24-hour front desk
Non-smoking rooms
Bar
Room service
Restaurant
Sun deck
Terrace
View
Bathtub
Free toiletries
Private Bathroom
Parking On Site
Superior Queen Room
1 King Size Bed
1 Queen Size Bed
345 sqft
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
Discover ultimate comfort and luxury in our Superior Queen Room. This spacious double room boasts a generous size of 344 sqft, featuring a combination of a king size and queen size bed, ensuring a restful sleep. Enjoy modern amenities such as a private bathroom, minibar, flat-screen TV, and air conditioning, creating a truly delightful stay for couples.
Junior Suite (Accept Pets)
1 King Size Bed
390 sqft
Private Bathroom
Bathtub
Minibar
Flat-screen TV
Welcome to our Junior Suite, the perfect space for two adults and their furry companion. This pet-friendly suite boasts a spacious 388 sqft area, featuring a cozy king-size bed, private bathroom with a bathtub, and modern amenities such as a minibar, flat-screen TV, and air conditioning.
King Room
1 King Size Bed
270 sqft
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
Experience the ultimate comfort in our spacious King Room, featuring a private bathroom, a king-size bed, a minibar, and a flat-screen TV. With modern amenities and a tranquil inner courtyard view, this room is perfect for a relaxing stay for two adults.
Double Room with Two Double Beds
2 Double Beds
270 sqft
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
x4
Welcome to our spacious Double Room with Two Double Beds. With a generous 269 sqft of space, this room comfortably accommodates 4 adults, and offers a private bathroom, minibar, flat-screen TV, air conditioning, and free toiletries for your utmost convenience and comfort. Enjoy a peaceful view of the inner courtyard and make yourself at home in our cozy retreat.
Master Suite (Accept Pets)
1 King Size Bed
540 sqft
Spa tub
Private Bathroom
Bathtub
Minibar
Experience pure luxury in our pet-friendly Master Suite, featuring a spacious 538 sqft of elegant living space. Indulge in the spa tub, relax in the private bathroom's large bathtub, and enjoy a cozy night's sleep on the plush king-size bed. With excellent amenities including a minibar, coffee machine, flat-screen TV, and air conditioning, your comfort is our top priority.
8.8
597 reviewsFrom
$112Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇺🇸
Carmina
9.1
9.1
The hotel is very charming and nicely decorated rooms with an old but tasteful, “Hollywood” vibe. Each room is named after an iconic Mexican actress. Very clean, beautiful courtyard and sitting areas. The hotel has a restaurant /bar with wonderful food and drinks. The breakfast included in my rate was plentiful and delicious. The staff is extremely helpful and courteous. The location is within easy walk to the center of town, shops, restaurants and shopping. The parking facility is across the street from the hotel which was included in our rate (big bonus). The only negative thing is that we had to shorten our vacation by one day due to Mexico’s law that does not allow you to drive your vehicle on certain days based on your license plate number. We mentioned this to the receptionist when we checked in and was told we wouldn’t have any Issues. However, upon further research we leaned of would be a problem. The hotel did not want to credit us for the last day. If we had known, we would have changed our reservation before checking in. .
Improve WiFi. Service is horrible. I had work remotely and ended up having to go to an Internet cafe and use my phone data in order work.
🇺🇸
Harshwardhan
8.2
8.2
Good location, Clean, Cute hotel, Nice ambience with water features and plants giving a relaxing tropical feel. Friendly staff. Excellent breakfast and restaurant- very good service and accommodation of dietary restrictions.
This place is a bit overrated due to favorable mentions in blogs including NYTimes. Quriky layout of the hotel makes it a little clumsy to get around, esp if your room is upstairs. Double-side keyed door lock not safe and wouldn't pass code. They need to invest in key-card access locks. No coffee maker in room. A/C remote batteries were loose, hard to make it work. Pool, sauna, and jacuzzi seemed kind of lame (though we didn't plan to use them so it didn't bother us).
🇨🇦
Jelly
9.1
9.1
Really loved my stay at this hotel. Everything is accessible. The service from everyone at this hotel is second to none. The only small issue would be the internet connection but there was a solution found immediately. Things that are important to me made my stay memorable here, I was in the heart of city center, enjoy my long walks every day, the breakfast had several options for the week I was there, the water pressure in the shower was perfect. Would definitely consider staying here again!
Internet Connection
🇲🇽
Jocelyn
8.2
8.2
El Sueno is a beautiful hotel and spa in a terrific location! The breakfasts are delicious and the servers SO very friendly and professional.
Although the room we stayed in was generally comfortable, the beds and the pillows not so much. After a few nights both my sister and I were waking up with back aches, but less than luxurious beds, I've found, is par for the course in Mexico.
🇧🇪
Liisa
10
10
picturesque hacienda style hotel, beautiful individually decorated rooms, right in the middle in the historic centre of Puebla. For breakfast there was not a lot of choices but all was delicious and portions good. definitely recommend to use the spa treatments, we felt like born again after that! restaurant at the location is very good. valet parking works super well. it was perfect!
n/a
🇲🇽
Mariel
10
10
Excellent location with great facilities. The spa is amazing as well. You need to try the specialities of the restaurant.
🇳🇱
Follychap
10
10
We had a great stay in this hotel in Puebla. Staff is very friendly, helpful and accommodating. You can clearly tell that professionalism is valued at this hotel. All details are taken care of. The inner premises of the hotel are smashing. The breakfast was one of the best we've had in Mexico. It is presented nicely and served by a very friendly member of staff, who keeps on asking if all is good ("more coffee?"). The location is perfect, close to the main plaza. Free and secured parking is provided.
