Hotel Bankya Palace

The choice of this hotel was for transit through Bulgaria, being close to the highway (7 km), outside of Sofia, but allowing easy access to the city if desired. The hotel has several bodies/types of rooms, I think we stayed in the basic area, with a touch of old, but not disturbing. The hotel has a swimming pool and SPA, in case the time allows a little relaxation. The restaurant is ok, it has a terrace in a well-kept garden, so perfect for dining outside (in summer). The varied menu, I didn't think it was expensive, the portions being very large... Swedish buffet breakfast, varied and fresh. The spacious room without a balcony (there are also rooms with a balcony). The location of the hotel in a quiet, safe area with its own parking.

It may just be a coincidence, but although there was an air cooling system, it was not very efficient, the time I was there was also extremely hot (37 degrees). There was some discomfort from this point of view.

I liked the locatoin - it is very close to Sofia, where I live. I like the rooms and the massage service. I like there is a swimming pool outside. Breakfast is kind of ok.

The swimming pool has not enough umbrellas and sunbeds; The fact that visitors can sit outside at the pool late is not good because it is so noisy that you cannot sleep before midnight. Some improvement needed on cleaning - found few times spider nets.

Traveled with multiple families with children. Breakfast was ok. I liked the scrambled eggs and sausages. Pool was nice. Gym was ok. The highlight was the dinner in their restaurant: great price for the value. Their sauces were nice! Food came quickly.

During the Sunday I was there, the massages were unavailable. The bowling was also unavailable. The place is generally starting the look old. Rooms were not too big.

The breakfast was great. The room is big and spacious. The bathroom is clean and comfortable.

The facilities - sauna and steam bath - are not included in the price and you have to pay separately. The swimming pool is outside and it is not comfortable to use it when the weather is cold.

Rooms are big enough, hot mineral water direct in the rooms

The breakfast was great. The staff was so lovely. I loved my room - great design and cleanliness. I loved it here.

We had a nice room with a balcony and the staff is very helpful. We try to go almost every tile we go to Sofia. The SPA is calm and we can really enjoy.

The hotel was not busy and social distancing was possible.

The water in the pool was mineral but not warm enough for me.

The service and the location and the pool.

The hotel is very clean and it is very close to the centre of Bankia.