/
8.4

555 reviews

Windmill Suites Surprise, Ascend Hotel Collection

12545 West Bell Road, Surprise, AZ 85374, US

Reservations:

1-833-728-2041
8.4

555 reviews

Choose dates to view prices

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From

$266

Min. rate per night

Call for great rates

1-833-728-2041

Free parking

Pet Friendly

Outdoor swimming pool

Free wifi

Air conditioning

Beach umbrellas

Beach chairs/Loungers

24-hour front desk

Welcome to Windmill Suites Surprise, a delightful 3-star hotel located in the heart of Surprise, Arizona. Just a short 0.5mi from the city center, this hotel offers a convenient and accessible location for travelers.

With an impressive 555 reviews, this hotel is sure to please even the most discerning traveler. The Windmill Suites Surprise boasts a range of fantastic amenities such as free parking, a pet-friendly policy, an outdoor swimming pool, and complimentary WiFi. Start your day off right with a delicious breakfast and take advantage of the free toiletries and private bathroom in each room.

Prices start from an affordable $266, ensuring that this hotel is not only comfortable but also great value for money. The Windmill Suites Surprise is the perfect place to relax and unwind after a long day of exploring all that Surprise has to offer. Book your stay today and experience the charm and comfort of this delightful hotel.

When staying at Windmill Suites Surprise, you'll have the opportunity to take a refreshing dip in our outdoor swimming pool. Perfect for all seasons, the pool is heated to ensure your comfort. Whether you want to cool off on a hot Arizona day or relax with a leisurely swim, our pool is the ideal spot to unwind and enjoy the sunshine. Take advantage of this fantastic amenity and make the most of your stay at our delightful hotel.

At Windmill Suites Surprise, we strive to make your stay as convenient as possible. That's why we offer a variety of accepted payment methods. We accept American Express, Visa, Discover, Diners Club, and Mastercard, ensuring that you can choose the payment option that works best for you. Please note that cash is not accepted at our hotel. Rest easy knowing that you can settle your bill hassle-free with one of our accepted payment methods.

When it comes to comfortable accommodations, Windmill Suites Surprise offers a variety of room types to suit your needs. Our King Suite with Patio is perfect for those who appreciate a little outdoor space, while our View Suite with Two Double Beds is an excellent choice for families or larger groups. Each room is thoughtfully designed and features amenities such as complimentary WiFi, free toiletries, and a private bathroom. Rest peacefully in our cozy beds and wake up refreshed, ready to explore all that Surprise has to offer.

The Windmill Suites Surprise is your gateway to a delightful stay in the heart of Surprise, Arizona. With our impressive amenities, reasonable prices, and convenient location, your vacation is sure to be memorable. Book your stay today and experience the charm and comfort of our delightful hotel. We can't wait to welcome you!

Closest airports

Phoenix Sky Harbor International Airport

23.7mi

Phoenix-Mesa Gateway Airport

44.6mi

Most popular amenities

Free parking

Pet Friendly

Outdoor swimming pool

Free wifi

Air conditioning

Beach umbrellas

Beach chairs/Loungers

24-hour front desk

Non-smoking rooms

Fitness center

Elevator

Picnic area

Sun deck

Garden

Business center

Free toiletries

Private Bathroom

Parking On Site

Rooms

View Suite with Two Double Beds

2 Double Bedsand

1 Sofa Bed

495 sqft

Private Bathroom

Microwave

Minibar

Coffee machine

x6

+

x4

Experience breathtaking views and spacious comfort in our View Suite with Two Double Beds. This family-friendly room offers 495 sqft of relaxation, with accommodations for up to 6 adults and 4 children. Complete with convenient amenities like a private bathroom, microwave, minibar, and flat-screen TV, your stay will be both memorable and enjoyable.

King Suite with View

1 King Size Bedand

1 Sofa Bed

495 sqft

Private Bathroom

Microwave

Minibar

Coffee machine

x4

+

x3

Experience luxury in our spacious King Suite with a stunning view. This family-friendly room offers ample space, modern amenities such as a private bathroom and a flat-screen TV, and can comfortably accommodate 4 adults and 3 children.

Suite with Two Double Beds - Patio

1 Sofa Bedand

1 Double Bed

495 sqft

Private Bathroom

Microwave

Minibar

Coffee machine

x3

+

x4

Indulge in the spaciousness of our Suite with Two Double Beds and Patio, boasting 495 sqft of comfort and modern amenities like a private bathroom, microwave, and flat-screen TV. Perfect for a family getaway, accommodate up to 3 adults and 4 children in the cozy double bed and sofa bed.

