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$3112173 Sugar Mountain Drive,, Sugar Mountain, 28604, North Carolina, United States
192 reviews
1/55
Indoor swimming pool
Free Private Parking
Free wifi
Fitness center
Sauna
Parking On Site
Mountain view
Kitchen
Welcome to The Highlands at Sugar, a charming 3-star apart hotel perched in the scenic heart of Banner Elk, North Carolina! Just a short 2.1mi from the vibrant city center, this mountain hideaway offers everything you need for an unforgettable escape, starting from an enticing price of $311. Imagine waking up to breathtaking mountain views and the crisp, fresh air of the Blue Ridge Mountains — it’s the perfect backdrop for adventure or relaxation.
Dive into the fun with a variety of amenities designed for your comfort and enjoyment. Take a splash in the indoor swimming pool, sweat it out in the free fitness center, or unwind in the sauna after a long day of exploration. Families will love the on-site playground, while couples can enjoy romantic evenings on their private balcony. With free parking, Wi-Fi, and kitchen facilities, you'll have the freedom to relax and enjoy your stay from the moment you check in!
Don’t just take our word for it—this enchanting retreat boasts 192 reviews that speak to the delightful experiences guests have had here. Each room is thoughtfully equipped with all the essentials and extras, including cozy non-smoking rooms, free toiletries, and kitchenware for those who cherish home-cooked meals. Whether you're hiking the trails or sipping hot cocoa on your balcony, The Highlands at Sugar invites you to create lasting memories amid the beauty of nature!
Now that you’re already imagining your delightful stay at The Highlands at Sugar, let’s talk about the variety of room options that'll let you settle in like you belong. Choose from the spacious One-Bedroom Suite, perfect for a cozy retreat with its king-size bed and a sofa bed that can host your little ones or a couple of friends. If you're traveling with a larger group, the Two-Bedroom Apartments offer an abundance of space and versatility, accommodating families or friends with comfort to spare. With room sizes ranging from 700 to a generous 1,195 square feet, there’s enough space for everyone to spread out, share stories, and make memories together.
At the Highlands, it’s all about creating an enchanting experience that you won’t forget. Picture yourselves gathering in the kitchen of your apartment, whipping up delicious meals with fresh ingredients from a local farmer's market. Or perhaps you’d prefer a leisurely day by the indoor pool, splashing around while the kids burn off some energy. As the evening falls, gather around on your private balcony enjoying the stunning sunset over the mountains, with the stars twinkling above as your perfect companion for relaxation. Each moment here is designed to help you weave together a tapestry of laughter, bonding, and adventure.
Don’t forget to venture out during your stay. The grand expanse of the Blue Ridge Mountains is calling! With miles of hiking trails just waiting to be explored, exhilarating outdoor activities, and charming towns nearby, there's something for everyone. Whether you're a thrill-seeker looking to hit the slopes in winter or a summer stargazer by night, your time at The Highlands at Sugar is bound to be filled with joy and wonder. Ready your bags—your mountain adventure awaits!
Closest airports
Tri-Cities Regional TN/VA Airport
38.4miAsheville Regional Airport
61miIndoor swimming pool
Free Private Parking
Free wifi
Fitness center
Sauna
Parking On Site
Mountain view
Kitchen
Non-smoking rooms
Kitchenware
Playground
Free toiletries
Balcony
Bathtub
Show 7 photos
2 Bedroom, 2 King Size Beds
2 King Size Beds
1 Sofa Bed
Kitchen
Balcony
Microwave
Flat-screen TV
x6
+
x4
More details
Room features 2 kings and 1 sofa bed - 1200 ft²
• Balcony • Mountain view • TV• Telephone • DVD Player • Video • Satellite channels • Hot tub • Iron • Sitting area • Fan • Washing machine • Heating • Carpeted • Fireplace • Sofa • Dryer • Wardrobe/Closet • Clothes rack • Shower • Spa tub • Toilet • Bathroom • Refrigerator • Microwave • Dishwasher • Kitchen • Dining area • Kitchenware • Oven• Stovetop • Toaster • Coffee machine • Outdoor furniture • Alarm clock
Show 18 photos
Suite, 1 Bedroom
1 King Size Bed
1 Sofa Bed
700 sqft
Mountain view
Kitchen
Private Bathroom
Bathtub
x4
+
x3
More details
Welcome to our spacious One-Bedroom Suite, a stylish and comfortable retreat perfect for families or groups of up to 4 adults and 3 children. With its spectacular mountain view, fully equipped kitchen, and luxurious amenities like a bathtub and fireplace, this suite offers the perfect blend of relaxation and convenience for your stay.
Show 32 photos
Apartment, 2 Bedroom
2 King Size Beds
2 Sofa Beds
1195 sqft
Mountain view
Kitchen
Balcony
Bathtub
x8
+
x7
More details
Experience the perfect family getaway in our spacious Two-Bedroom Apartment with Single Beds. This 1195 sqft room features breathtaking mountain views, a fully equipped kitchen, a cozy balcony, and all the amenities you need for a comfortable stay. Sleep soundly in our twin and king beds, and enjoy the convenience of a bathtub, washing machine, and free toiletries. With enough space to accommodate 8 adults and 7 children, this room is perfect for creating lasting memories with your loved ones.
