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8.4

(336 reviews)

Tru By Hilton Chicopee Springfield

8.4

(336 reviews)
440 Memorial Drive , Chicopee, MA 01020, US

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From$129
Minimum rate per night

Free parking

Pet Friendly

Indoor swimming pool

Free wifi

Air conditioning

Beach chairs/Loungers

24-hour front desk

Non-smoking rooms

Welcome to Tru By Hilton Chicopee Springfield, the perfect destination for your next exciting adventure in Chicopee, Massachusetts. Located just 2.1mi from the city center, this 3-star hotel offers a convenient and comfortable stay at an affordable starting price of $129.

With 336 reviews from previous guests, Tru By Hilton Chicopee Springfield has gained a reputation for excellence. The hotel provides a range of amenities, including a complimentary breakfast, free WiFi, and an indoor swimming pool. You'll also find a fitness center, picnic area, and terrace to ensure your stay is both relaxing and enjoyable.

Settle into one of the non-smoking rooms and enjoy the modern comforts such as air conditioning, a flat-screen TV, and a private bathroom with free toiletries. The hotel also offers pet-friendly accommodations, making it ideal for travelers with furry friends.

With its convenient location, comfortable rooms, and array of amenities, Tru By Hilton Chicopee Springfield is the perfect choice for your next stay in Chicopee, Massachusetts. Book your stay today and experience the best in hospitality and comfort.

After a long day of exploring Chicopee, Massachusetts, take a refreshing dip in the hotel's indoor swimming pool. This all-season pool ensures that you can enjoy a swim regardless of the weather outside. So whether it's a sunny summer day or a chilly winter evening, you can relax and unwind in the comfort of the Tru By Hilton Chicopee Springfield.

When it comes to payment options, Tru By Hilton Chicopee Springfield offers a variety of convenient methods. Cash is not accepted, but you can pay using American Express, Visa, Mastercard, Diners Club, or Discover. So you can feel at ease knowing that you have multiple payment options to choose from.

Tru By Hilton Chicopee Springfield offers a range of room types to accommodate different needs. From the spacious King Room with Mobility Accessible features to the cozy Queen Room with Two Queen Beds, there is a room to suit every traveler. Each room is non-smoking and features modern comforts such as air conditioning, a flat-screen TV, and a private bathroom with complimentary toiletries. So whether you're traveling alone or with your family, you can find a comfortable and inviting space to rest and recharge at Tru By Hilton Chicopee Springfield.

Closest airports

Westover Air Reserve Base / Metropolitan Airport

2.7mi

Bradley International Airport

17.1mi

Worcester Regional Airport

36.7mi

Most popular amenities

Free parking

Pet Friendly

Indoor swimming pool

Free wifi

Air conditioning

Beach chairs/Loungers

24-hour front desk

Non-smoking rooms

Bar

Fitness center

Elevator

Picnic area

Sun deck

Terrace

Wheelchair accessible

Business center

Upper floors accessible by elevator

Free toiletries

Private Bathroom

Parking On Site

Rooms

King Room - Mobility Accessible - Non-Smoking

1 King Size Bed

365 sqft

Private Bathroom

Flat-screen TV

Air conditioning

Tea/Coffee maker

+

Unwind in our spacious and welcoming King Room - Mobility Accessible - Non-Smoking, perfect for 2 adults and 1 child, featuring a comfortable King size bed, private bathroom, flat-screen TV, and air conditioning. Enjoy a relaxing stay with complimentary tea/coffee maker and free toiletries, and experience convenience with the elevator accessible upper floors.

Queen Room with Two Queen Beds - Hearing Accessible

2 Queen Size Beds

400 sqft

Private Bathroom

Flat-screen TV

Air conditioning

Tea/Coffee maker

x4

+

x3

Enjoy a comfortable stay in our Queen Room with Two Queen Beds - perfect for families or groups. This spacious and accessible room offers a private bathroom, flat-screen TV, and air conditioning, ensuring a relaxing and enjoyable stay for all guests.

Queen Room with Two Queen Beds

2 Queen Size Beds

280 sqft

Private Bathroom

Flat-screen TV

Air conditioning

Tea/Coffee maker

x4

+

x3

Welcome to our spacious Queen Room with Two Queen Beds! This quadruple room offers comfort and convenience for families or groups, with two queen beds accommodating up to 4 adults and 3 children. Enjoy a private bathroom, flat-screen TV, air conditioning, and a tea/coffee maker, making your stay even more enjoyable.

King Room

1 King Size Bed

225 sqft

Private Bathroom

Flat-screen TV

Air conditioning

Tea/Coffee maker

+

Indulge in the spacious comfort of our King Room, boasting a 226 sqft size and a luxurious King size bed. Enjoy modern conveniences such as a private bathroom, a flat-screen TV, and air conditioning while basking in the serene ambiance of our smoke-free environment.