Standard King Suite

1 King Size Bedand

1 Sofa Bed

495 sqft

Private Bathroom

Microwave

Minibar

Coffee machine

x4

+

x3

Experience the comfort of our spacious Standard King Suite - perfect for families with its generous size and accommodation for up to 4 adults and 3 children. Enjoy a range of amenities including a private bathroom, microwave, minibar, and flat-screen TV, ensuring a relaxing stay for all.

King Suite with Patio

1 Sofa Bedand

1 King Size Bed

495 sqft

Private Bathroom

Microwave

Minibar

Coffee machine

x4

+

x3

Experience luxury and comfort in our spacious King Suite with Patio. This suite features a private bathroom, a cozy sitting area, and all the amenities you need to feel at home, including a microwave, minibar, and flat-screen TV. Perfect for families or groups, this suite accommodates up to 4 adults and 3 children, ensuring everyone has a comfortable stay.

Standard Suite with Two Double Beds

2 Double Bedsand

1 Sofa Bed

495 sqft

Private Bathroom

Microwave

Minibar

Coffee machine

x4

+

x4

Experience the ultimate comfort in our spacious Standard Suite, featuring two double beds and a sofa bed, perfect for accommodating up to 4 adults and 4 children. Enjoy modern amenities such as a private bathroom, microwave, minibar, coffee machine, and flat-screen TV, all designed to make your stay unforgettable.

King Suite - Accessible

1 Sofa Bedand

1 King Size Bed

495 sqft

Private Bathroom

Microwave

Minibar

Coffee machine

x4

+

x3

Welcome to our spacious and luxurious King Suite - Accessible! This suite features a generous size of 495 sqft, a comfortable King size bed, a sofa bed, and a range of amenities, including a private bathroom, microwave, minibar, coffee machine, and a flat-screen TV. With the ability to accommodate 4 adults and 3 children, it's the perfect choice for families or groups seeking a relaxing and enjoyable stay.

Guest reviews

8.4

(555 reviews)

From

$266

Min. rate per night

Categories of assessments

Cleanliness

8.7

Comfort

8.8

Location

8.9

Facilities

8.4

Staff

9

Value for money

8.4

Wifi quality

8.1

Breakfast

6.6

Featured reviews:

🇺🇸

Jane

8.2

April 2023

Great location. Fountain, pond, grass, birds. Nice room, responsive staff. Linens were good quality and bright white. Roll-in shower with flip down, wall-mounted shower stool. Great outdoor lighting. I felt very safe there.

The sofa (bed) and upholstered chair were not clean. Old and stained. The grab bar by the toilet wasn't securely mounted or was loose. No layout of the facilities/amenities available. A little pricey for the age/upkeep of the property.

🇺🇸

Rebecca

9.1

October 2022

Very clean property with exceptionally friendly staff! Anthony at the front desk was friendly and outgoing. He was helping several people at once and was sincere in his care and concern.

Not in the best area. We went out to our vehicle about 7:30 in the evening and there were several homeless people hanging out near the side entry door “B.” They were conversating about drug use and that made us uncomfortable. Burger King also shares the parking lot/street area and twice I witnessed men approaching the cars in the Drive Thru, and then saw two of the men enter into the gate secured trash area. The hotel itself was very clean, and we loved the room! Not the best area for those that like to be out at night, or enjoy a morning walk in the neighborhood.

🇺🇸

Deborah

9.1

October 2022

Location is easy to access & close to restaurants & shopping. Facilities were clean and with a couple of exceptions (ice machines at one end of each floor were out of order, elevator was super noisy) in good repair. Pool & outside area are very nice. Good breakfast & staff are very friendly and go out of their way to be helpful.

Daily maid service was not provided, only after every third night unless requested. When I’m paying $100+ per night to stay somewhere it’s nice to have the bed made & trash emptied daily.

🇺🇸

Susan

8.2

December 2021

Room and accommodations were very good. Breakfast staff was very pleasant and helpful. The food was good.

No one during our stay came in to make the bed or provide clean sheets. On the fourth day, I went to the office to tell them and was told it was an oversight. The person at the desk gave me three clean towels and wash rags because we were totally out. She said someone would come in and clean the next day and provide clean linens. That didn't happen so I went to the office again. I cleaned the waste baskets and put trash in the hall. If this situation was due to Covid, I would have preferred to be informed when we arrived that I needed to get my own linens and clean out the trash. If not, the hotel staff needs to be held accountable.

🇺🇸

Melinda

8.2

September 2022

We liked the overall suite set up/decore & the dividing doors.Corner kitchen was designed perfectly.Walk in Shower so convenient.Pool was a great size. Front staff Ami & Breakfast server (Maria)was very professional and friendly.Ami adjusted check in time,which helped us out a lot since we came in from out of state.