Show 5 photos
Single Room
1 Sofa Bed
Kitchenette
Free wifi
Microwave
Flat-screen TV
x8
+
x6
More details
Room features 2 twin beds and 1 king bed and 1 sofa bed - 1200 ft²
balcony • Mountain view • Telephone • Radio • DVD Player • Video • Satellite channels • Flat-screen TV • Hot tub • Iron • Desk • Sitting area • Fan • Washing machine • Heating • Carpeted • Fireplace • Sofa • Dryer • Wardrobe/Closet • Clothes rack • Spa tub • Toilet • Bathroom • Bathtub or shower • Guest bathroom • Refrigerator • Microwave • Dishwasher • Kitchen • Dining area • Kitchenware • Oven• Stovetop • Toaster • Coffee machine • Outdoor furniture • Alarm clock
Show 5 photos
1 Bedroom
1 King Size Bed
1 Sofa Bed
Kitchenette
Balcony
Free wifi
Microwave
x4
+
x3
More details
Room features 1 king bed and 1 sofa bed
• Balcony • Mountain view • TV• Satellite channels • Hot tub • Iron • Sitting area • Fan • Washing machine • Heating • Carpeted • Fireplace • Sofa • Dryer • Wardrobe/Closet • Clothes rack • Shower • Spa tub • Toilet • Bathroom • Refrigerator • Microwave • Dishwasher • Kitchen • Dining area • Kitchenware • Oven• Stovetop • Toaster • Coffee machine • Outdoor furniture • Alarm clock
Show 5 photos
2 Bedroom, 2 Twin Beds
2 Twin Beds
Kitchen
Kitchenette
Balcony
Free wifi
+
More details
Show 7 photos
2 Bedroom
Kitchen
Balcony
Free wifi
Microwave
+
More details
Show 13 photos
Apartment, 1 Bedroom
More details
Room - 2 Twin
More details
8.1
192 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
David
8.2
January 2025
The spacious, fully equipped apartment unit 101-B offers two bedrooms, two bathrooms, and a two-story townhouse layout with two balconies. The interior stayed wonderfully warm despite the 15°F temperatures and gusty winds outside. The apartment boasts a stunning view of Beech Mountain, adding to its charm. The free shuttle service to the slopes was incredibly convenient, eliminating the need to use a car. Rides were readily available, including on-demand service via phone.
The clubhouse facilities could use some updates, particularly the pool and recreational room. The pool area was uncomfortably cold, making it uninviting for swimming or even lounging. Unfortunately, the jacuzzi was out of service during our stay, though we likely wouldn’t have used it due to the chilly pool deck. The apartment features a log fireplace, which is a nice touch, but no basic supplies like firewood or tools to light it are provided. Guests need to purchase everything themselves if they wish to use the fireplace.
Debbie
10
February 2024
We picked this location in Sugar Mountain because it was supposed to snow that week-end, we LOVE snow!! We were not disappointed!! The view, the condo, the location was awesome!! We would stay here again but hope the same people staying above us wasn't staying there. They walked like they were marching, even the light fixture above the dining room table was shaking and rattling. Very disappointing to have to here that the whole time, but I know it wasn't the owners fault! Just very rude people!! We would stay here again, when in the area or if we need to see some snow!!
Everything about the condo was great, just the rude, LOUD people above us, was not very pleasant!!
Paul
10
December 2023
The apartment was comfortable, spacious with an updated kitchen and floors. Great location for skiing at Sugar. Nice view of the mountains, beautiful sunset from the balcony, playground and outdoor checkers. The indoor playroom had boardgames, puzzles, a pingpong table, a pool table and a foosball. The pool is pretty large and the hot tub and sauna provided a nice relaxation after a full day of skiing.
The pool and hot tub area could be cleaner, standing puddles of water. It was adequate for the low price we paid and our expectations of an older property.
Stephanie
10
December 2024
Great location on Sugar Mountain with lovely views. The unit was cozy and spacious. Functional wood burning fireplace perfect for cold, winter nights. The in-unit dryer is very helpful for wet ski clothing. After a day on the slopes, the dry sauna and jacuzzi were relaxing. Check in & out was a breeze. Staff was pleasant. I look forward to our next trip!
Donna
10
June 2023
View was great, room was bigger than I expected, had a washer and dryer nice size living room, kitchen with bar seating as well as kitchen table two glass sliding doors! I never wanted to leave! Staff were friendly. One of the best vacations I've ever had at a great price. Will definitely be coming back.
No air condition so bring fans, although we left our sliding doors open with screens shut and we never got hot. It was a peaceful breeze and great view. No one bothered us, and it was still quiet and romantic that way!
Lydia
9.1
February 2023
Our 16-person group stayed in 2 apartments at the Highlands to go skiing at Sugar. For the cost, this place absolutely exceeded expectations. The view (see pictures) was spectacular, the extra blankets/bedding for the couch beds were great, and it was easy access to skiing (4 min drive or there was even a shuttle!). We used the kitchens to cook and they were in great working condition. We also loved the heated indoor pool (goes to 8 ft deep!) and the hot tub - it was a great place to hang out in the evenings.