Nothing really, all was good. The only thing is that they could not fulfill our request for a late check out due to the high occupancy rate. Instead they did provide us the opportunity to use the (showering) facilities after check out.
🇺🇸
Joel
10
10
The location is great. The hotel design is very nice. The service is quite friendly and attentive. The facility is very clean and the food is delicious
The pool wasn’t that useful because it’s basically in the lobby and in the shade - kind of a weird place for a pool. But that’s a minor quibble.
🇺🇸
Mary
10
10
The room was spacious and comfortable. The staff was very friendly and helpful. Breakfast was delicious! You can't beat the location - within walking distance of most of the attractions and transport to get to farther out attractions. Wonderful Stay!
Nothing
🇺🇾
Maria
10
10
Loved this boutique hotel! For the price, it was my best stay up to now in Mexico. Staff super friendly and helpful, there was closed parking which we needed due to our cars. And the decoration of the place, so many little corners, plants....and amazing breakfast!
nothing! it was great
Attractions
Templo de Santo Domingo (Santo Domingo Church)
0.4miEstrella de Puebla
2.2miPuebla Cathedral (Catedral de Puebla)
3.4miRosary Chapel (Capilla del Rosario)
3.9miSan Pedro Cholula
6.8miAfricam Safari
8.3miKabah
10.1miIztaccihuatl
29.4miAttractions
Templo de Santo Domingo (Santo Domingo Church)
0.4miEstrella de Puebla
2.2miPuebla Cathedral (Catedral de Puebla)
3.4miRosary Chapel (Capilla del Rosario)
3.9miSan Pedro Cholula
6.8miAfricam Safari
8.3miKabah
10.1miIztaccihuatl
29.4miAirports
Hermanos Serdán International Airport
13.8miLocation
OutdoorAge restrictions
Adults onlyAvailability
All seasonSpa/Wellness packages
Outdoor swimming pool
Free Private Parking
Free wifi
Spa tub
Free Airport Shuttle
Air conditioning
24-hour front desk
Non-smoking rooms
Bar
Room service
Restaurant
Sun deck
Terrace
View
Bathtub
Free toiletries
Private Bathroom
Parking On Site
Bathroom
Bathrobe
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Food & Drink
Bar
Breakfast in the room
Minibar
Restaurant
Front Desk Services
24-hour front desk
Baggage storage
Tour desk
General
Air conditioning
Heating
Laptop size safe
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Living Area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Telephone
TV
Outdoors
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Fan
Iron
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Safe
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Back massage
Beauty services
Body scrub
Body treatments
Couples' massage
Facial treatments
Foot massage
Full-body massage
Hot tub
Massage
Neck massage
Outdoor swimming pool
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Transportation
Free Airport Shuttle
View
Inner courtyard view
View
From
$112Check-in
From 15:00
Check-out
Until 12:00
Pets
Pets are allowed on request. Charges may apply.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
Age restriction may apply
Parking
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children over 14 are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Visa,
American Express,
Mastercard,
Cash only
This property accepts cash.
Can pets stay with guests at El Sueño Hotel & Spa?
Yes, you can stay with your pet at El Sueño Hotel & Spa. However, it is recommended to inquire about pet accommodations in advance as charges may apply.
What are the check-in and check-out times at El Sueño Hotel & Spa?
Planning to stay at El Sueño Hotel & Spa? Kindly note that you can check in after 03:00 PM and before 12:00 PM is when you'll need to check out.
Is there parking at El Sueño Hotel & Spa?
Yes, El Sueño Hotel & Spa offers free private parking on site without the need for a reservation.
What's the nightly rate at El Sueño Hotel & Spa?
Rates at El Sueño Hotel & Spa commence from $112. However, final pricing may depend on room choices and booking dates. Always input your stay dates for precise rates.
What are the room types available at El Sueño Hotel & Spa?
El Sueño Hotel & Spa offers a variety of room options. The Superior Queen Room is a double room with a King size bed and Queen size bed, accommodating 2 adults. The Junior Suite and Master Suite are both suites, with the Junior Suite offering a King size bed and the Master Suite offering a King size bed. The King Room is a double room with a King size bed, accommodating 2 adults. The Double Room with Two Double Beds is a double room with 2 Double beds, accommodating 4 adults. Smoking is not allowed in any of the rooms.
Which amenities can guests enjoy at El Sueño Hotel & Spa?
At El Sueño Hotel & Spa, guests can make the most of their time by enjoying the range of leisure amenities available. They can indulge in relaxation and pampering at the spa, which offers wellness packages and various massage treatments like full-body, couples', foot, neck, and back massages. The spa facilities also include body scrubs, body and facial treatments, and beauty services. For those seeking a tranquil atmosphere, there is a spa lounge and relaxation area to unwind.
Additionally, guests can take advantage of the outdoor swimming pool, which is open all year round. The pool creates an adults-only environment, providing a serene and peaceful setting for relaxation.
And when it's time for dining, guests can enjoy delicious meals at Restaurant #1 conveniently located on-site.
Can guests use a pool at El Sueño Hotel & Spa?
The hotel has one pool available for guests. It is located outdoors and is available for use all year round. However, there are age restrictions, and it is only accessible for adults.
Does El Sueño Hotel & Spa have on-site restaurants?
There is one restaurant available at El Sueño Hotel & Spa. The name of the restaurant is not provided in the given data.
Does El Sueño Hotel & Spa accept credit cards?
Yes, El Sueño Hotel & Spa accepts credit cards such as Mastercard, American Express, and Visa. Additionally, cash is also accepted as a payment method.
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