King Room - Hearing Accessible

1 King Size Bed

365 sqft

Private Bathroom

Flat-screen TV

Air conditioning

Tea/Coffee maker

+

Welcome to our spacious King Room - Hearing Accessible! With a comfortable King size bed, private bathroom, flat-screen TV and air conditioning, this room is perfect for a relaxing stay. Enjoy the convenience of upper floors accessible by elevator, and the added comfort of free toiletries and a bathtub or shower.

Guest reviews

8.4

(336 reviews)
From$129
Minimum rate per night

Categories of assessments

Cleanliness

8.9

Comfort

8.8

Location

8.8

Facilities

8.7

Staff

8.8

Value for money

8.1

Wifi quality

8.4

Breakfast

7.4

Featured reviews:

🇺🇸

Yara

10

July 2021

Pool and employees

We stood for 2 days . Rented the room for an extra night . Got no sleep after giving several complaints about the person above us and the staff didn’t know the pool was shut down on morning or afternoon shift . They were still advising new check ins that there was a pool .

🇺🇸

Reyes

10

May 2021

Everything, I absolutely love it here, from the very polite staff, to the room, not to mention the HUGE walk in Shower.. My husband passed away in February & this place is now my happy place, I can't be alone at home because of anxiety, Thank you for my sanctuary!

Nothing!!!!

🇺🇸

Catherine

9.1

April 2022

I made my reservation through booking.com and I received a confirmation email, but when I arrived they couldn't find my reservation and the hotel was booked. It was late (11 pm) when we arrived and I drove from VA with my daughter for a college visit. Erica was working the front desk. She called booking.com to try and find my reservation and they were no help. Erica went above and beyond to make sure we could get a room! She and another night shift employee cleaned a room for us. Erica was awesome!!!Thank you again Erica!

Booking.com screwed up my reservation although they sent me a confirmation email the hotel did not have my reservation. Not sure I will use them again!!

🇺🇸

Jennifer

8.2

June 2022

Breakfast was good hot breakfast finally. Location is good shopping centers right across and restaurants nearby as well. I like that there is also information boards right by the elevators that tell you what can be done around the surrounding areas.

The fact that I had called before I got to the hotel and asked to have connected rooms right next to each other and when I got there it was not my request. I was given rooms across from each other. That was my big issue here. other than that, everything was fine.

🇺🇸

Shuba

8.2

July 2023

Great location, comfortable beds and decent breakfast

Rooms don't have closets or drawers or even any shelves. You have to keep everything right in your suitcase the whole time. It's a bit challenging if you've got kids and all the gear that goes with that. Probably not as much of an issue otherwise.

🇺🇸

Wilfa

10

April 2023

We had to wait a while for them to replemish eggs and sausage. Hot water ran out for tea but staff was helpful in getting a cup of hot water. The front desk person was not friendly and welcoming. Barely spoke just robotic With his head down. Didn't state how much deposit would would have been charged. I had to ask. Otherwise everything was great would stay here again.

🇺🇸

Tanishka

10

June 2021

Loved the cleaness and soap dispensers

🇺🇸

Kevin

10

July 2022

It was awesome. Eerything was very moderm and simply convenient. Clean room, friendly staff, nice swimming pool and a variety of nearby places to eat, Best part was the TV channels that were available at no additional cost. Wish I could have stay longer. Breakfast was amazing !

The view from our room was not so good. That is the onlything I can come up with, everything was great.

🇺🇸

Jennifer

8.2

October 2022

Breakfast was great. Staff was excellent. Pool area was clean and maintained. Nice sitting area in the lobby. Rooms were clean.

The mattresses were kind of hard. It was difficult to get comfortable and we werent told beforehand that they would hold for an amount higher than our reservation for our stay length. Which was kind of inconvenient.

🇺🇸

Edward

9.1

April 2021

New I like the bed Sheets Two types of pillows Like the windows shades The thermostat on the wall I’m always cold it was nice to have heat and or ac And I like that I was able to have the fan all night Like a white noise machine Perfect

The bathroom could of been Cleaner Hairs And trash behind the trash can in the bathroom The squeeze soap Cool idea but I had a hard hard time squeezing the tube plus the body soap was low in the shower So for staying one night and barely enough for the two shower I ended up using hand and it shampoo one And I’m glad they were not locked in the dispenser Next time I’ll bring my own Love the floor nice Quite Warm No echo Some places are doing floors but the room feel cold Nice job on that No usb or outlet by the area you had the desk One more by that Would of been nice

🇺🇸

Yara

10

July 2021

10

Pool and employees

We stood for 2 days . Rented the room for an extra night . Got no sleep after giving several complaints about the person above us and the staff didn’t know the pool was shut down on morning or afternoon shift . They were still advising new check ins that there was a pool .

