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+1-833-728-2041718 reviews
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$902600 Westside Drive Northwest, Cleveland, 37312, Tennessee, United States
Reservations:
+1-833-728-2041718 reviews
1/40
Free parking
Business center
Free wifi
Fitness center
Air conditioning
Parking On Site
24-hour front desk
Kitchen
Welcome to the Douglas Inn & Suites, a charming 2-star hotel located in Cleveland, Tennessee. Our hotel offers comfortable accommodations at a great value, with prices starting from just $90. You can find us at 2600 Westside Drive Northwest, conveniently located just 2.3mi from the city center.
At the Douglas Inn & Suites, our top priority is ensuring your comfort and satisfaction. With 718 reviews, we have a proven track record of providing exceptional service to our guests. Our hotel offers a variety of amenities to enhance your stay, including free parking, free WiFi, and a complimentary breakfast to start your day off right.
Our spacious rooms are equipped with all the essentials, including air conditioning, a kitchen or kitchenette, and a private bathroom stocked with free toiletries. Take advantage of our fitness center to stay active during your stay, or relax in our lobby area. Whether you're traveling for business or pleasure, our friendly staff is available 24/7 to assist you with any needs you may have.
Book your stay at the Douglas Inn & Suites today and experience comfortable accommodations, excellent service, and a convenient location in Cleveland, Tennessee. We can't wait to welcome you to our hotel!
When you book a stay at the Douglas Inn & Suites, you can rest easy knowing that your furry friend is welcome too! That's right, pets are allowed at our hotel, so you don't have to leave your beloved pet behind when you travel. Please note that charges may apply, so be sure to check with our friendly staff for more information.
To make your stay even more convenient, we offer a variety of payment options. While cash is not accepted, we gladly accept Discover, American Express, Mastercard, Visa, and Diners Club. So, whether you prefer to charge it or use a card, we've got you covered.
Our hotel features a range of room types to suit your needs. If you're traveling with the whole family, our spacious Family Suite is the perfect choice. With 614 square feet of space, this suite can comfortably accommodate 5 adults and 3 children. There are 1 sofa bed and 2 queen-size beds, ensuring everyone has a cozy spot to rest after a long day of exploring Cleveland.
If you're looking for a room for two, our King Room is ideal. With a comfortable king-size bed and a room size of 248 square feet, this room can accommodate 2 adults and 1 child. It's the perfect sanctuary for a restful night's sleep.
For a group of friends or a larger family, our Queen Room with Two Queen Beds is a great option. With a room size of 312 square feet, this room can comfortably accommodate 4 adults and 2 children. Each room features 2 queen-size beds, ensuring everyone has plenty of space to spread out and relax.
No matter which room type you choose, you'll enjoy comfortable accommodations, exceptional service, and a memorable stay at the Douglas Inn & Suites. Book your stay today and discover the perfect home away from home in Cleveland, Tennessee. We can't wait to welcome you and your loved ones!
Closest airports
Chattanooga Metropolitan Airport
21.1miFree parking
Business center
Free wifi
Fitness center
Air conditioning
Parking On Site
24-hour front desk
Kitchen
Non-smoking rooms
Wheelchair accessible
Kitchenware
Kitchenette
Elevator
Upper floors accessible by elevator
Free toiletries
Show 7 photos
King Room
1 King Size Bed
250 sqft
Private Bathroom
Microwave
Flat-screen TV
Refrigerator
x4
+
x3
More details
This room features a seating area with a recliner and a cable TV. A microwave, fridge and coffee-making facilities are also included.
Show 7 photos
Room - 2 Queen
2 Queen Size Beds
310 sqft
Private Bathroom
Microwave
Flat-screen TV
Refrigerator
x4
+
x3
More details
This room features a seating area with a small table and a cable TV. A microwave, fridge and coffee-making facilities are also included.
Show 5 photos
Family Suite
1 Sofa Bed
2 Queen Size Beds
615 sqft
Kitchen
Private Bathroom
Kitchenette
Kitchenware
+
More details
Indulge in the spaciousness and comfort of our Family Suite, spanning an impressive 614 sqft, perfect for accommodating your whole family. Enjoy the convenience of a fully equipped kitchen, private bathroom, and a cozy sitting area, ensuring a delightful stay for all 5 adults and 3 children.