Pool could have been cleaner,no pool towels available in the evening time. Couch mattress was very uncomfortable.Low Toilet flush.No water bottles in room for guests.

🇺🇸

William

8.2

September 2022

Room design as a suite was very good. My wife could sleep late with the bedroom doors closed, while I could conduct some business on my laptop at the desk. Air conditioning worked well to maintain a comfortable temperature on a hot 100F day. Breakfast was very good, and I enjoyed seated outside on the patio in the cool of the morning.

I have no complaints. I would suggest that you make the coffee a little stronger. One can always water it down if it seems too strong.

🇺🇸

Starlyn

9.1

September 2022

The Room was beautiful. Nice and roomy for my kids. The Central air was great to have in such warm weather. I have stayed other places and it never felt as cool in the room as it did here. The pool is great with an amazing view of the pond. The staff was great, I had to do a late check out and they were more than accommodating.

the elevator was a bit unsettling and there were no ice machines available except at the front desk. No biggie though

🇺🇸

Eda

9.1

November 2022

My room was comfortable and clean. It had a coffee or, microwave and small refrigerator. The staff we friendly and well versed in service animals as I travel with one.The breakfast was good especially the breakfast burritos. They had a good mix of foods and teas for the guests

The carpets in the hall and hallways need updating as does the exterior doors. The rooms have been updated, at least the one I stayed in and it was lovely.

🇺🇸

Anissa

10

July 2022

very comfortable suites. The pool was the perfect temperature as well as the jacuzzi. The beds were comfortable as well and I loved how they provided about 6 pillows. very spacious rooms. The breakfast was yummy also. No deposit required for the stay was definitely a plus for me as well

Unfortunately none of the ice machines were working however the front desk was able to provide us with ice I’m assuming from the kitchen.

🇺🇸

Terry

10

September 2022

Room was VERY nice and much more than I was expecting. Nice little buffet breakfast every morning was included in our room price. Front desk staff super nice. Really comfy bed and lots of pillows. Property is entirely non-smoking.

The internet was difficult as it kept going in and out on my system. Gave us the password but never told told us which “windmill” number to log into.

🇺🇸

Jane

8.2

April 2023

8.2

Great location. Fountain, pond, grass, birds. Nice room, responsive staff. Linens were good quality and bright white. Roll-in shower with flip down, wall-mounted shower stool. Great outdoor lighting. I felt very safe there.

The sofa (bed) and upholstered chair were not clean. Old and stained. The grab bar by the toilet wasn't securely mounted or was loose. No layout of the facilities/amenities available. A little pricey for the age/upkeep of the property.

🇺🇸

Rebecca

9.1

October 2022

9.1

Very clean property with exceptionally friendly staff! Anthony at the front desk was friendly and outgoing. He was helping several people at once and was sincere in his care and concern.

Not in the best area. We went out to our vehicle about 7:30 in the evening and there were several homeless people hanging out near the side entry door “B.” They were conversating about drug use and that made us uncomfortable. Burger King also shares the parking lot/street area and twice I witnessed men approaching the cars in the Drive Thru, and then saw two of the men enter into the gate secured trash area. The hotel itself was very clean, and we loved the room! Not the best area for those that like to be out at night, or enjoy a morning walk in the neighborhood.

🇺🇸

Deborah

9.1

October 2022

9.1

Location is easy to access & close to restaurants & shopping. Facilities were clean and with a couple of exceptions (ice machines at one end of each floor were out of order, elevator was super noisy) in good repair. Pool & outside area are very nice. Good breakfast & staff are very friendly and go out of their way to be helpful.

Daily maid service was not provided, only after every third night unless requested. When I’m paying $100+ per night to stay somewhere it’s nice to have the bed made & trash emptied daily.

🇺🇸

Susan

8.2

December 2021

8.2

Room and accommodations were very good. Breakfast staff was very pleasant and helpful. The food was good.

No one during our stay came in to make the bed or provide clean sheets. On the fourth day, I went to the office to tell them and was told it was an oversight. The person at the desk gave me three clean towels and wash rags because we were totally out. She said someone would come in and clean the next day and provide clean linens. That didn't happen so I went to the office again. I cleaned the waste baskets and put trash in the hall. If this situation was due to Covid, I would have preferred to be informed when we arrived that I needed to get my own linens and clean out the trash. If not, the hotel staff needs to be held accountable.

