Best Western Porto Antico

Convenient location but difficult access. Room was clean and had balcony, shower with good water pressure and they kept our bags securely after check out so we could walk around town.

Room was small and one daughter indicated bunk bed was uncomfortable. Air conditioning limited cooling settings. At our check in, electronic room key system inoperable throughout hotel, so after 13 hour flight and 3 hour drive, we had to wait 30-40 min before getting into our room at 8 pm. Parking is in underground deck across street from hotel and bags had to be taken from underground garage across street.

A handy location close to the port and an easy walk plenty of Genoa’s sites, like the Galata maritime museum, palazzi on Via Garibaldi and the main shopping strip on Via Xx Settembre. The room was clean and spacious. Mini bar, kettle, tea & coffee. The bed and pillows were comfy. Breakfast was pretty good. A few cereals, scrambled eggs and bacon, cold meats and cheese and of course, proper Italian breakfast of cornetti, tarts, and other dulce. The cornetti were fabulous.

Really, everything was great. The coffee at breakfast, in the pot at the buffet was ordinary but the staff were happy to make an espresso or cappuccino if you asked. These were okay, but I’ll admit to bring a Melbourne coffee snob

It is a Best Western, so you know what you get. Location was very convenient, since you are in the historic downtown, very close to the port. Room was on a small size for 4 people, but this is Italy, and usually rooms are not that big. Room had a very charming marble balcony. Breakfast was good enough, and staff was nice and helpful.

Reception area is very small. My room was on a small size.

The location was number one. It was a 3minute walk to the seaside, yet located right within walking distance to all the main attractions and plenty of food options. The room was clean, the staff were great, and there was enough space to move around.

If I had to say anything, it's a little far to walk to the main station (about 25mins) but, you can take a taxi or take your time to walk.

Location was perfect, although hard to find the first time. Parking was conveniently located.

We liked everything. Size of the room for our family (5 people) was great. The only disappointment was when we asked if the hotel had ice and the front desk lady said “NO” (rudely! I mean, we were asking for ice which probably the hotel had for sure). Had to go across the street to ask at a restaurant.

Very clean, great location and walking distance to the train station. Room was small but we were comfortable. Breakfast was delicious and there were a variety of things to choose from. Dining staff were nice and friendly.

Reception staff answered questions when we asked but they didn't volunteer information i.e where the breakfast room was.

The hotel met all our expectations for one night stay. We had two rooms facing narrow inner street and it was quiet, we were able to sleep by open window. Hotel is close to the port and aquarium and old town. Rooms comfortable. We had to leave early for train and they offered to prepare takeaway breakfast boxes which was a nice surprise and very handy.

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The location was a stonethrow to the harbour.

Lift was quite small. And windows could open completely- only secured with a metal bar. If you’re one to open your window often and not use the A/C then maybe I wouldn’t recommend for families with small children. It was quite loud at night when the restaurants down below moved their tables and chairs in at two am.

Advantages: • the hotel meets expectations of claimed 3 stars • good location: in the historical city center, close to the aquarium • friendly and helpful staff at the reception • sufficient breakfast • a kettle and a tea set in the room • unusual, but convenient place of the air conditioner - in the desk, which prevents you from catching cold • reasonable price • across the street there is a restaurant with 1 Michelin star, which is worth visiting from our experience; yes, it's a bit (but not too) expensive and at the same time you can really eat there something, not just enjoy the look of the dish :)

Disadvantages: • the room was smaller than it looked on the photos, fine for pairs, but would be inconvenient for a long stay with a family • a small shower cubicle with unregulated shower heads • no own parking, you are forced to leave your car in the city garage for a high fee (although the hotel gives a small discount for it)

location, cleanliness and price were brilliant. Cost of breakfast was very reasonable and good quality!

slight smell, possibly from the cleaning water or products. This was more apparent between the lift and room Also a family checked in at 2 am in the room next door and made a lot of noise, not the fault of the hotel but maybe could advice guests who are checking in to be more considerate.