Best Western Newport Inn

Wonderful front desk clerk, Stephanie. It was late, she had a line of people, some without reservations. She acknowledged all there and was extremely friendly and helpful to each of us. Went above and beyond to assist. My daughter and I were traveling from her college on our way home. We were exhausted, and she made everything very easy and was efficient. Thank you!

Tub drain was backed up. I meant to mention on checkout, but I guess having a 12 hr drive ahead of us, I forgot. Breakfast was okay. 1 small thing to add would be sausage in the gravy.

Stephanie assisted us prior to our stay and was so kind and helpful! Another lady allowed us to check in early because our room was ready and that was helpful as we had time to spare before our next set of plans.

In the room we stayed in, the flipping door latch is broken. The metal piece that is attached to the door is cracked completely and it just wobbles around - this made us a feel a little unsafe

Very convenient location and Cracker Barrel within short walk.

The room was clean in general, but not all clean. They hadn’t vacuumed in the corners or behind the chairs in a long time. I moved one to get to the AC unit and there was a ton of dirt. The beds were not very comfortable for me at least. I needed something with a bit of give.

Breakfast was great! There were actual biscuits and gravy, egg omelets, sausage patties, yogurt, pancakes, juice, coffee and other continental breakfast foods! The pool and hot tub were luxurious and accomodating for my handicapped mother. The water was a great temperature! Loved that there was a 1 ft. baby pool as well!

The pool closing at 10

Property and staff were amazing above and beyond! Staff was great and housekeeping was fantastic checking on us. Thank you to Jessica for helping me with the reservation she was above and beyond helpful. This place is located next to Michael’s bar which was also great! Definitely will be coming back to this place!

Nothing at all

We thought the staff was very helpful. Ashley at the front desk went out of her way to meet all our needs, with a smile. The maid service was also kind and helpful. Over all it was the employees that stood out. We definitely will stay here again.

Really there was nothing we didn’t like.

The location of the hotel was exactly what we were looking for as it is in proximity to many of the golf courses we played.

The breakfast!!! Granted it was free but the quality could have been much better. I’ve eating MREs that were better tasting then the egg omelets that were served. Not to mention the gravy for the biscuits, it was like soup, really thin soup. Get some sausage gravy.

This is a good place for Appalachian thru hikers looking for a nicer hotel break. Pretty close to a Walmart, restaurants nearby, including ruby Tuesday w salad bar. And staff helpful to hikers gave us shuttle driver # for return to trail, plus nicer quality single use razors, good soap etc. Coin laundry on site. Great breakfast options too. Very happy here.

I could hear people clearly through the bathroom vent which was weird. Kept that door closed.

Room was quiet a in good condition.

There was a used bandage behind the bathroom door. There were also pen markings on the bathroom wall, like something a child would do. Coffee maker was in an unusual place, above the microwave in a cabinet where it would need to be removed to use.

The property was convenient and easy access to the interstate and to the property where our reunion was held. We had several rooms booked for family . The staff were so friendly and pleasant and accommodating. From the check in, housekeeping to the breakfast staff, everyone was so pleasant and nice. The room was spacious, clean and the bed was so comfortable and much better than I actually expected. We slept well and enjoyed our stay. Thank you for a great stay.

The only thing I can say, is this hotel has a beautiful view of the Tennessee mountains on the hill where the room are located. It would be really nice to have some benches to sit outside and enjoy the view, especially in the early hours. Not a “dislike” really, but a suggestion☺️