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7.6

718 reviews

Douglas Inn & Suites

Douglas Inn & Suites

2600 Westside Drive Northwest, Cleveland, 37312, Tennessee, United States

Reservations:

+1-833-728-2041

Choose dates to view prices

Free parking

Business center

Free wifi

Fitness center

Air conditioning

Parking On Site

24-hour front desk

Kitchen

Douglas Inn & Suites

Welcome to the Douglas Inn & Suites, a charming 2-star hotel located in Cleveland, Tennessee. Our hotel offers comfortable accommodations at a great value, with prices starting from just $90. You can find us at 2600 Westside Drive Northwest, conveniently located just 2.3mi from the city center.

At the Douglas Inn & Suites, our top priority is ensuring your comfort and satisfaction. With 718 reviews, we have a proven track record of providing exceptional service to our guests. Our hotel offers a variety of amenities to enhance your stay, including free parking, free WiFi, and a complimentary breakfast to start your day off right.

Our spacious rooms are equipped with all the essentials, including air conditioning, a kitchen or kitchenette, and a private bathroom stocked with free toiletries. Take advantage of our fitness center to stay active during your stay, or relax in our lobby area. Whether you're traveling for business or pleasure, our friendly staff is available 24/7 to assist you with any needs you may have.

Book your stay at the Douglas Inn & Suites today and experience comfortable accommodations, excellent service, and a convenient location in Cleveland, Tennessee. We can't wait to welcome you to our hotel!

When you book a stay at the Douglas Inn & Suites, you can rest easy knowing that your furry friend is welcome too! That's right, pets are allowed at our hotel, so you don't have to leave your beloved pet behind when you travel. Please note that charges may apply, so be sure to check with our friendly staff for more information.

To make your stay even more convenient, we offer a variety of payment options. While cash is not accepted, we gladly accept Discover, American Express, Mastercard, Visa, and Diners Club. So, whether you prefer to charge it or use a card, we've got you covered.

Our hotel features a range of room types to suit your needs. If you're traveling with the whole family, our spacious Family Suite is the perfect choice. With 614 square feet of space, this suite can comfortably accommodate 5 adults and 3 children. There are 1 sofa bed and 2 queen-size beds, ensuring everyone has a cozy spot to rest after a long day of exploring Cleveland.

If you're looking for a room for two, our King Room is ideal. With a comfortable king-size bed and a room size of 248 square feet, this room can accommodate 2 adults and 1 child. It's the perfect sanctuary for a restful night's sleep.

For a group of friends or a larger family, our Queen Room with Two Queen Beds is a great option. With a room size of 312 square feet, this room can comfortably accommodate 4 adults and 2 children. Each room features 2 queen-size beds, ensuring everyone has plenty of space to spread out and relax.

No matter which room type you choose, you'll enjoy comfortable accommodations, exceptional service, and a memorable stay at the Douglas Inn & Suites. Book your stay today and discover the perfect home away from home in Cleveland, Tennessee. We can't wait to welcome you and your loved ones!

Closest airports

Chattanooga Metropolitan Airport

21.1mi

Most popular amenities

Free parking

Business center

Free wifi

Fitness center

Air conditioning

Parking On Site

24-hour front desk

Kitchen

Non-smoking rooms

Wheelchair accessible

Kitchenware

Kitchenette

Elevator

Upper floors accessible by elevator

Free toiletries

Rooms

King Room in Douglas Inn & Suites

Show 7 photos

King Room

1 King Size Bed

250 sqft

Private Bathroom

Microwave

Flat-screen TV

Refrigerator

x4

+

x3

More details

This room features a seating area with a recliner and a cable TV. A microwave, fridge and coffee-making facilities are also included.

Queen Room with Two Queen Beds in Douglas Inn & Suites

Show 7 photos

Room - 2 Queen

2 Queen Size Beds

310 sqft

Private Bathroom

Microwave

Flat-screen TV

Refrigerator

x4

+

x3

More details

This room features a seating area with a small table and a cable TV. A microwave, fridge and coffee-making facilities are also included.