🇺🇸

Melinda

8.2

September 2022

8.2

We liked the overall suite set up/decore & the dividing doors.Corner kitchen was designed perfectly.Walk in Shower so convenient.Pool was a great size. Front staff Ami & Breakfast server (Maria)was very professional and friendly.Ami adjusted check in time,which helped us out a lot since we came in from out of state.

Pool could have been cleaner,no pool towels available in the evening time. Couch mattress was very uncomfortable.Low Toilet flush.No water bottles in room for guests.

🇺🇸

William

8.2

September 2022

8.2

Room design as a suite was very good. My wife could sleep late with the bedroom doors closed, while I could conduct some business on my laptop at the desk. Air conditioning worked well to maintain a comfortable temperature on a hot 100F day. Breakfast was very good, and I enjoyed seated outside on the patio in the cool of the morning.

I have no complaints. I would suggest that you make the coffee a little stronger. One can always water it down if it seems too strong.

🇺🇸

Starlyn

9.1

September 2022

9.1

The Room was beautiful. Nice and roomy for my kids. The Central air was great to have in such warm weather. I have stayed other places and it never felt as cool in the room as it did here. The pool is great with an amazing view of the pond. The staff was great, I had to do a late check out and they were more than accommodating.

the elevator was a bit unsettling and there were no ice machines available except at the front desk. No biggie though

🇺🇸

Eda

9.1

November 2022

9.1

My room was comfortable and clean. It had a coffee or, microwave and small refrigerator. The staff we friendly and well versed in service animals as I travel with one.The breakfast was good especially the breakfast burritos. They had a good mix of foods and teas for the guests

The carpets in the hall and hallways need updating as does the exterior doors. The rooms have been updated, at least the one I stayed in and it was lovely.

🇺🇸

Anissa

10

July 2022

10

very comfortable suites. The pool was the perfect temperature as well as the jacuzzi. The beds were comfortable as well and I loved how they provided about 6 pillows. very spacious rooms. The breakfast was yummy also. No deposit required for the stay was definitely a plus for me as well

Unfortunately none of the ice machines were working however the front desk was able to provide us with ice I’m assuming from the kitchen.

🇺🇸

Terry

10

September 2022

10

Room was VERY nice and much more than I was expecting. Nice little buffet breakfast every morning was included in our room price. Front desk staff super nice. Really comfy bed and lots of pillows. Property is entirely non-smoking.

The internet was difficult as it kept going in and out on my system. Gave us the password but never told told us which “windmill” number to log into.

Hotel surroundings Windmill Suites Surprise, Ascend Hotel Collection

Attraction

Phoenix Art Museum

18.9mi

Wrigley Mansion

19.2mi

Heritage Square

20.1mi

Arizona Science Center

20.1mi

Camelback Mountain

22.1mi

South Mountain Park

24.6mi

Scottsdale Fashion Square

24.9mi

Phoenix Zoo

25.2mi

Desert Botanical Gardens

25.2mi

Old Town Scottsdale

25.4mi

Scottsdale Museum of Contemporary Art (SMoCA)

25.5mi

Tempe

26.3mi

McDowell Sonoran Preserve

27.1mi

LEGOLAND® Discovery Center Arizona

27.5mi

SEA LIFE® Aquarium Arizona

27.5mi

Attraction

Phoenix Art Museum

18.9mi

Wrigley Mansion

19.2mi

Heritage Square

20.1mi

Arizona Science Center

20.1mi

Camelback Mountain

22.1mi

South Mountain Park

24.6mi

Scottsdale Fashion Square

24.9mi

Phoenix Zoo

25.2mi

Desert Botanical Gardens

25.2mi

Old Town Scottsdale

25.4mi

Scottsdale Museum of Contemporary Art (SMoCA)

25.5mi

Tempe

26.3mi

McDowell Sonoran Preserve

27.1mi

LEGOLAND® Discovery Center Arizona

27.5mi

SEA LIFE® Aquarium Arizona

27.5mi

Airport

Phoenix Sky Harbor International Airport

23.7mi

Phoenix-Mesa Gateway Airport

44.6mi

Pools

Location

Outdoor

Features

Heated

Availability

All season

Amenities of Windmill Suites Surprise, Ascend Hotel Collection

Free parking

Pet Friendly

Outdoor swimming pool

Free wifi

Air conditioning

Beach umbrellas

Beach chairs/Loungers

24-hour front desk

Non-smoking rooms

Fitness center

Elevator

Picnic area

Sun deck

Garden

Business center

Free toiletries

Private Bathroom

Parking On Site

Amenities of Windmill Suites Surprise, Ascend Hotel Collection

Activities

Golf course

Additional fee

Bathroom

Bathtub or shower

Free toiletries

Hairdryer

Private Bathroom

Shower

Toilet

Toilet paper

Towels

Bedroom

Alarm clock

Linens

Business Facilities

Business center

Free

Fax/Photocopying

Free

Meeting/Banquet facilities

Additional fee

Cleaning Services

Daily housekeeping

Free

Laundry

Additional fee

Common Areas

Shared lounge/TV area

Food & Drink

Minibar

Tea/Coffee maker

Vending machine (drinks)

