/
7.6

658 reviews

The Willows Hotel

555 West Surf St, Chicago, 60657, US

Reservations:

+1-844-777-8820
7.6

658 reviews

Choose dates to view prices

Lobby or reception, Lounge/Bar in The Willows Hotel
Communal lounge/ TV room in The Willows Hotel
Bathroom in The Willows Hotel
Restaurant/Places to Eat in The Willows Hotel
Facade/entrance, Property Building in The Willows Hotel
Facade/entrance in The Willows Hotel
Property building, Patio/Outdoor Area in The Willows Hotel
Communal lounge/ TV room, Lobby/Reception in The Willows Hotel
Communal lounge/ TV room, Seating Area in The Willows Hotel
Food and drinks in The Willows Hotel
Bathroom in The Willows Hotel
Seating Area in The Willows Hotel
Photo of the whole room, Bed in The Willows Hotel
Decorative detail in The Willows Hotel
Other in The Willows Hotel
Staff, Lobby/Reception in The Willows Hotel
Food in The Willows Hotel
Bed in The Willows Hotel
Bed, Room Photo in The Willows Hotel
Bed in The Willows Hotel
Property Building in The Willows Hotel
Bed, Room Photo in The Willows Hotel
Living room, Seating Area in The Willows Hotel
Coffee/tea facilities in The Willows Hotel

1/24

The Willows Hotel
Lobby or reception, Lounge/Bar in The Willows HotelCommunal lounge/ TV room in The Willows HotelBathroom in The Willows HotelRestaurant/Places to Eat in The Willows HotelFacade/entrance, Property Building in The Willows HotelFacade/entrance in The Willows HotelProperty building, Patio/Outdoor Area in The Willows HotelCommunal lounge/ TV room, Lobby/Reception in The Willows HotelCommunal lounge/ TV room, Seating Area in The Willows HotelFood and drinks in The Willows HotelBathroom in The Willows HotelSeating Area in The Willows HotelPhoto of the whole room, Bed in The Willows HotelDecorative detail in The Willows HotelOther in The Willows HotelStaff, Lobby/Reception in The Willows HotelFood in The Willows HotelBed in The Willows HotelBed, Room Photo in The Willows HotelBed in The Willows HotelProperty Building in The Willows HotelBed, Room Photo in The Willows HotelLiving room, Seating Area in The Willows HotelCoffee/tea facilities in The Willows Hotel

From

$87

Call for great rates

+1-844-777-8820

Pet Friendly

Free wifi

Air conditioning

24-hour front desk

Non-smoking rooms

Fitness center

Elevator

Free toiletries

The Willows Hotel

Welcome to The Willows Hotel, a charming 3-star establishment located at 555 West Surf in the vibrant city of Chicago, Illinois. With its close proximity to the city center, only 5.8mi away, this hotel offers the perfect blend of convenience and comfort for your stay.

The Willows Hotel boasts 658 reviews, making it a trusted choice among travelers. Starting at just $87, this hotel offers a range of amenities to ensure a pleasant experience. Enjoy free WiFi, air conditioning, and a fitness center to keep you connected and in shape during your stay. The hotel also offers a 24-hour front desk and non-smoking rooms for your convenience. Additionally, golf enthusiasts can take advantage of the nearby golf course for some recreational fun.

This smoke-free property features a range of services to cater to your needs. From daily housekeeping and baggage storage to dry cleaning and laundry services, the hotel ensures that you have everything you need at your fingertips. Enjoy a drink at the snack bar and relax in the comfort of your room, equipped with a flat-screen TV, minibar, and private bathroom. With its excellent amenities and prime location, The Willows Hotel is the perfect choice for your Chicago adventure.

At The Willows Hotel, we understand that a comfortable and cozy room is essential for a memorable stay. We offer a variety of room types to suit every traveler's needs. Our Standard Queen Rooms are perfect for solo adventurers or couples, with a spacious 172 sqft of space and a comfortable queen-size bed. For those looking for a little extra luxury, our Executive King Rooms offer a generous 269 sqft of space and a plush king-size bed.

Traveling with family or friends? Our Deluxe Queen Rooms with Two Queen Beds are designed to accommodate up to 4 adults and 2 children, ensuring everyone has a restful night's sleep. Each of our rooms features modern amenities, including a flat-screen TV, minibar, and private bathroom, providing you with all the comforts of home.

Please note that all our rooms are smoke-free, ensuring a fresh and clean environment. With our range of room options, you're sure to find the perfect fit for your stay at The Willows Hotel.

