Hotel Roemerstein

Clean, easy and functional

Very calm location, not far from a bus station, city center 20 minutes. Bus each 30 minutes. Parking place available in front of the hotel. Nice breakfast, clean room, TV with CNN, BBC and TV5mode - other channels just in German.

I like the room, it was spacious.

Some days the breakfast was excellent, but some days there was not much left.

Overall great experience. I am pleased with this reservation. Quiet and very comfortable. Great breakfast.

Hotel Roemerstein offers good value for money. Rooms are neat and in good condition. Nice variety of choices for breakfast, albeit simple. I particularly enjoyed the proximity to the University campus in Mainz. Excellent location.

A tiny bit on the down side is that the rooms on the ground floor (Erdgeschoss) are not very well insulated from what is going on at the reception desk. At times the activity there continued until after 11 p.m.

Friendly personal with computer bill problems

Seat pads at desk in room completey worn out Small parts of mold and chalk in shower Brown color in wash bowl sink Worn floor Narrow bed No breakfast but had to pay for it

Walking distance to university

Old carpet, strong perfume in the room..

Staff were all helpful and friendly. The hotel was vey clean, though in need of updating.

There was no minibar in the room. There were small packets of shampoo but no soap (except liquid hand soap). The reception was not open in evenings. Wifi not protected by a password. I had expected more because the room rate was not cheap. As a result, although the staff were very helpful, I felt that the hotel very overpriced room rates.

Breakfast was ok. The room was in the basement and we were not informed about it. It was too humid and hot, and there is no airconditioners. The made came to the room even without knocking the door, and then we did neither have our room cleaned and nor towels changed. One electric socket was absent (only a pit in the wall instead of it). So we had a trouble to plug in our CPAP machines and the front desk was closed early in Sunday. The lamps were in rust. I noticed insects looked similarly bed bugs (but we did not have any bites). The shower water did not went out smoothly but stayed for a while.The light is not sufficient. On the next morning we had another trouble: short circuit (it was a weak electric system seemingly) and first it was difficult to explain the front desk girl what happened. She did not know what short circuit is and what electric socket in English is. The short circuit was fixed but electric socket was not. Instead of it we received an electric cord. The location is far-far away from the tourist center of the town and we had a trouble to take a cab from there because of the summer season. Before that we stayed in Hotel Koningshof which was cheaper, much cleaner, with a better breakfast and stuff, and better located than Hotel Roemerstein. In Roemerstein we even were not provided an iron and an ironing board in the room, which is must in any 3-star hotel in the US. Frankly speaking, we don't think that Hotel Roemestein costed the money we paid.

Provide airconditioning. Repair the electric socket and clean the old electric sockets from mold. The electric system has to be updated - it is too weak. Insects should be not in the room. Repair the shower cabine. It needs plumbing as well. If the room is in the basement, please inform about it on Booking.com., because some categories of people cannot stay in it. And if there is no airconditioner in the room, please say it clearly too in Booking.com. The advertising should correspond the reality. You must hire more respectful and not lazy made who makes the room, so she will not break into room without knocking and will not skip the cleaning of a room and changing towels.