6.7
(162 reviews)SureStay Plus Hotel by Best Western Ottumwa
6.7
(162 reviews)Choose dates to view prices
Free parking
Indoor swimming pool
Free wifi
Air conditioning
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Fitness center
Welcome to SureStay Plus Hotel by Best Western Ottumwa! Located in Ottumwa, Iowa, our charming 3-star hotel offers comfortable accommodations and a range of amenities to make your stay enjoyable. You'll find us at 2813 N Court Rd, just 2.8mi from the city center.
With 162 reviews to back us up, you can trust that your stay with us will be a pleasant one. The hotel offers a complimentary breakfast to start your day off right. In addition, we have an array of amenities to make your stay even more enjoyable, including free parking, a pet-friendly policy (with extra charges), an indoor swimming pool, free wifi, and a fitness center. Our 24-hour front desk is always ready to assist you should you have any questions or needs.
SureStay Plus Hotel by Best Western Ottumwa offers a variety of room options to suit your needs. Each room comes with free toiletries, a bathtub, and a private bathroom. Additional amenities in our rooms include coffee machines, microwaves, refrigerators, and flat-screen TVs. We pride ourselves on our cleanliness and strive to ensure that your room is spotless upon arrival.
Come and experience the comfort and convenience of SureStay Plus Hotel by Best Western Ottumwa. With our impressive amenities, friendly staff, and affordable prices starting from $72, your stay in Ottumwa, Iowa will be one to remember.
If you're traveling with your furry friend, you'll be pleased to know that SureStay Plus Hotel by Best Western Ottumwa is a pet-friendly establishment. We understand that pets are an important part of the family, which is why we welcome them with open paws. Just keep in mind that charges may apply for bringing your pets along.
When it's time to unwind and relax, our hotel offers a fantastic indoor swimming pool. Whether it's a refreshing dip in the morning or a relaxing swim at the end of the day, our pool is available to guests of all ages, all year round. And for those who are seeking a unique pool experience, you'll be delighted to know that our pool is located on the rooftop, offering stunning views of the surrounding area.
At SureStay Plus Hotel by Best Western Ottumwa, we understand that flexibility is important when it comes to payment options. That's why we accept a range of payment methods including Diners Club, American Express, Visa, Mastercard, Discover, and Carte Blanche. However, please note that cash is not accepted at our hotel, so be sure to bring your preferred payment method along.
With a variety of room types available, we have something to suit everyone's needs. Whether you are a solo traveler, a couple, or a family, you'll find the perfect accommodation at our hotel. From our spacious King Rooms to our cozy Queen Rooms with Two Queen Beds, each room is equipped with free toiletries, a bathtub, and a private bathroom. Additionally, our rooms come with convenient amenities such as coffee machines, microwaves, refrigerators, and flat-screen TVs, ensuring a comfortable and enjoyable stay.
Most popular amenities
Free parking
Indoor swimming pool
Free wifi
Air conditioning
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Fitness center
Elevator
Wheelchair accessible
Business center
Upper floors accessible by elevator
Free toiletries
Bathtub
Private Bathroom
Parking On Site
Rooms
King Room - Mobility Accessible
1 King Size Bed
215 sqft
Private Bathroom
Bathtub
Microwave
Coffee machine
Welcome to our King Room - Mobility Accessible! This spacious and comfortable double room is perfect for two adults seeking a relaxing stay. Enjoy the convenience of a private bathroom, bathtub, microwave, coffee machine, and refrigerator. With included amenities like free toiletries and a hairdryer, your comfort is our priority. Plus, the room features an elevator for easy access to the upper floors.
King Room - Non-Smoking
1 King Size Bed
325 sqft
Private Bathroom
Bathtub
Microwave
Coffee machine
x4
Experience the utmost comfort in our spacious King Room, perfect for up to four adults. Unwind in the private bathroom with a bathtub, enjoy the convenience of a microwave and coffee machine, and relax with entertainment on the flat-screen TV, all within easy reach of the vibrant city.