When it comes to payment, please note that we do not accept cash. We gladly accept JCB, Discover, Diners Club, American Express, Mastercard, and Visa as payment methods. At The Willows Hotel, we strive to make your stay as seamless as possible, from check-in to check-out.

Closest airports

Chicago Midway International Airport

11.5mi

Chicago O'Hare International Airport

13.8mi

Most popular amenities

Pet Friendly

Free wifi

Air conditioning

24-hour front desk

Non-smoking rooms

Fitness center

Elevator

Free toiletries

Bathtub

Private Bathroom

Rooms

Executive King Room

1 King Size Bed

270 sqft

Private Bathroom

Bathtub

Minibar

Flat-screen TV

Welcome to our Executive King Room, a spacious and luxurious double room offering a comfortable king-size bed, a private bathroom with a bathtub, minibar, and a flat-screen TV. Indulge in the finest amenities including air conditioning, free toiletries, and a plush bathrobe. Perfect for couples seeking a relaxing and indulgent stay.

Standard Queen Room

1 Queen Size Bed

170 sqft

Private Bathroom

Bathtub

Minibar

Flat-screen TV

Indulge in comfort and relaxation in our Standard Queen Room, a spacious double room with a private bathroom, bathtub, and flat-screen TV. Enjoy a serene getaway with modern amenities such as air conditioning and a minibar, ensuring a memorable stay for you and your companion.

Deluxe Queen Room with Two Queen Beds

2 Queen Size Beds

280 sqft

Private Bathroom

Bathtub

Minibar

Flat-screen TV

x4

+

Indulge in comfort and space with our Deluxe Queen Room, featuring two queen beds and room for the whole family. Enjoy modern amenities such as a private bathroom, flat-screen TV, and complimentary toiletries for a truly memorable stay.

Small Queen

1 Queen Size Bed

120 sqft

Private Bathroom

Bathtub

Minibar

Flat-screen TV

Welcome to our Small Queen double room, perfect for a cozy and intimate stay. This 118 sqft space offers a comfortable Queen size bed, a private bathroom with a bathtub and shower, and a range of amenities including a minibar, flat-screen TV, and air conditioning.

Guest reviews

7.6

658 reviews

From

$87

Categories of assessments

Cleanliness

8.1

Comfort

8.1

Location

9

Facilities

7.4

Staff

8.4

Value for money

7.5

WiFi quality

7.7

Featured reviews:

🇦🇺

Tatiana

9.1

June 2023

Location was perfect for the bars on the north side and was near many great food options. Was also surrounded by public transport options that went straight into the centre of downtown. A nice, quieter vibe if you're looking for something low key but also with everything you need around you.

I wish the view wasn't a brick wall and that it was easier to control the temperature in the room as it was either super cold or super hot with no in between. I also wish the fridge had a bit more room for our own purchases as it was so full to the brim with mini bar items it was hard to fit your own in.

🇫🇮

Sanna

9.1

August 2023

The Willows hotel is located in the historical part of Chicago and is close to shops and restaurants. The location is really good and neighbourhood felt safe. The room served our family well as we had two large beds in one room. The hotel is old but it's been kept quite nicely. Staff was absolutely the best and was able to tell about the history of the building and the area itself.

As said, the hotel is old and although it's been kept quite nicely, it's a bit worn out. They do not serve breakfast but there were plenty of options close by.

🇺🇸

Beverly

9.1

July 2023

Charming neighborhood feel with easy access to downtown or lake shore by bus provided what we needed. We parked nearby for less ($25) than it would cost closer to downtown ($45-$79) and had a good night’s sleep. Ours was the more budget queen bed room which we read reviews before as small, dark with brick wall view out the window and ac unit as downsides, but for us the clean, comfy bed, minibar and coffee in the lobby along with super nice and helpful staff made this the perfect stay for us.

For a longer stay, I would choose a different room with a brighter window

🇺🇸

Carrie

10

March 2023

The character of the hotel was fantastic. The staff are very personable and helpful. Just being my teen daughter and me, there was no safety concern. Very spacious room with snacks / drinks in room for purchase (cheaper than gas station!). Lots of shops / restaurants close, super easy for Uber pick-up, and a neighborhood-feeling to the location, yet big city feel with the awesome character of The Willows.

Room views are limiting since top floor is 4th, apartments next door are same if not higher, and you're in the city (lots of buildings). However, the eclectic and historic frame of the hotel is worth it.