🇺🇸

Reyes

10

May 2021

10

Everything, I absolutely love it here, from the very polite staff, to the room, not to mention the HUGE walk in Shower.. My husband passed away in February & this place is now my happy place, I can't be alone at home because of anxiety, Thank you for my sanctuary!

Nothing!!!!

🇺🇸

Catherine

9.1

April 2022

9.1

I made my reservation through booking.com and I received a confirmation email, but when I arrived they couldn't find my reservation and the hotel was booked. It was late (11 pm) when we arrived and I drove from VA with my daughter for a college visit. Erica was working the front desk. She called booking.com to try and find my reservation and they were no help. Erica went above and beyond to make sure we could get a room! She and another night shift employee cleaned a room for us. Erica was awesome!!!Thank you again Erica!

Booking.com screwed up my reservation although they sent me a confirmation email the hotel did not have my reservation. Not sure I will use them again!!

🇺🇸

Jennifer

8.2

June 2022

8.2

Breakfast was good hot breakfast finally. Location is good shopping centers right across and restaurants nearby as well. I like that there is also information boards right by the elevators that tell you what can be done around the surrounding areas.

The fact that I had called before I got to the hotel and asked to have connected rooms right next to each other and when I got there it was not my request. I was given rooms across from each other. That was my big issue here. other than that, everything was fine.

🇺🇸

Shuba

8.2

July 2023

8.2

Great location, comfortable beds and decent breakfast

Rooms don't have closets or drawers or even any shelves. You have to keep everything right in your suitcase the whole time. It's a bit challenging if you've got kids and all the gear that goes with that. Probably not as much of an issue otherwise.

🇺🇸

Wilfa

10

April 2023

10

We had to wait a while for them to replemish eggs and sausage. Hot water ran out for tea but staff was helpful in getting a cup of hot water. The front desk person was not friendly and welcoming. Barely spoke just robotic With his head down. Didn't state how much deposit would would have been charged. I had to ask. Otherwise everything was great would stay here again.

🇺🇸

Tanishka

10

June 2021

10

Loved the cleaness and soap dispensers

🇺🇸

Kevin

10

July 2022

10

It was awesome. Eerything was very moderm and simply convenient. Clean room, friendly staff, nice swimming pool and a variety of nearby places to eat, Best part was the TV channels that were available at no additional cost. Wish I could have stay longer. Breakfast was amazing !

The view from our room was not so good. That is the onlything I can come up with, everything was great.

🇺🇸

Jennifer

8.2

October 2022

8.2

Breakfast was great. Staff was excellent. Pool area was clean and maintained. Nice sitting area in the lobby. Rooms were clean.

The mattresses were kind of hard. It was difficult to get comfortable and we werent told beforehand that they would hold for an amount higher than our reservation for our stay length. Which was kind of inconvenient.

🇺🇸

Edward

9.1

April 2021

9.1

New I like the bed Sheets Two types of pillows Like the windows shades The thermostat on the wall I’m always cold it was nice to have heat and or ac And I like that I was able to have the fan all night Like a white noise machine Perfect

The bathroom could of been Cleaner Hairs And trash behind the trash can in the bathroom The squeeze soap Cool idea but I had a hard hard time squeezing the tube plus the body soap was low in the shower So for staying one night and barely enough for the two shower I ended up using hand and it shampoo one And I’m glad they were not locked in the dispenser Next time I’ll bring my own Love the floor nice Quite Warm No echo Some places are doing floors but the room feel cold Nice job on that No usb or outlet by the area you had the desk One more by that Would of been nice

Did you like the reviews about Tru By Hilton Chicopee Springfield ?