Queen Room with Two Queen Beds
2 Queen Size Beds
130 sqft
Private Bathroom
Bathtub
Microwave
Coffee machine
x4
Welcome to our Queen Room with Two Queen Beds, a spacious and comfortable haven perfect for families or friends. Relax in our private bathroom with a bathtub, unwind while watching your favorite shows on the flat-screen TV, and enjoy the convenience of a microwave and coffee machine. With additional amenities like free toiletries and a hairdryer, your stay with us will be a memorable one.
King Room
1 King Size Bed
215 sqft
Private Bathroom
Bathtub
Microwave
Coffee machine
Indulge in luxury and relaxation with our spacious 215 sqft King Room, perfect for couples seeking a comfortable getaway. Enjoy the convenience of a private bathroom, bathtub, and premium amenities such as a microwave, coffee machine, and flat-screen TV.
King Room - Mobility Accessible with Roll-in Shower
1 King Size Bed
215 sqft
Private Bathroom
Bathtub
Microwave
Coffee machine
Experience the ultimate comfort in our spacious King Room - Mobility Accessible with Roll-in Shower. This elegant and modern room features a luxurious king size bed, a private bathroom with a convenient roll-in shower, and top-notch amenities including a microwave, coffee machine, and refrigerator.
Guest reviews
6.7
(162 reviews)Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
Wifi quality
Breakfast
Featured reviews:
Zavala
8.2
8.2
Almost all the staff was super friendly and helpful. Carolyn was so sweet and gave me run down of the town. I can assure you, if it wasn't for her, I don't think many people would stay there
The manager was the only person that was rude, tried accusing me of hoarding towels. I wasn't even at the hotel other than to sleep really. Gave him 5 dirty towels after being there 3 days and only gave me 1 back. And I was sharing a room so..
Lynda
10
10
The whole experience was excellent Very friendly. I had a small dog so I was grateful to stay close to an exit. I appreciated that very much Room was very clean and well stocked with towels The included breakfast was well set up. I enjoyed my stay and would recommend it to anyone
There was nothing I didn’t like
Nerleb
10
10
The staffs there were very supportive and great in their personality. they look at the need of our traveling from afar and they give us good room and it was an excellent atmosphere. The food was great and the coffee tasted great.
There was none that dissatisfied me. The only thing was the weather, snow time, but they tried to clean the place, There were some snow cleaners who were on-premises to clean the parking lot.
Richard
10
10
Staff was nice and friendly. They are pet friendly. They just finished a major remodel with a few minor touch ups to go.but still very clean . Great location
N/a
John
10
10
property was clean and decent. Awesome and friendly staff. Due to Covid pool is closed and house keeping is every certain days. Although it was limited it was an awesome stay for 9 days.
There was nothing there to not like but Covid restrictions limited services.
Neyazi
9.1
9.1
Clean, tidy and quiet
Danny
8.2
8.2
Staff was nice and helpful, very nice hotel
Lisa
8.2
8.2
the bed. we never sleep past 4 or 5 am but we didn’t wake up til between 9 or 10. great comfort in the bed
the swimming pool didn’t work. we had to have the staff find us a remote for the tv
Melvin
9.1
9.1
Very nice and convenient located.
Every thing was fine. The lady in charge of the kitchen could have use a little help as she also had to watch the front desk.
Shirley
9.1
9.1
Our room was very comfortable and what we asked for. Unfortunately the cold cereal had ants in it but they took care of it! The staff was very friendly and helpful.
Don't have any complaints.
Did you like the reviews about SureStay Plus Hotel by Best Western Ottumwa ?
