The location was great as well as the breakfast. The room was fairly big which we are thankful since we have a lot of stuff from our trip. The room is more clean than I expect it to be. I can tell that the housekeeping is more thorough than most hotels and we’ve been to other hotels. It was a surprisingly good stay.

The floor carpet are a little outdated both in the hallways and in the room. It was hard to push our stuff over them. But they are cleaner than most. I can see that they maintain their floors. The towels are a little rough, a good laundry stripping and rinsing with vinegar will help those.

The best of the breakfast was the fruit and the orange juice. The bread didn't have much choice and I don't like sweet bread. The hot food was not so good. The location was perfect once I've participated in a conference that has been held at the Hilton DFW Lakes Executive Conference Center. It was just a very short distance to walk every day. The shuttle is a very important facility and it is necessary due to the geographic characteristics of the region.

Just the breakfast.

Shuttle service Good breakfast - housekeeping and breakfast staff very friendly The room was massive - lounge area, coffee machine area with work service and fridge, desk area, wardrobe space and a very large and comfy bed

The bar - I had hoped for more and the bar service wasnt great. The same person for check in, as if I was an inconvenience to them I picked this place for the gym too, but it needs modernising

This place is the definition of cheap and cheerful. Understaffed but the staff go above and beyond to make your stay is pleasurable. We had a room with an extra pullout bed which was nice as we are a family of 5. They also gave us late check out (2pm) which was fantastic as we had a 11pm flight out to Sydney.

Breakfast they seemed to be short on items, and we had to use paper plates for breakfast, which is a little uncivilised.

Free breakfast, wifi & close to mall & other popular spots

Nobody came up to clean our room, or take our trash we had to take our own trash outside & it was a far walk from our room, never got offered towels or extra anything. Also tried to check in 30 min till 3(original check in time) & was told we couldnt they were booked & had no rooms cleaned so at 3 my room was ready but very inconvenient especially with kids & being from 4 hours away .

Room is perfect, just like a mini apartment. I also love how they have a shuttle bus, not having a car is difficult at times so that helps a lot. The buffet breakfast has a great spread aswell. Overall fantastic hotel with great facilities

Everything was good, just one of the elevators the button to the 4th floor doesn't work but didn't worry me as I didn't require that floor

The employees were great and pleasant to be around. No complaints at all with customer service. They also were very attentive to their guests needs. In addition, they were very helpful and knowledgeable. The room was big enough for 4 to sleep comfortably as well.

The room that my children and I were in were not infant friendly. I don't like to complain much but the bathroom doors wouldn't stay closed. Every time I went to shower my toddler was able to push the bathroom door open. My 1 year old was also able to open the room door and run out of the room and climb the couch to unhook the latch to let himself out. It was difficult trying to get ready and keep 3 active boys in the room. I didn't bring this to managements attention so maybe they do have infant/toddler friendly rooms. The shower and toilet was also a bit dirty. Again, I don't like to complain so I just cleaned it up myself.

The property was very clean, and everything ran smoothly from breakfast, the mid day concessions, or evening libations! Quan checked me in and let me know about all the hotel had to offer. Willie and Tim were amazing drivers and offered recommendations. lastly Dinisha made that hotel feel like an episode of Cheers! well done Hyatt Place

everything was great!

Stayed here for a conference that was going on in Gaylord Resort. 40 min walk, 5 min drive for 10 bucks one way in a cab. The facility is nice in a good location. Great value for the money spent! No complaints at all!

The staff were very nice and helpful. The shuttle to and from the airport, as well as around town was truly exceptional! Thank you for that! Thank you so very much for making our stay exceptional!

Texas weather... ;-)