Mai House Saigon Hotel

An unbelievable experience. From check-in to check-out every moment was catered for. The staff were so friendly and helpful. Rooms were spotless, pool and spa was sensational and food was delicious. I highly recommend the breakfast, the buffet selection was worldclass with everything from handmade sushi to french patisserie. The housekeeping were also wonderful, offering late night cookies and keeping the minibar and amenities stocked. Thank you everyone at Mai House.

Nothing, it exceeded my expectations tenfold.

A beautiful hotel in an ideal location for exploring the main sites of Ho Chi Minh on foot. The staff were very helpful and provided lots of useful information, both prior to and during our stay. The property is spotlessly clean throughout with lovely facilities. There is an extensive and high quality buffet breakfast and the spa was wonderful and very good value, especially as there was a promotion on during our stay. The free taxi from the airport was also a nice touch.

Nothing really, but a couple minor points could easily be addressed. The hot drink service at breakfast was a little slow, and whilst very lovely, the Club Lounge's food and drink choices were a bit limited, especially during the afternoon, when only biscuits were available. A nice slice of cake or a couple of light bites would have been good rather than just the small jar of cookies.

To @Mai House Saigon Hotel Thank you for making our stay a memorable one. The professionalism and warmth the team exuded during our stay was such a breath of fresh air. Thank you for upholding the highest standards in hospitality.. Look forward to staying at your hotel again

Great location, fast service, Cosy beds. Pools staff and spa staff were great.

They actually extort your money for smoking inside the room, they will also charge you for the things misplaced by the management from the room. Front desk people are more like money recovery officers than just helpful front desk.

It was absolutely beautiful! When we first arrived and were welcomed into the lobby we both gasped - it was the most beautiful hotel I’ve ever seen! There was a huge arrangement of orchids on the centre table and the foyer was huge and completely spotless. The staff were so wonderful and instantly made us feel welcome and comfortable, it was such a great first impression. Our room was big and again, so beautifully designed. It had all the modern comforts whilst maintains a traditional charm. The bed was really comfortable and we loved how dark the black-out blinds were. It was the only hotel we stayed in that really made the room nice and dark. Buffet breakfast was amazing and Cest la vie was even better - the food presentation was lovely!!!

We had the most pleasant stay at Mai House Saigon Hotel! From the interior design to Hotel staff everything was beyond expectation. The staff helpful and courteous. They did everything they could to make our stay as pleasant as possible. The hotel room was soundproof. So we did not hear any noise from outside. The room was cleaned twice a day and room service was great! The breakfast buffet had a wide variety of different foods. Even the security at the entrance was really nice and helpful. Thank you for having us and we are looking forward to see you again soon!

Nothing to complain about!

100% luxurious place with top notch services . the facility is so clean , new , everything in the room seems to be ordered right now , few minutes before you check in. the room is spacious with very nicely designed furniture. the bathroom is very beautiful with a standing shower and a bathtub. the shower gel, shampoo , soap and body lotion are « Roberto Cavalier ». the wifi works perfectly in the room, the restaurant and the lobby. the staff is extremely helpful and friendly with good English . breakfast was very varied , fresh ingredients and presence of local food . if you can afford this place , I strongly recommend it .

nothing . it is pricey but for that level of luxury it is justified.

We absolutely loved our stay here!The staff were very friendly and accommodating. We felt welcomed and at home the entire time. Amazing hotel! The most beautiful and cleanest hotel! Superb hotel with incredible service and Excellent customer service from Quoc Hung, Nhat level 14 ,Yen (reception) and Lam (front door with glasses 14june) and last but not least the house keeping team thank you! The experience was totally amazing. Thank you for having us

Mai House Saigon is one of my favorite hotels in Saigon. There are many positive things about this hotel. The hotel is new and very clean. The room I stayed is large and nicely designed. Excellent breakfast and good quality dinner service indeed made Mai House Saigon different from other hotels of the same class in Saigon. The staff was also "unexpectedly" very kind and helpful (honestly I did not expect this after some bad experiences during my reservation). Overall I like Mai House Saigon and will stay again.

The responses from the hotel staff responsible for online reservation were very unfriendly. Although I booked a non-refundable room (which means even though I do not check in, I will have to pay 100% of room charge), they sent me a warning that our room booking is guaranteed only until 6:00PM and after that the room will be automatically released (!). If there is such a policy, the hotel should mention about it in the booking options so that guests can make their choice. Because of this incidence I have to deduct 2 points from my evaluation score.

One of my favorite hotel in HCMC, I almost always stay there : the rooms have style, they are spacious and comfortable, the hotel looks new and well maintained, the pool is big enough, the gym is excellent and the hotel location is very convenient to commute in the city or even to walk around. The view is nice when you face the school just in front. It's really hard to find this level of service and quality for this price.

Some minor points to improve : - A hand soap would be nice to have in the bathroom. Every time I go it is missing - The English level of the staffs could be improved - The quality of the breakfast could be improved (i.e. pastries are a bit tasteless compare to the excellent ones you can find in HCMC)