Family Suite in Douglas Inn & Suites

Show 5 photos

Family Suite

1 Sofa Bed

2 Queen Size Beds

615 sqft

Kitchen

Private Bathroom

Kitchenette

Kitchenware

+

More details

Indulge in the spaciousness and comfort of our Family Suite, spanning an impressive 614 sqft, perfect for accommodating your whole family. Enjoy the convenience of a fully equipped kitchen, private bathroom, and a cozy sitting area, ensuring a delightful stay for all 5 adults and 3 children.

Show 5 photos

Deluxe

1 King Size Bed

Free wifi

Microwave

Flat-screen TV

Refrigerator

+

More details

Deluxe, 2 Queen

2 Queen Size Beds

1 Twin Bed

x4

+

x3

More details

Suite

2 Queen Size Beds

x8

+

x5

More details

Room Selected at Check in

More details

Guest reviews

7.6

718 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Carol

9.1

January 2023

The location, the price, the staff all were great. Very quiet inside the motel, couldn't hear many noises at all. Room was huge, plenty of outlets to charge phones & computers. Heater really worked great, had to keep turning it down, because it heated so good!

The motel was just getting renovated and there were a couple of things not quite fixed yet. The door would push open even when you pulled it shut to leave. The deadbolt would not work because door was not lined up with the hole correctly and went to take a shower and hot water didnt last long at all. Room could use more mirrors, such as a full length one. And the remote was missing the battery cover. Took it to the front desk, just to make sure they knew we didnt do it. She attempted to find another one, but when couldn't, we just went withthe remote we had, which was not a problem.

🇳🇱

Steven

8.2

March 2023

The rooms were being renovated, but it looked really nice. The best thing was the people behind the counter. Met two of their staff and had a really nice convo with both. Was like friends were welcoming us. Everything was clean, wifi was okay.

The breakfast was temporarily not available so they offered a replacement instead. However, I take it as a positive that they managed to find a solution. Should be fixed by now anyway!

🇺🇸

James

8.2

October 2022

The staff was very kind and helpful. The room first assigned to us smelled of cigarette smoke, so I went back and asked for a non-smoking room. The desk clerk kindly switched us to a new room that did not smell of cigarettes. The room was clean.

My husband and I had stayed here several years ago. It was not fancy, but very clean. We stayed in a room inside the hotel. I was not aware there were rooms that opened to the outside, which is what we were assigned this time. I'd rather not stay in a room that opens to the outside. Also, the breakfast is mainly carbohydrates. There were egg and cheese burritos available to heat in the microwave. We had a bite of one of those, but it wasn't the best.

🇺🇸

Lisa

8.2

November 2022

Everything was clean, bed was comfortable. Location was quiet throughout the night. The shower was awesome!!

Room was booked about one month prior to arrival, king room. When we arrived to check in we were told they had no king rooms left. Told we could get a double queen room. Asked if it would be discounted? We were told they were the same price. Asked for refund and was told to go thru booking.com for a refund. We stayed cause just didn't want to try and find another place to stay. Don't need to overbooked rooms! This is the only issue that I had.

🇺🇸

Nancy

8.2

February 2023

The room was recently remodeled, very nice. The bed was a comfortable, firm spring mattress. The room was gently lighted at night by the lights on the light switches. First floor rooms had parking outside the room. Because of remodeling, breakfast was limited for our stay. It was a good value for an overnight stay.

My husband would have preferred a softer mattress and room that was dark.

🇺🇸

Samantha

8.2

July 2022

We have stayed here *at least* half a dozen times over the years. It's been a quick stop for sleep on our way home to Florida, and it's always clean and comfortable. During our most recent stay, the room we'd stayed at had just been renovated. It was lovely and nicely refreshed, and it made our stay even more welcome. It was nice to see a property that had gone above and beyond in its rooms during this pandemic time while so many others seem to let their standards slide. Though the hallways were still clearly under renovation and had construction materials about, it didn't bother us any - we spend our time in the room.

The USB outlets! Haha. While this might not be a huge deal to some, the fancy new light switch/outlet combos they put in have a very, very bright white night-light that shine out the top of the outlet at all times. Convenient for some, except for those very sensitive to light while sleeping! I actually propped my room key up against the light to block it as best I could.

