SpringHill Suites by Marriott Los Angeles Downey

9.1

We enjoyed a very nice room with a comfortable bed, great climate control, and a nice living and workspace. The bathroom was large and nice. The room is very large and seating in the room is quite comfortable. The lobby is very nice and has a complimentary full buffet which was very good. There is a wine social in the evening which we did not attend. The front desk staff was very friendly and helpful. The location of the hotel is convenient to anything major in Downey. This hotel is quite new and still has a fresh feel.

We had asked for a room on a high floor and upon arrival received a room on the first floor. This was changed to one on the second floor which was a wheelchair-accessible room. Not really a problem though.

10

The beds were really comfortable. I liked that the room that i got was on the same floor as the pool. The pool was great, there were lounge chairs and the water was nice and warm.

They need to do better about stains on the sheets, i had to ask for two clean sheets. I also think they should add potatoes to the breakfast. I didn't like that the cars would drive really fast in the parking lot and there are no speed pumps. I was sitting in the lobby having a drink and I was sitting by a big window and it was scary how the cars would drive really fast and it looked like they could almost drive right into the window.

10

I like that the hotel is kinda towards the back of the lot ... breakfast was free and delicious.... the morning staff were very welcoming and respectful it does feel like a small hotel but that makes for better service also dunkin donut in the same lot and across the street was stonewood mall

The hallway temperature... weather was cold so leaving the room to walk down the hallway was really cold

8.2

The rooms were clean, everything what is necessary for comfort stay was at place. Breakfast is not perfect, but for US is quite good. Good location of the hotel, malls, groceries, entertainment are close to the hotel. Parking is available.

There was a confusion with payment rates and could not find my reservation, so took a lot of time to check-in, after the long drive was not good. Take time to go to the center.

9.1

I like the services that I could check in a little bit early with no problem and that it’s clean and staff with a very good vibe polite just wished breakfast was open longer from desk staff was nice

Bathroom door was not able to close and very short time in breakfast time parking was not secure no security just open to any one to walk in parking lot

9.1

Breakfast was ok. I have had better, but for the price I can’t complain.

The air conditioner- it won’t go lower than 67. When I checked in it was at 71. I quickly tried to lower it to 65 but it wouldn’t. As the staff informed me it’s possible the room was not used but to give it some time since 67 is a bit cold. It eventually cooled down. I guess you can chalk it up to me and my personal summers.

9.1

It was great for a small hotel, made it cozy, and yet it felt like a more like a big luxury type of hotel. Staff was super friendly. Pull out trundle bed.

Staff could have direct us which way to go when we got our room. The bed lights did not work. And the big light in the living room was out too

8.2

Nice helpful staff, cleanliness, a great location for us.

Breakfast was quite disappointing with plastic cutlery and paper plates, cheese burgers in a morning isn't a great idea first thing in the morning for breakfast, also the bar was closed, we expected better from a marriot.

10

The room was very nice with new furniture and it was a nice feeling. We also enjoyed the breakfast with few choices that were available, but enough. The location was very quiet and near to a Starbucks place.

10

very clean area the stay was awesome breakfast was really good ..

I didn’t like the bathroom door .. it’s fancy but I feel like it see through and when you shut it there’s a gap you can see through on the side

Accessibility

Bathroom

Food & Drink

Front Desk Services

General

Outdoors

Parking

Spa

Pets

Pets may not be allowed

Internet

Wifi may not be available

Age restrictions

Age restriction may apply

Parking

Private parking is available on site (reservation is not needed) and costs USD 12 per day.

Children and beds

Crib and extra bed policies

No capacity for extra beds or cribs.

Cards accepted at this property