Show 5 photos
Deluxe
1 King Size Bed
Free wifi
Microwave
Flat-screen TV
Refrigerator
+
More details
Deluxe, 2 Queen
2 Queen Size Beds
1 Twin Bed
x4
+
x3
More details
Suite
2 Queen Size Beds
x8
+
x5
More details
Room Selected at Check in
More details
7.6
718 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇺🇸
Carol
9.1
January 2023
The location, the price, the staff all were great. Very quiet inside the motel, couldn't hear many noises at all. Room was huge, plenty of outlets to charge phones & computers. Heater really worked great, had to keep turning it down, because it heated so good!
The motel was just getting renovated and there were a couple of things not quite fixed yet. The door would push open even when you pulled it shut to leave. The deadbolt would not work because door was not lined up with the hole correctly and went to take a shower and hot water didnt last long at all. Room could use more mirrors, such as a full length one. And the remote was missing the battery cover. Took it to the front desk, just to make sure they knew we didnt do it. She attempted to find another one, but when couldn't, we just went withthe remote we had, which was not a problem.
🇳🇱
Steven
8.2
March 2023
The rooms were being renovated, but it looked really nice. The best thing was the people behind the counter. Met two of their staff and had a really nice convo with both. Was like friends were welcoming us. Everything was clean, wifi was okay.
The breakfast was temporarily not available so they offered a replacement instead. However, I take it as a positive that they managed to find a solution. Should be fixed by now anyway!
🇺🇸
James
8.2
October 2022
The staff was very kind and helpful. The room first assigned to us smelled of cigarette smoke, so I went back and asked for a non-smoking room. The desk clerk kindly switched us to a new room that did not smell of cigarettes. The room was clean.
My husband and I had stayed here several years ago. It was not fancy, but very clean. We stayed in a room inside the hotel. I was not aware there were rooms that opened to the outside, which is what we were assigned this time. I'd rather not stay in a room that opens to the outside. Also, the breakfast is mainly carbohydrates. There were egg and cheese burritos available to heat in the microwave. We had a bite of one of those, but it wasn't the best.
🇺🇸
Lisa
8.2
November 2022
Everything was clean, bed was comfortable. Location was quiet throughout the night. The shower was awesome!!
Room was booked about one month prior to arrival, king room. When we arrived to check in we were told they had no king rooms left. Told we could get a double queen room. Asked if it would be discounted? We were told they were the same price. Asked for refund and was told to go thru booking.com for a refund. We stayed cause just didn't want to try and find another place to stay. Don't need to overbooked rooms! This is the only issue that I had.
🇺🇸
Nancy
8.2
February 2023
The room was recently remodeled, very nice. The bed was a comfortable, firm spring mattress. The room was gently lighted at night by the lights on the light switches. First floor rooms had parking outside the room. Because of remodeling, breakfast was limited for our stay. It was a good value for an overnight stay.
My husband would have preferred a softer mattress and room that was dark.
🇺🇸
Samantha
8.2
July 2022
We have stayed here *at least* half a dozen times over the years. It's been a quick stop for sleep on our way home to Florida, and it's always clean and comfortable. During our most recent stay, the room we'd stayed at had just been renovated. It was lovely and nicely refreshed, and it made our stay even more welcome. It was nice to see a property that had gone above and beyond in its rooms during this pandemic time while so many others seem to let their standards slide. Though the hallways were still clearly under renovation and had construction materials about, it didn't bother us any - we spend our time in the room.
The USB outlets! Haha. While this might not be a huge deal to some, the fancy new light switch/outlet combos they put in have a very, very bright white night-light that shine out the top of the outlet at all times. Convenient for some, except for those very sensitive to light while sleeping! I actually propped my room key up against the light to block it as best I could.
🇺🇸
Anonymous
10
July 2023
They are going under some renovations and I stayed in one of the newly renovated rooms. It was beautiful!! I was thoroughly surprised when I got upstairs and opened my door! Just beautiful!
From the outside and the lobby, it still looks like a “shabby” or “run down” hotel. I am sure they are going to renovate all of it, but it definitely needs some freshening up like they did to the upstairs!
🇺🇸
Lynne
8.2
April 2023
Everything was great except (see below). Checkin, rooms and checkout all without difficulty.
The breakfast was not good. I know whoever cooked was trying, but the gravy was too thick and cold. Biscuits were cold. Not sure what else was supposed to be hot but nothing else available. Did not do the pancakes so do not know about them. Other options were available but chose not to eat them.