🇺🇸

Cervantes

10

January 2023

The Willows Hotel is a relaxing hotel with great ambiance. The location was great, within walking distance of stores like Walmart, Target, T.J Max and more. Safe neighborhood that’s alive and friendly, my partner and I arrived around 11p.m and we saw many people outside walking their dogs. Staff was friendly and helpful. No problems checking in or checking out. The room was spacious and even though the view wasn’t particularly amazing, it felt homey and allowed enough light to come in. The room was also very clean and included a snack area(not free but decently priced). The walls are on the thinner side but you really only hear anything in the hallway, not while in your actual room. Overall, really recommend this hotel! Good cheap stay for any reason!

N/A

🇺🇸

Julie

8.2

September 2021

Juan, the manager, was so kind, friendly and helpful! Everything was clean and the building, itself, was beautiful. We were in walking distance to SO many places to eat, have a drink, etc. Even walkable, though we didn't, to the DePaul Lincoln Park campus. Every person we met was so nice and helpful. We had a great time down the street, where we stopped for a drink, with the staff and locals. When we can afford Chicago prices, this will likely be our "home" when visiting our son at DePaul!

Our room was SUPER tiny, less than a foot on the right side of the bed and maybe 5 feet on the side by the entry door. The only mirror is in the bathroom so it is difficult to use following one's shower. The parking situation is outrageously expensive. And you need to be an absolute Ace at parallel parking to park on the street.

🇺🇸

Nmgolftraveller

8.2

November 2021

No breakfast due to Covid. Location was handy to restaurants and bus stops. Room size was nice. Room was cleaned well, housekeeping did a good job. In room snacks, although we did not utilize, were very affordable.

When we first arrived we were not greeted, when front desk person did arrive he was not friendly or welcoming at all. The next day there was a different employee, he was definitely more helpful. First impressions are important. It isn't always possible, but efforts should be made to place families with small children on lower floors. Our last two nights were filled with the rambunctious stomping on the floor above us. Bathroom improvements would be nice, the shower curtain rod was installed in a way that the curtain would not stay closed / in place making it impossible not to get the floor wet. More hooks for towels would be helpful.

🇺🇸

Gregory

10

August 2021

I have traveled the globe while working in the travel industry luxury sector. While traveling for leisure I appreciate accommodations that are welcoming with friendly and professional staff, cleanliness of the room. service offered (both those required by the hotel and when they go out of their way to make certain my needs are met). The staff at the Willows Hotel accomplished for someone with very high expectations. The location of the hotel, on a less traveled tree lined street in a very hectic city was a welcome respite from a day exploring Chicago. I highly recommend The Willows Hotel and welcome any questions you may have before you make your reservation.

More breakfast items that could be pre packaged due to COVID restrictions, The locations does not allow ease of parking on the streets and uses a nearby parking structure. IMO they could validate parking tickets for said parking.

🇺🇸

Jontelle

8.2

December 2021

Nice boutique hotel. Clean and rooms are a good size with a refrigerator. The price was the best value in the area. Grocery store is steps away, as well as public transportation. Great little neighborhood. Parking garage is across the street above the grocery store-not connected to hotel but close by.

TV had a mind of its own, hard to change channels. The front desk is not really staffed. You’ll need to ring bell or call the hotel to get someone up front to assist.

🇺🇸

Lisa

10

April 2023

The hotel is in a very cute area with tons of walkable shops, bodegas, stores and restaurants easy to find and easy to access. We also really loved the staff Tony was excellent and made our trip a great one!

There wasn’t anything major that we disliked just that it didn’t have a hair dryer but that was absolutely minimal and didn’t detract from our stay at all.

🇦🇺

Tatiana

9.1

June 2023

9.1

Location was perfect for the bars on the north side and was near many great food options. Was also surrounded by public transport options that went straight into the centre of downtown. A nice, quieter vibe if you're looking for something low key but also with everything you need around you.

I wish the view wasn't a brick wall and that it was easier to control the temperature in the room as it was either super cold or super hot with no in between. I also wish the fridge had a bit more room for our own purchases as it was so full to the brim with mini bar items it was hard to fit your own in.

🇫🇮

Sanna

9.1

August 2023

9.1

The Willows hotel is located in the historical part of Chicago and is close to shops and restaurants. The location is really good and neighbourhood felt safe. The room served our family well as we had two large beds in one room. The hotel is old but it's been kept quite nicely. Staff was absolutely the best and was able to tell about the history of the building and the area itself.

As said, the hotel is old and although it's been kept quite nicely, it's a bit worn out. They do not serve breakfast but there were plenty of options close by.

🇺🇸

Beverly

9.1

July 2023

9.1

Charming neighborhood feel with easy access to downtown or lake shore by bus provided what we needed. We parked nearby for less ($25) than it would cost closer to downtown ($45-$79) and had a good night’s sleep. Ours was the more budget queen bed room which we read reviews before as small, dark with brick wall view out the window and ac unit as downsides, but for us the clean, comfy bed, minibar and coffee in the lobby along with super nice and helpful staff made this the perfect stay for us.