Vending machine (snacks)

Front Desk Services

24-hour front desk

Baggage storage

Free

Express check-in/out

Free

General

Air conditioning

Designated smoking area

Elevator

Facilities for disabled guests

Family rooms

Heating

Ironing facilities

Non-smoking rooms

Pet Friendly

Smoke-free property

Internet

Free wifi

Kitchen

Coffee machine

Microwave

Refrigerator

Living Area

Desk

Sitting area

Sofa

Media & Technology

Cable channels

Flat-screen TV

Radio

Telephone

TV

Outdoors

BBQ facilities

Free

Garden

Outdoor furniture

Picnic area

Sun deck

Parking

Free parking

Parking On Site

Free

Physical distancing

Cashless payment available

Contactless check-in/out

Screens or physical barriers between staff and guests in appropriate areas

Room Amenities

Clothes rack

Fold-up bed

Iron

Socket near the bed

Sofa bed

Safety & security

Fire extinguishers

Safety features

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Services

Wake-up service

Wake-up service/Alarm clock

Spa

Beach chairs/Loungers

Beach umbrellas

Free

Fitness center

Free

Outdoor swimming pool

Free

House rules - Windmill Suites Surprise, Ascend Hotel Collection

Windmill Suites Surprise, Ascend Hotel Collection takes special requests - add in the next step!

From

$266

Min. rate per night

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Windmill Suites Surprise, Ascend Hotel Collection

Windmill Suites Surprise, Ascend Hotel Collection takes special requests - add in the next step!

When are the check-in and check-out times for Windmill Suites Surprise, Ascend Hotel Collection?

Windmill Suites Surprise, Ascend Hotel Collection permits check-ins after 04:00 PM and expects check-outs to be completed by 11:00 AM.

Does Windmill Suites Surprise, Ascend Hotel Collection provide parking options?

Yes, parking is available at Windmill Suites Surprise, Ascend Hotel Collection. It is free for hotel guests and the parking is on site. Additionally, the parking is public parking, so no reservations are required.

What are the rates at Windmill Suites Surprise, Ascend Hotel Collection?

For Windmill Suites Surprise, Ascend Hotel Collection, room prices kick off at $266. Remember, prices can fluctuate depending on room type and availability dates. Input your dates for definitive prices.

What are the room types available at Windmill Suites Surprise, Ascend Hotel Collection?

The Windmill Suites Surprise, Ascend Hotel Collection offers a variety of rooms including King Suites with a patio, View Suites with two double beds, Standard Suites with two double beds, King Suites with a view, Suites with two double beds and a patio, King Suites that are accessible, and Standard King Suites. None of the rooms allow smoking. All rooms have a size of 495 sqft and can accommodate between 3-6 adults and 3-4 children. The bed options include sofa beds, king size beds, and double beds.

What are the main attractions at Windmill Suites Surprise, Ascend Hotel Collection?

Guests at Windmill Suites Surprise can make the most of their time at the hotel by enjoying the leisure amenities provided. They can relax and cool off in the outdoor swimming pool, which is available all year round. The pool is also heated, ensuring a pleasant swim no matter the season. Additionally, guests can make use of the sun deck and beach chairs/loungers to soak up the sun and enjoy the beautiful weather.

For those who enjoy outdoor activities, the hotel offers a golf course where guests can spend their time practicing their swing. They can also make use of the beach umbrellas and BBQ facilities provided for a fun-filled day outdoors.

To stay fit and active, guests can utilize the fitness center to exercise and stay in shape during their stay. For business travelers, there is a business center available for any work-related needs.

Does Windmill Suites Surprise, Ascend Hotel Collection feature a pool area?

At Windmill Suites Surprise, Ascend Hotel Collection, there is an outdoor pool that is available all year round. The pool is heated, ensuring that guests can enjoy swimming even during colder seasons.

Can I use my credit card at Windmill Suites Surprise, Ascend Hotel Collection?

Yes, you can use your credit card at Windmill Suites Surprise, Ascend Hotel Collection. They accept American Express, Visa, Discover, Diners Club, and Mastercard. However, they do not accept cash as a payment method.