🇺🇸
Allen
10
August 2022
When checking in the CSR, Curt, was friendly and professional. When I tried the keycard on the room door the door did not respond. He checked several times himself and when it didn't respond, he quickly provided an alternate room. The room has recently been upgraded. I really like the recessed lighting behind the panel as it kept the light from being bright. The beds were very comfortable and the new showers are really very nice. Douglas Inn has done a great job on their upgrades.
🇺🇸
Sandra
9.1
July 2023
Location was great. Right across from my son studio and eating places are close by. Cracker Barrell right behind Hotel. Didn’t eat the breakfast cause they don’t serve meat.
Nothing negative and the price was real reasonable online except the deposit is ridiculous never paid that much 250.00. That should be lowered.
Attractions
Tennessee Valley Railroad Museum
20.2miTennessee Aquarium
25.9miAttractions
Tennessee Valley Railroad Museum
20.2miTennessee Aquarium
25.9miAirports
Chattanooga Metropolitan Airport
21.1miFree parking
Business center
Free wifi
Fitness center
Air conditioning
Parking On Site
24-hour front desk
Kitchen
Non-smoking rooms
Wheelchair accessible
Kitchenware
Kitchenette
Elevator
Upper floors accessible by elevator
Free toiletries
Accessibility
Entire unit located on ground floor
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Wheelchair accessible
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Business Facilities
Business center
Fax/Photocopying
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Food & Drink
Tea/Coffee maker
Vending machine (drinks)
Vending machine (snacks)
Front Desk Services
24-hour front desk
Express check-in/out
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Interconnecting room(s) available
Non-smoking rooms
Pet Friendly
Smoke-free property
Internet
Free wifi
Kitchen
Dining table
Kitchen
Kitchenette
Kitchenware
Microwave
Oven
Refrigerator
Stovetop
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Radio
Satellite channels
Telephone
TV
Parking
Free parking
Parking On Site
Physical distancing
Contactless check-in/out
Room Amenities
Clothes rack
Iron
Sofa bed
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service/Alarm clock
Spa
Fitness center
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 21
Come and go whenever you want
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
Extra bed upon request
$25 per person per day
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for cribs.
Cash
Discover,
Diners Club,
American Express,
Mastercard,
Visa
This property does not accept cash.
Is it possible to stay with my pet at Douglas Inn & Suites?
Yes, you can stay with your pet at Douglas Inn & Suites. They allow pets, although there may be charges involved.
At what times are check-in and check-out at Douglas Inn & Suites?
The check-in time at Douglas Inn & Suites is 03:00 PM and check-out is at 11:00 AM.
Is there parking available at Douglas Inn & Suites?
Yes, there is ample parking available at Douglas Inn & Suites. Not only is the parking free and on site, but it is also public parking, meaning guests have easy access to park their vehicles without making any reservations.
What are the rates at Douglas Inn & Suites?
Douglas Inn & Suites has rates that begin from $90. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.
Which room categories can I book at Douglas Inn & Suites?
The types of rooms available at Douglas Inn & Suites include Family Suites, King Rooms, and Queen Rooms with Two Queen Beds. The Family Suite is the largest room, with a size of 614 sqft and can accommodate 5 adults and 3 children. The King Room is a double room, with a size of 248 sqft and accommodates 2 adults and 1 child. The Queen Room with Two Queen Beds is a quadruple room, with a size of 312 sqft and can accommodate 4 adults and 2 children. Smoking is not allowed in any of these rooms.
What activities does Douglas Inn & Suites offer?
Outdoor pool, Restaurant, Bar, Laundry facilities, Free parking, 24-hour front desk, Conference space The guests at Douglas Inn & Suites can make the most of their time by enjoying the leisure amenities offered by the hotel. They can start by relaxing and taking a dip in the outdoor pool, which provides a refreshing break from the daily routine. Additionally, guests can indulge in delicious meals at the hotel's restaurant and unwind with their favorite drinks at the bar. To ensure a stress-free stay, the hotel also offers laundry facilities and free parking. For guests who need to stay connected or catch up on work, the business center allows them to do so with ease. Those who prioritize their fitness routine can utilize the fitness center to keep up with their exercise regime. With the various leisure amenities available, guests at Douglas Inn & Suites can have an enjoyable and comfortable stay.
Which payment methods are supported by Douglas Inn & Suites?
Douglas Inn & Suites accepts the following payment methods: Discover, American Express, Mastercard, Visa, and Diners Club. Cash is not accepted for payment at the hotel.
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