For a longer stay, I would choose a different room with a brighter window

🇺🇸

Carrie

10

March 2023

10

The character of the hotel was fantastic. The staff are very personable and helpful. Just being my teen daughter and me, there was no safety concern. Very spacious room with snacks / drinks in room for purchase (cheaper than gas station!). Lots of shops / restaurants close, super easy for Uber pick-up, and a neighborhood-feeling to the location, yet big city feel with the awesome character of The Willows.

Room views are limiting since top floor is 4th, apartments next door are same if not higher, and you're in the city (lots of buildings). However, the eclectic and historic frame of the hotel is worth it.

🇺🇸

Cervantes

10

January 2023

10

The Willows Hotel is a relaxing hotel with great ambiance. The location was great, within walking distance of stores like Walmart, Target, T.J Max and more. Safe neighborhood that’s alive and friendly, my partner and I arrived around 11p.m and we saw many people outside walking their dogs. Staff was friendly and helpful. No problems checking in or checking out. The room was spacious and even though the view wasn’t particularly amazing, it felt homey and allowed enough light to come in. The room was also very clean and included a snack area(not free but decently priced). The walls are on the thinner side but you really only hear anything in the hallway, not while in your actual room. Overall, really recommend this hotel! Good cheap stay for any reason!

N/A

🇺🇸

Julie

8.2

September 2021

8.2

Juan, the manager, was so kind, friendly and helpful! Everything was clean and the building, itself, was beautiful. We were in walking distance to SO many places to eat, have a drink, etc. Even walkable, though we didn't, to the DePaul Lincoln Park campus. Every person we met was so nice and helpful. We had a great time down the street, where we stopped for a drink, with the staff and locals. When we can afford Chicago prices, this will likely be our "home" when visiting our son at DePaul!

Our room was SUPER tiny, less than a foot on the right side of the bed and maybe 5 feet on the side by the entry door. The only mirror is in the bathroom so it is difficult to use following one's shower. The parking situation is outrageously expensive. And you need to be an absolute Ace at parallel parking to park on the street.

🇺🇸

Nmgolftraveller

8.2

November 2021

8.2

No breakfast due to Covid. Location was handy to restaurants and bus stops. Room size was nice. Room was cleaned well, housekeeping did a good job. In room snacks, although we did not utilize, were very affordable.

When we first arrived we were not greeted, when front desk person did arrive he was not friendly or welcoming at all. The next day there was a different employee, he was definitely more helpful. First impressions are important. It isn't always possible, but efforts should be made to place families with small children on lower floors. Our last two nights were filled with the rambunctious stomping on the floor above us. Bathroom improvements would be nice, the shower curtain rod was installed in a way that the curtain would not stay closed / in place making it impossible not to get the floor wet. More hooks for towels would be helpful.

🇺🇸

Gregory

10

August 2021

10

I have traveled the globe while working in the travel industry luxury sector. While traveling for leisure I appreciate accommodations that are welcoming with friendly and professional staff, cleanliness of the room. service offered (both those required by the hotel and when they go out of their way to make certain my needs are met). The staff at the Willows Hotel accomplished for someone with very high expectations. The location of the hotel, on a less traveled tree lined street in a very hectic city was a welcome respite from a day exploring Chicago. I highly recommend The Willows Hotel and welcome any questions you may have before you make your reservation.

More breakfast items that could be pre packaged due to COVID restrictions, The locations does not allow ease of parking on the streets and uses a nearby parking structure. IMO they could validate parking tickets for said parking.

🇺🇸

Jontelle

8.2

December 2021

8.2

Nice boutique hotel. Clean and rooms are a good size with a refrigerator. The price was the best value in the area. Grocery store is steps away, as well as public transportation. Great little neighborhood. Parking garage is across the street above the grocery store-not connected to hotel but close by.

TV had a mind of its own, hard to change channels. The front desk is not really staffed. You’ll need to ring bell or call the hotel to get someone up front to assist.

🇺🇸

Lisa

10

April 2023

10

The hotel is in a very cute area with tons of walkable shops, bodegas, stores and restaurants easy to find and easy to access. We also really loved the staff Tony was excellent and made our trip a great one!

There wasn’t anything major that we disliked just that it didn’t have a hair dryer but that was absolutely minimal and didn’t detract from our stay at all.