🇺🇸

Anonymous

10

July 2023

They are going under some renovations and I stayed in one of the newly renovated rooms. It was beautiful!! I was thoroughly surprised when I got upstairs and opened my door! Just beautiful!

From the outside and the lobby, it still looks like a “shabby” or “run down” hotel. I am sure they are going to renovate all of it, but it definitely needs some freshening up like they did to the upstairs!

🇺🇸

Lynne

8.2

April 2023

Everything was great except (see below). Checkin, rooms and checkout all without difficulty.

The breakfast was not good. I know whoever cooked was trying, but the gravy was too thick and cold. Biscuits were cold. Not sure what else was supposed to be hot but nothing else available. Did not do the pancakes so do not know about them. Other options were available but chose not to eat them.

🇺🇸

Allen

10

August 2022

When checking in the CSR, Curt, was friendly and professional. When I tried the keycard on the room door the door did not respond. He checked several times himself and when it didn't respond, he quickly provided an alternate room. The room has recently been upgraded. I really like the recessed lighting behind the panel as it kept the light from being bright. The beds were very comfortable and the new showers are really very nice. Douglas Inn has done a great job on their upgrades.

🇺🇸

Sandra

9.1

July 2023

Location was great. Right across from my son studio and eating places are close by. Cracker Barrell right behind Hotel. Didn’t eat the breakfast cause they don’t serve meat.

Nothing negative and the price was real reasonable online except the deposit is ridiculous never paid that much 250.00. That should be lowered.

Points of Interest Around Douglas Inn & Suites

Attractions

Tennessee Valley Railroad Museum

20.2mi

Tennessee Aquarium

25.9mi

Amenities of Douglas Inn & Suites

Free parking

Business center

Free wifi

Fitness center

Air conditioning

Parking On Site

24-hour front desk

Kitchen

Non-smoking rooms

Wheelchair accessible

Kitchenware

Kitchenette

Elevator

Upper floors accessible by elevator

Free toiletries

Stay rules - Douglas Inn & Suites

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Douglas Inn & Suites

Is it possible to stay with my pet at Douglas Inn & Suites?

Yes, you can stay with your pet at Douglas Inn & Suites. They allow pets, although there may be charges involved.

At what times are check-in and check-out at Douglas Inn & Suites?

The check-in time at Douglas Inn & Suites is 03:00 PM and check-out is at 11:00 AM.

Is there parking available at Douglas Inn & Suites?

Yes, there is ample parking available at Douglas Inn & Suites. Not only is the parking free and on site, but it is also public parking, meaning guests have easy access to park their vehicles without making any reservations.

What are the rates at Douglas Inn & Suites?

Douglas Inn & Suites has rates that begin from $90. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.

Which room categories can I book at Douglas Inn & Suites?

The types of rooms available at Douglas Inn & Suites include Family Suites, King Rooms, and Queen Rooms with Two Queen Beds. The Family Suite is the largest room, with a size of 614 sqft and can accommodate 5 adults and 3 children. The King Room is a double room, with a size of 248 sqft and accommodates 2 adults and 1 child. The Queen Room with Two Queen Beds is a quadruple room, with a size of 312 sqft and can accommodate 4 adults and 2 children. Smoking is not allowed in any of these rooms.

What activities does Douglas Inn & Suites offer?

Outdoor pool, Restaurant, Bar, Laundry facilities, Free parking, 24-hour front desk, Conference space The guests at Douglas Inn & Suites can make the most of their time by enjoying the leisure amenities offered by the hotel. They can start by relaxing and taking a dip in the outdoor pool, which provides a refreshing break from the daily routine. Additionally, guests can indulge in delicious meals at the hotel's restaurant and unwind with their favorite drinks at the bar. To ensure a stress-free stay, the hotel also offers laundry facilities and free parking. For guests who need to stay connected or catch up on work, the business center allows them to do so with ease. Those who prioritize their fitness routine can utilize the fitness center to keep up with their exercise regime. With the various leisure amenities available, guests at Douglas Inn & Suites can have an enjoyable and comfortable stay.

Which payment methods are supported by Douglas Inn & Suites?

Douglas Inn & Suites accepts the following payment methods: Discover, American Express, Mastercard, Visa, and Diners Club. Cash is not accepted for payment at the hotel.