Pools
Location
IndoorFeatures
RooftopAge restrictions
All agesAvailability
All seasonAmenities of SureStay Plus Hotel by Best Western Ottumwa
Free parking
Indoor swimming pool
Free wifi
Air conditioning
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Fitness center
Elevator
Wheelchair accessible
Business center
Upper floors accessible by elevator
Free toiletries
Bathtub
Private Bathroom
Parking On Site
Amenities of SureStay Plus Hotel by Best Western Ottumwa
Accessibility
Lowered sink
Raised toilet
Toilet with grab rails
Upper floors accessible by elevator
Visual aids (Braille)
Wheelchair accessible
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Business Facilities
Business center
Fax/Photocopying
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Vending machine (drinks)
Vending machine (snacks)
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Express check-in/out
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Heating
Non-smoking rooms
Pet Friendly
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Microwave
Refrigerator
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Radio
Telephone
TV
Outdoors
BBQ facilities
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Iron
Sofa bed
Safety & security
Carbon monoxide detector
CCTV in common areas
Fire extinguishers
Key card access
Safe
Smoke alarms
Safety features
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Fitness center
Indoor swimming pool
House rules - SureStay Plus Hotel by Best Western Ottumwa
SureStay Plus Hotel by Best Western Ottumwa takes special requests - add in the next step!Check-in
From 15:00
Check-out
Until 11:00
Pets
Pets are allowed. Charges may apply.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 21
Curfew
Come and go whenever you want
Parking
Free public parking is available on site (reservation is needed).
Children and beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
American Express,
Discover,
Diners Club,
Visa,
Mastercard,
Carte Blanche
This property does not accept cash.
Check-in / Check-out
Pets
Internet
Age restrictions
Curfew
Parking
Children and beds
Cards accepted at this property
Fine print
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Frequently Asked Questions - SureStay Plus Hotel by Best Western Ottumwa
SureStay Plus Hotel by Best Western Ottumwa takes special requests - add in the next step!Does SureStay Plus Hotel by Best Western Ottumwa allow guests to stay with pets?
Yes, you can stay with your pet at SureStay Plus Hotel by Best Western Ottumwa. Please note that charges may apply for having a pet in the room.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Ottumwa?
Guests at SureStay Plus Hotel by Best Western Ottumwa can check in starting from 3:00 PM and need to check out by 11:00 AM.
Can guests park for free at SureStay Plus Hotel by Best Western Ottumwa?
Yes, there is parking available at SureStay Plus Hotel by Best Western Ottumwa. The parking is on site and it is free for hotel guests. However, it is worth mentioning that parking reservation is required at this hotel.
What's the nightly rate at SureStay Plus Hotel by Best Western Ottumwa?
SureStay Plus Hotel by Best Western Ottumwa has a starting price of $72 for accommodations. Do remember that actual rates might deviate based on the room and date. Insert your dates for a detailed price view.
What types of rooms does SureStay Plus Hotel by Best Western Ottumwa offer?
The hotel offers a King Room with a King size bed and a Double occupancy. Smoking is not allowed in this room. There is also a Quadruple King Room with a King size bed and a larger room size of 323 sqft. The Queen Room with Two Queen Beds can accommodate four adults and has two Queen size beds. There are also two accessible rooms: a King Room - Mobility Accessible with a King size bed and a Roll-in Shower, and a King Room - Mobility Accessible, also with a King size bed. Both accessible rooms are non-smoking.
Which amenities can guests enjoy at SureStay Plus Hotel by Best Western Ottumwa?
Guests at SureStay Plus Hotel by Best Western Ottumwa can enjoy a range of leisure amenities during their stay. The hotel features an indoor swimming pool, providing guests with a relaxing and refreshing way to spend their time. Whether it's swimming laps or simply lounging by the poolside, guests of all ages can enjoy this amenity.
Additionally, the hotel offers beach chairs and loungers for guests to relax and soak up the sun. These comfortable seating options allow guests to unwind and enjoy the beautiful weather.
For those looking to stay active, the hotel also has a fitness center where guests can engage in a workout session. Whether it's cardio exercises or strength training, guests can maintain their fitness routine even while away from home.
Furthermore, the hotel provides a business center for guests who need to attend to work-related tasks. Additionally, BBQ facilities are available for guests who want to have a fun and delicious outdoor dining experience.
Does SureStay Plus Hotel by Best Western Ottumwa feature a pool area?
The hotel has one pool available. It is an indoor pool and is available all year round. There are no age restrictions mentioned. The pool also has a rooftop feature.
Which payment methods are supported by SureStay Plus Hotel by Best Western Ottumwa?
SureStay Plus Hotel by Best Western Ottumwa accepts payment through various methods such as Diners Club, American Express, Visa, Mastercard, Discover, and Carte Blanche. However, it does not accept cash payments.
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