From$129
Minimum rate per night

Hotel surroundings Tru By Hilton Chicopee Springfield

Airport

Westover Air Reserve Base / Metropolitan Airport

2.7mi

Bradley International Airport

17.1mi

Worcester Regional Airport

36.7mi

Airport

Westover Air Reserve Base / Metropolitan Airport

2.7mi

Bradley International Airport

17.1mi

Worcester Regional Airport

36.7mi

Attraction

Six Flags New England

9.3mi

Old Sturbridge Village

25mi

Pools

Location

Indoor

Availability

All season

Amenities of Tru By Hilton Chicopee Springfield

Free parking

Pet Friendly

Indoor swimming pool

Free wifi

Air conditioning

Beach chairs/Loungers

24-hour front desk

Non-smoking rooms

Bar

Fitness center

Elevator

Picnic area

Sun deck

Terrace

Wheelchair accessible

Business center

Upper floors accessible by elevator

Free toiletries

Private Bathroom

Parking On Site

Amenities of Tru By Hilton Chicopee Springfield

Accessibility

Hearing accessible

Upper floors accessible by elevator

Wheelchair accessible

Activities

Game room

Golf course

Additional fee

Bathroom

Bathtub or shower

Free toiletries

Private Bathroom

Business Facilities

Business center

Fax/Photocopying

Cleaning Services

Daily housekeeping

Free

Dry cleaning

Additional fee

Laundry

Common Areas

Shared lounge/TV area

Food & Drink

Bar

Fruit

Free

Snack bar

Tea/Coffee maker

Wine/Champagne

Additional fee

Front Desk Services

24-hour front desk

Baggage storage

Express check-in/out

General

Air conditioning

Convenience store on site

Designated smoking area

Elevator

Facilities for disabled guests

Heating

Non-smoking rooms

Pet Friendly

Smoke-free property

Internet

Free wifi

Living Area

Sitting area

Media & Technology

Cable channels

Flat-screen TV

Telephone

Outdoors

Outdoor furniture

Picnic area

Sun deck

Terrace

Parking

Free parking

Parking On Site

Free

Physical distancing

Contactless check-in/out

Screens or physical barriers between staff and guests in appropriate areas

Safety & security

Safe

Safety features

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Services

Wake-up service/Alarm clock

Spa

Beach chairs/Loungers

Free

Fitness

Fitness center

Free

Indoor swimming pool

House rules - Tru By Hilton Chicopee Springfield

Tru By Hilton Chicopee Springfield takes special requests - add in the next step!
From$129
Minimum rate per night

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

Pets

Pets are not allowed.

Internet

WiFi is available in all areas and is free of charge.

Age restrictions

The minimum age for check-in is 21

Parking

Free public parking is available on site (reservation is not needed).

Children and beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

No capacity for extra beds or cribs.

Cards accepted at this property

Cash

Visa, 

Diners Club, 

Mastercard, 

American Express, 

Discover

This property does not accept cash.

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Children and beds

  • Cards accepted at this property

Fine print

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Frequently Asked Questions - Tru By Hilton Chicopee Springfield

Tru By Hilton Chicopee Springfield takes special requests - add in the next step!

What's the check-in and check-out schedule at Tru By Hilton Chicopee Springfield?

The timetable for guests at Tru By Hilton Chicopee Springfield is to check in post 3:00 PM and check out prior to 12:00 PM.

Is there parking available at Tru By Hilton Chicopee Springfield?

Yes, the Tru By Hilton Chicopee Springfield offers free public parking on site. No reservation is required for parking.

What are the rates at Tru By Hilton Chicopee Springfield?

Rates at Tru By Hilton Chicopee Springfield commence from $129. However, final pricing may depend on room choices and booking dates. Always input your stay dates for precise rates.

Which room categories can I book at Tru By Hilton Chicopee Springfield?

The hotel offers a variety of room types including King Rooms, Queen Rooms with Two Queen Beds, and mobility and hearing accessible rooms. Smoking is not allowed in any of the rooms. The rooms range in size from 226 sqft to 398 sqft. The King Rooms accommodate 2 adults and 1 child, while the Queen Rooms with Two Queen Beds accommodate 4 adults and 3 children. All rooms have either a King size bed or two Queen size beds.

What is there to do in Tru By Hilton Chicopee Springfield?

Guests at Tru By Hilton Chicopee Springfield can spend their time enjoying the hotel's indoor swimming pool. The pool is available all year round, providing a relaxing and refreshing escape for guests. Whether it's swimming laps or simply lounging around on the sun deck, the pool offers a great way to unwind and enjoy some leisure time.

In addition to the pool, guests can also make use of other leisure amenities such as the golf course and beach chairs/loungers. These amenities provide opportunities for outdoor recreation and relaxation.

For those looking to stay active during their stay, the hotel offers a fitness center where guests can exercise and work out. There is also a bar where guests can enjoy drinks and socialize.

Guests travelling for business purposes can benefit from the hotel's business center, which provides facilities for meetings and other work-related activities.

Overall, Tru By Hilton Chicopee Springfield offers a range of amenities to ensure guests have a comfortable and enjoyable stay.

Is there a swimming pool at Tru By Hilton Chicopee Springfield?

The hotel has one pool available. It is an indoor pool and is accessible all year round.

Are both cash and credit cards valid payment options at Tru By Hilton Chicopee Springfield?

No, cash is not a valid payment option at Tru By Hilton Chicopee Springfield. Only credit cards such as American Express, Visa, Mastercard, Diners Club, and Discover are accepted.