Perfect experience! Staff was friendly, check in was easy, room was cool and dark. We were driving cross country so it wasn't a long stay. However, I really wanted to swim & there were 4 or 5 other hotels, WHO HAD POOLS LISTED AS AVAILABLE IN THEIR AMMENITIES, but their pools were closed. Booking.com seems to be letting just anybody list property on here and not holding anyone accountable for their false claims. I have had several negative experiences with them on this trip. Just before this hotel, booked at hotel 6 whom had said they had a pool available. They not only did not have a pool available, they did not even have a room available for me due to the fact that none of them were cleaned. What is the problem with listing your property accurately & if you have no rooms don't list it. I was already strapped for cash on this ride & they tide up $140 for over a week. So, my hats off to Best Western in Muskogee. The stay was excellent & I appreciate that much more than you know. The hot tub was amazing, too.

I have absolutely no complaints about this stay. The only thing close to negative is I wish you'd serve breakfast later. thanks!

Breakfast was good. Rosa was wonderful and did a great job. Lot of variety . Staff were all very friendly and helpful. Hope Rosa is treated well and gets regular time off. She is a great employee. All staff were great .

Our room was clean, but just beat up and in need of repairs . Floor lamp broken, missing shade, 1 shade broken and barely hanging on. Door to cabinet of frig was broken. Chair to desk broken. Was lacking correct number of towels/cloths first night. Ice machine broken on our floor. Elevator had same amount of spilled chips and dirt on floor our entire 3 night stay. Elevator panel filthy .

We slept in so we didn't try the breakfast. We swam in the pool a few times, and had a blast. It was a very nice stay. The staff was great!

The only thing that could've made it better would have been maybe the curtains being cleaned. And having a cup to make coffee. I'm sure if I would've asked for a cup, they would've gladly brought one. The staff were amazing while we were there!

the first thing I noticed was the well lit parking lot and the well groomed grounds. Beautiful lobby with brightly colored furnishings. It was extremely clean and smelled fresh. Check in was a breeze. Employees greeted us with a smile and we got to our room and it was so clean and nice. Large room with modern furnishings. I believe best western might just have the best cleaning practices in the industry. Great job best western Muskogee.

Staff was friendly room was clean. Location is far enough off main drag as to keep the noise down. Bed was comfortable.

We stayed for two nights and was billed for three. Bank statement showed a charge for the first night, then when the charge for the second night showed up it had the cost of two nights. The first charge is still pending, the second has cleared. I hope the first charge will be returned but it never should have been taken from my bank account to begin with.

All of the clerks at the front desk were awesome! We dealt mostly with "Renee", who was extremely friendly, helpful and was interested that our stay was as pleasant as possible.

The only thing we would have changed about our stay would be a softer mattress. But that's a matter of individual preference, not something that would keep us from going back.

the location was nice and the breakfast was good and available for a good amount of time

the mattress was NOT comfortable you can literally see the springs, everything else about the room was wonderful but the bed was so uncomfortable I couldn’t sleep

The location was quiet and ideal for my travel. The hot breakfast was a very nice compliment to mt stay - because I had to be at the work site very early and did not have much time for breakfast.

The room could have a little lighting.

Break during the week was better than typical select service hotels. Food was fresh. The room was large and convenient to the lobby and fitness center. Housekeeper replaced towels upon request, even though they were not cleaning stay overs

Towel bar fell off the wall, and the television was not programed, but it did have good channel selection. Thermostat was programmed warmer (71 degrees) but the outside temp was colder so we slept comfortable.

Good location, friendly staff, accommodating, comfortable beds. The breakfast and coffee were great!

The only feedback I would have is the coffee maker in the bathroom but many hotels store it there. Everything was clean and sanitary for our stay. Thank you!