The main building with the pool/hot tub could stand to be renovated, but it does seem like it is kept up well and cleaned. Shower water pressure wasn't extremely high but no big deal. Would have liked maybe a few more towels for the pool, but we used it probably more than most guests.
Ranka
8.2
February 2025
Stuff was very nice, it had everything one family need it. It was not the first class but there was enough for the value.
Even though we brought everything, salt, sugar etc. still I was very surprised that there was literally nothing there not even table salt and pepper…
Javon43
9.1
April 2024
Staff was super nice! Nice, cozy, great views.
The pool water was very cloudy and there should be more info about the shuttle bus. The bed in the unit I stayed in needs to be replaced. It's very uncomfortable & old. Also, the people in the unit above me walked like they had cement shoes- so loud!
Michael
8.2
June 2023
The views are amazing, the rooms have been updated and are comfortable.
The beds are a bit dated but comfortable enough for a few nights. Attention to fine detail is lax, but that didn't make the stay any less pleasant. The pool, game room, and bathrooms need updating in the "clubhouse". The hot tub left black goo all over my wife's backside but the pool was clean.
Mary
9.1
October 2023
We had a very good experience here. Everything was very nice clean and the views were absolutely beautiful. We were here for the woolly worm festival we will definitely come back.
The only bad thing that I did not like was the mattress on the pull out sofa was very uncomfortable and dated. That is the only problem that we had.
Airports
Tri-Cities Regional TN/VA Airport
38.4miAsheville Regional Airport
61miAirports
Tri-Cities Regional TN/VA Airport
38.4miAsheville Regional Airport
61miLocation
Indoor swimming pool
Free Private Parking
Free wifi
Fitness center
Sauna
Parking On Site
Mountain view
Kitchen
Non-smoking rooms
Kitchenware
Playground
Free toiletries
Balcony
Bathtub
Activities
Ping-pong
Pool table
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shared bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Entertainment & Family Services
Board games/Puzzles
Outdoor play equipment for kids
Playground
Food & Drink
Vending machine (drinks)
Vending machine (snacks)
Front Desk Services
Invoice provided
General
Carpeted
Family rooms
Heating
Non-smoking rooms
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Dishwasher
Dryer
Kitchen
Kitchenware
Microwave
Oven
Refrigerator
Stovetop
Toaster
Washing machine
Living Area
Dining area
Fireplace
Sitting area
Sofa
Media & Technology
Cable channels
DVD player
Flat-screen TV
Radio
Satellite channels
TV
Video
Outdoors
Balcony
BBQ facilities
Outdoor furniture
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Fan
Fold-up bed
Iron
Sofa bed
Spa
Fitness center
Indoor swimming pool
Sauna
View
Mountain view
From 16:00
Until 17:00
Guests are required to show a photo identification and credit card upon check-in
Until 10:00
Pets are not allowed.
WiFi is available in public areas and is free of charge.
The minimum age for check-in is 21
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
American Express,
Mastercard,
Discover,
Visa
This property does not accept cash.
What's the check-in and check-out schedule at The Highlands at Sugar?
The Highlands at Sugar accommodates check-ins starting from 04:00 PM and ending at 05:00 PM. The rooms should be vacated by 10:00 AM.
Does The Highlands at Sugar offer complimentary parking?
Yes, there is free public parking available at a nearby location.
What's the nightly rate at The Highlands at Sugar?
Starting rates at The Highlands at Sugar begin from $311. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.
What are the room types available at The Highlands at Sugar?
The hotel offers One-Bedroom Suites with a room size of 700 sqft, accommodating 4 adults and 3 children. Smoking is not allowed in these suites, which feature a King size bed and a Sofa Bed. The hotel also has Two-Bedroom Apartments, available with either Single Beds or King size beds, both offering a room size of 1195 sqft. These apartments accommodate 8 adults and 7 children and do not allow smoking. Both types of apartments also include Sofa Beds.
Which amenities can guests enjoy at The Highlands at Sugar?
Guests at The Highlands at Sugar by Capital Vacations can spend their time at the hotel enjoying a variety of leisure amenities. The hotel features an indoor swimming pool, offering a great option for guests to relax and unwind. Additionally, there is a hot tub/Jacuzzi and a sauna available for guests to enjoy a soothing and rejuvenating experience. Fitness enthusiasts can take advantage of the well-equipped fitness center, which allows guests to stay active during their stay.
In addition to the leisure amenities mentioned above, the hotel also offers other amenities such as BBQ facilities, providing guests with the opportunity to have a fun and enjoyable outdoor dining experience. The hotel also has a playground, offering a perfect place for children to have a great time. Lastly, the hotel features fireplaces, creating a cozy atmosphere for guests to gather and make lasting memories.
Can guests use a pool at The Highlands at Sugar?
The hotel has an indoor pool.
Does The Highlands at Sugar accept credit cards and cash payments?
The Highlands at Sugar by Capital Vacations does not accept cash payments. However, they do accept credit card payments including American Express, Mastercard, Discover, and Visa.
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