Points of Interest Around The Willows Hotel

Attractions

Trickery

0.8mi

Wrigley Field

1.1mi

Wrigleyville

1.2mi

Chicago Loop

2.5mi

Chicago River

3.3mi

Chicago Pedway

3.4mi

Marquette Building

3.8mi

Chicago Board of Trade Building

3.9mi

United Center

4mi

Harold Washington Library Center (Chicago Public Library)

4.1mi

Shedd Aquarium

4.8mi

Chicago Chinatown

5.6mi

Prairie Avenue Historic District

5.7mi

University of Chicago

10.2mi

Jackson Park

10.7mi

Attractions

Trickery

0.8mi

Wrigley Field

1.1mi

Wrigleyville

1.2mi

Chicago Loop

2.5mi

Chicago River

3.3mi

Chicago Pedway

3.4mi

Marquette Building

3.8mi

Chicago Board of Trade Building

3.9mi

United Center

4mi

Harold Washington Library Center (Chicago Public Library)

4.1mi

Shedd Aquarium

4.8mi

Chicago Chinatown

5.6mi

Prairie Avenue Historic District

5.7mi

University of Chicago

10.2mi

Jackson Park

10.7mi

Airports

Chicago Midway International Airport

11.5mi

Chicago O'Hare International Airport

13.8mi

Amenities of The Willows Hotel

Pet Friendly

Free wifi

Air conditioning

24-hour front desk

Non-smoking rooms

Fitness center

Elevator

Free toiletries

Bathtub

Private Bathroom

Amenities of The Willows Hotel

Activities

Bar crawls

Additional fee

Golf course

Additional fee

Movie nights

Additional fee

Stand-up comedy

Additional fee

Bathroom

Bathrobe

Bathtub

Free toiletries

Hairdryer

Private Bathroom

Shower

Toilet

Toilet paper

Towels

Bedroom

Alarm clock

Linens

Business Facilities

Fax/Photocopying

Free

Cleaning Services

Daily housekeeping

Free

Dry cleaning

Additional fee

Laundry

Additional fee

Food & Drink

Fruit

Free

Minibar

Snack bar

Wine/Champagne

Additional fee

Food & drink safety

Food can be delivered to guest accommodation

Front Desk Services

24-hour front desk

Baggage storage

Free

Concierge

General

Air conditioning

Carpeted

Elevator

Heating

Ironing facilities

Non-smoking rooms

Pet Friendly

Smoke-free property

Internet

Free wifi

Living Area

Desk

Media & Technology

Cable channels

Flat-screen TV

Telephone

Parking

Parking

Additional fee

Physical distancing

Cashless payment available

Screens or physical barriers between staff and guests in appropriate areas

Room Amenities

Iron

Safety & security

Safe

Free

Safety features

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Spa

Fitness

Fitness center

Free

Stay rules - The Willows Hotel

From

$87
  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - The Willows Hotel

What's the check-in and check-out schedule at The Willows Hotel?

When you book a stay at The Willows Hotel, you can access your room from 03:00 PM and should leave by 11:00 AM.

Does The Willows Hotel come with parking?

Yes, The Willows Hotel does provide parking for its guests. The hotel offers public parking at a nearby location for a price of $25 per day. Reserving a parking spot in advance is not required.

How much does a stay at The Willows Hotel cost?

Starting rates at The Willows Hotel begin from $87. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.

What types of rooms does The Willows Hotel offer?

The Willows Hotel offers a variety of room options including Standard Queen Rooms, Executive King Rooms, Deluxe Queen Rooms with Two Queen Beds, and Small Queen Rooms. All rooms are non-smoking and accommodate 2 adults, except for the Deluxe Queen Room which can accommodate 4 adults and 2 children. Bed sizes range from Queen to King. Room sizes vary from 118 sqft to 280 sqft.

Where can guests find entertainment in The Willows Hotel?

At The Willows Hotel, guests have a range of leisure amenities to enjoy during their stay. They can start their day by playing a round of golf at the hotel's golf course. The golf course provides a beautiful setting and an opportunity for guests to relax and enjoy the outdoors.

For those looking to stay active, the hotel offers a well-equipped fitness center. Guests can make use of the latest exercise equipment and work out at their convenience.

In the evenings, guests can unwind with movie nights and stand-up comedy shows. These entertainment options provide a fun and relaxing atmosphere for guests to enjoy.

With the golf course, fitness center, movie nights, and stand-up comedy shows, guests at The Willows hotel can have an enjoyable and memorable stay filled with leisure activities.

Does The Willows Hotel accept credit cards?

No, The Willows Hotel does not accept cash. However, they accept credit cards such as JCB, Discover, Diners Club, American Express, Mastercard, and Visa.