SpringHill Suites by Marriott Montgomery Prattville/Millbrook

Very clean, nice amenities and space in the room. Location was great. Good breakfast. we arrived much later than expected due to a flat tire, so we didn’t get to spend much time enjoying the property, but the room & breakfast was great.

Small detail, but I had requested in my reservation that we have towels & bedding for 6, but our room didn’t have the extra pillows, blankets or towels so we had to come back downs & get them.

Suite lived up to size expectations. Room to move around with two beds and a pull out couch. Staff was very accommodating to the degree they were able, but there just wasn't enough of them.

Breakfast. Just prepackaged stuff plus some pastries. Not even simple staples such as hard boiled eggs, toast, or cream cheese. It feels like covid struck, and they haven't thought to get back out the classic hotel waffle maker, even though this is a part of the country that has moved on. Maybe it's a corporate thing

Though the hotel provided a full breakfast which was one of the key reasons I chose SpringHill Suites, the eggs and sausage especially looked quite disgusting. The sausage appeared to be of the poorest quality and looked like ground dog food shaped into patties(it just looked disgusting) and the eggs appeared to not be actual eggs with yellow thick liquid pooling around the entire pan. I opted to eat at IHOP for my 2 day stay which was an inconvenience. I did notice most people eyed these 2 things and opted for the breads or pastry types and did witness a family come in with breakfast from Waffle House 1 of the 2 days I was there. I did love having coffee throughout the day available and surprisingly the coffee was quite delicious as I am an avid coffee drinker and the hotel actually had my personal like of brand creamer which was awesome! The hostess is a GEM! She deserves to be paid well because the QUALITY OF CUSTOMER SERVICE SHE DISPLAYED TO MYSELF AND EVERYONE is a rare find!!

Though the hotel provided a full breakfast which was one of the key reasons I chose SpringHill Suites, the eggs and sausage especially looked quite disgusting. The sausage appeared to be of the poorest quality and looked like ground dog food shaped into patties(it just looked disgusting) and the eggs appeared to not be actual eggs with yellow thick liquid pooling around the entire pan. I opted to eat at IHOP for my 2 day stay which was an inconvenience. I did notice most people eyed these 2 things and opted for the breads or pastry types and did witness a family come in with breakfast from Waffle House 1 of the 2 days I was there. What could be better is a better quality sausage because during my stay there was no option for bacon.

The location was easy to find and not far off the interstate. The property matched exactly what I saw online and I very much appreciated that.

The only negative I saw was that my second floor room had water damage in the ceiling of the bathroom. It wasn’t awful - but it did look like it hadn’t been repaired properly for what I thought was a fairly new hotel. Once I saw it - it was hard not to notice it. Otherwise the room was great.

Great rooms very clean and spacious

The breakfast was poor. There was some toast and yoghurt and some oatmeal and eggs but spreads were limited to honey and jam. Missing some Nutella and more fruit and oatmilk. Also at this time I can't comprehend the amount of plastic being used!

It was clean and quiet. Didn't feel unsafe.

Lobby had too strong a scent from an air freshener. The design of the bathroom door in rooms was a poor choice: it's frosted glass, so good luck not waking everyone if you need to turn the light on in the middle of the night, as the bathroom is directly in front of the beds.

Breakfast was delicious. The beds were very comfortable.

The pool was a lot smaller than we expected. It was more of a little lap pool than a play pool. We were a little put off when they started putting away breakfast at 10 till the hour.

That the room was clean and that they had a pretty good breakfast.

I didn’t like that we were charged $10 to park. It almost seems like they should have just included it in the price instead of making it extra.

Convenient location right off I65. Nice hotel overall. Good amenities with a hot buffet breakfast and small exercise room. Pool was nice, but super small.

The trundle bed still had dirty sheets on it. The lobby needed attention after breakfast. Saw a couple empty wine bottles on the ground and tables on the outside patio. The inside seating area needed to be vacuumed. It doesn’t take much to do those tasks. A little extra attention goes a long way!

The overall layout of the room was great, but the bathrooms were excellent. The room was clean, it smelled clean and was a pleasure to spend the night there.

I dont have anything to list. Everything was wonderful