The Melia Ba Vi Mountain Retreat offers a variety of room types including suites and standard rooms. All rooms are non-smoking and can accommodate at least 2 adults and 1 child. The suite options include The Level Junior Suite, The Level Suite, and The Level Grand Suite, with sizes ranging from 646 sqft to 1076 sqft. The standard room options include the Premium Double Room and the Deluxe Room, both with a size of around 500 sqft. The hotel also offers a Family Junior Suite that can accommodate up to 4 adults and 1 child, with a size of 883 sqft.

Guests at the Melia Ba Vi Mountain Retreat can spend their time enjoying a variety of leisure amenities. They can relax and rejuvenate with the spa and wellness packages offered, which include services like massages, body treatments, and facials. The hotel features an outdoor swimming pool, as well as a separate kids' pool, providing options for both adults and children. Those looking to unwind can make use of the Turkish/Steam bath, steam room, sauna, and hot tub/jacuzzi facilities. Additionally, guests can soak in the hot spring bath or lounge by the beach chairs.

For dining options, the hotel offers two restaurants on-site. Le Flair du Tonkin Restaurant has a traditional ambiance and serves American, British, French, Asian, and European cuisines. Senses Restaurant provides a romantic atmosphere and offers the same eclectic range of cuisines.

The hotel has two pools available. Pool 1 is an outdoor pool that is heated and offers an infinity view. There are no age restrictions for this pool. Pool 2 is also an outdoor pool, heated, and offers a view, but it is only for kids. Both pools are available all season.

Yes, the hotel has two restaurants on site. The first one is Le Flair du Tonkin Restaurant which offers traditional ambiances and serves American, British, French, Asian, and European cuisines. The second restaurant is called Senses Restaurant and it has a romantic atmosphere, serving the same cuisines as the first restaurant.